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Learning as a process The Interpersonal Web

at Northern Virginia Community College

Perception and Listening


Listening is a seven stage process of : hearing selecting attending understanding evaluating remembering and responding actively with feedback

http://novaonline.nvcc.edu/eli/spd110td/interper/listen/listening.html http://novaonline.nvcc.edu/eli/spd110td/interper/index.html

The Process of Listening


The process moves through the first three stepsreceiving, attending, understandingin sequence. Responding and/or remembering may or may not follow. For example, it may be desirable for the listener to respond immediately or to remember the message in order to respond at a later time. At times, of course, no response (at least no verbal response) is required. And the act of remembering may or may not be necessary. For example, if someone tells you to watch your step, you have no need to remember the message after you have completed that step.

http://www.au.af.mil/au/awc/awcgate/kline-listen/b10ch4.htm http://www.au.af.mil/au/awc/awcgate/kline-listen/b10toc.htm

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