ASIAN HEALTH SERVICES

To serve and advocate for the Asian community by ensuring access to health care services regardless of income, insurance status, immigration status, language or culture. AHS Mission Statement

JOB POSTINGS
FOR THE WEEK OF

May 21, 2012

Each job listing is a summary of the job description. For a complete job description of each position, please contact HR.

Resumes can be mailed, faxed or e-mailed to:

Asian Health Services 818 Webster Street Oakland CA 94607 Attn: Human Resources Fax: 510 - 986 - 6895 E-mail: hr@ahschc.org

For further information, job listing and applications please visit our website @ www.asianhealthservices.org We appreciate your interest in Asian Health Services.

Each job listing is a summary of the job description. For a complete job description of each position, please contact HR. Position/Component Chief Information Officer
Description Hrs/wk 37.5 FTE 1.0

05/14/2012

Under the general direction of the CEO and working closely in collaboration with senior management the Chief Information Officer (CIO) will provide technology vision and leadership in the development and implementation of the affiliate-wide information technology (IT) and Information Systems (IS) programs including but not limited to ePM, E.H.R and telecommunications systems, and is responsible for promoting a culture of customer service excellence to support end-users. The CIO will lead the health care network in planning and implementing enterprise information and help desk systems to support both distributed and centralized clinical and business operations and ensure an effective, cost beneficial, and user-friendly information systems experience for AHS staff and patients. Salary commensurate with experience.

On-Call Patient Navigator FKMC

05/07/2012

Part of a team that facilitates and enhances access, utilization, and satisfaction with AHS services by patients and community members. Duties involve functioning and navigating the areas of Member Services (eligibility screening, health insurance application, verification of insurance and other related information, assist in processing CHDP, FPACT, etc. ), Support Services front desk (check in/out patients, collect fees if applicable, handle multiple paperwork), and other clinic services functions involving interpretation, translation, patient and community health education duties and activities. Requires successful work experience in one or more of above work areas and excellent record of performing patient services and coworker interaction both in person and on the phone. Language skill must be highly developed both written and oral. Must be fluent in English and an Asian language. Require personal maturity, ability to work under pressure, practice of good etiquette at all times, strong work ethic, support and active promotion of AHS advocacy mission, work independently with minimal supervision. Must demonstrate significant knowledge and understanding of designated community. Open to work on weekends and evenings. Applicant screening will reference current job performance record. $18.00 hourly ; no benefits

Open

Open

Patient Navigator Supervisor

04/30/2012

The Patient Navigator Supervisor is responsible for the day-today operations of the Patient Navigator/Advocate and Community Liaison units. Duties include the development, planning, budget & contract oversight, management, staffing, promotion, & supervision of an area whose purpose is to enhance access to, utilization of, and satisfaction of AHS services to its various community users with special attention to the needs of the smaller communities. Provides important link and coordination between patients and communities with other departments, programs, and committees in the agencys advocacy work. Provide direct staff supervision and work coverage of the Community & Patient Relations Manager in her absence as needed. Masters or college degree in public health or closely related field plus supervisory experience and work experience in program-related field; 4 years of supervisory experience and 5 years work experience in program-related field with high school diploma may substitute for higher education. Verifiable knowledge & keen understanding of health issues in at least one immigrant and refugee Asian community and grasp of AHS mission and community organizing work required. Language ability in one of AHS primary service language highly desirable. Excellent communication skills both written and oral, effective interpersonal or social skills, proficiency in computer use. These are bargaining unit positions. This is a grant-based position, tenure in the position is subject to availability of funding. Starting Salary: $46,311 plus benefits. This manager position provides overall management and oversight of Banteay Srei Program operations and active leadership in shaping the direction and development of the program for at risk youth as a whole. The position includes responsibilities for establishing and overseeing quality improvement measures to ensure high level of client services and continuing program development including identifying, developing and writing proposals for new program programs or initiatives that support existing programs. Other key responsibilities include grants and budget management, advocacy efforts, and personnel management. Requirements: College level training in program and grants management, past work experience and strong working knowledge of Southeast Asian community especially with women and youth population, supervisory experience & management level administrative background. This is a grant-based position, tenure in the position is subject to availability of funding. Pro-rated Starting Salary: $26,779 ($50,526 full-time equivalent) plus benefits As part of an integrated behavioral health /primary medical care in a Community Health Care setting, the social worker will provide psychosocial services to a diverse and at risk Asian Pacific Islander (API) patient population with physical and behavioral health related issues. Responsibilities include but not limited to 1) administration of bio-psychosocial assessment, 2) development and implementation of short-term based treatment

37.5

1.0

Program Manager Banteay Srei Program

20

.53

04/30/2012

Medical Social Worker Behavioral Health Dept.

37.5

1.0

Re-posting 04/30/2012

plans including but not limited to various brief therapies, 3) coordination with primary care medical providers regarding integrated care services, 4) advocacy and coordination with other community services. 5) development and implementation of educational and outreach activities in the community that engage API older adults to learn about healthy aging, behavioral and physical health issues that affect older adults. 6) documentation and tracking of service provided. The position will provide services in multiple sites. Applicants: Valid California Licensed Clinical Social Worker with bilingual ability in an Asian Pacific Islander language should apply. Applicants who are registered Associate Clinical Social Workers with intention to obtain licensure in the next 2 years will also be considered. Starting Salary: $54,757 with excellent benefits

On-Call Billing Assistant Billing Department AMC

Temporary position to help cover for staff leave and assist with work load. An On-Call Billing Assistant will work with a team of Billing Assistants whose day-to-day work is maintaining the medical billing system by processing and performing clerical tasks that revolve around patient charges, claims, other billable medical services and payments, doing clerical duties that include mailing, filing, and retrieving and checking items from various forms and sources. Other duties include follow-up of incoming payments, opening claims, and researching billing-related issues. Able to provide some level of patient billing experience using electronic and manual systems and 3rd party billing vendor. Requires at least one year of patient billing work experience or some related work. No second language skill required but helpful especially if it is Asian. Hourly Pay: $16.00 no benefits

Open

Open

04/23/2012

Billing Assistant Billing Department AMC

With supervision from the Patient Financial Services Manager, this position is one of a team of Billing Assistants with a full set of duties in maintaining the medical billing system ensuring that patient charges, claims, other billable medical services and payments are properly processed, billed, and paid. Other duties include follow-up of incoming payments, open claims, and resolving billing-related issues. Able to demonstrate experience in patient billing work using electronic and manual systems and 3rd party patient billing. Requires at least one year of patient billing work experience or related work. Bilingual skill in English and Cantonese and/or Vietnamese language highly desirable. Possesses strong work ethic, consistently practices team work, excel in attention to detail, has strong desire to learn, good attendance record and always punctual, and is able to respond well to supervision. Starting Annual Pay: $32,224 plus benefits

37.5

1.0

04/09/2012

On-Call Member Services Representative

Position will perform financial screening for CMSP enrollees, verify Medicare, Medi-Cal, insurance & other payment sources; assist in processing CHDP & SOFP gateway applications; handle Medicare Part D questions; be courteous in all interaction with clients; contribute to easing overall departmental workflow, and other duties. The knowledge, skills and abilities required to perform the duties are normally acquired through a combination of education (high school certification minimum), college coursework preferred, training and work experience in a community health setting. Must have strong fluency in English and Cantonese. Additional Asian language highly desirable. Although we are looking for a candidate with some healthcare patient eligibility background, he/she will receive extensive training to perform the duties well. Hourly Pay: $16.50 no benefits.

Open

Open

04/02/2012

On-Call Facilities Maintenance Tech Admin Dept.

03/19/2012

To perform routine facilities tasks as assigned and when need arises related to fixtures, furniture, equipment, HVAC and other electrical or mechanical building systems in various locations of AHS. Other assignments may involve purchasing materials, hauling or moving materials or supplies, assisting in storage runs, provide back-up to certain duties of the Facilities Supervisor, and providing general assistance in special projects or tasks. Requires some experience in building maintenance duties, hands-on experience in carpentry, electrical & plumbing work, and general maintenance of commercial or office facility. Hourly Rate: $16.50 no benefits To provide clerical support at the front desk area to check-in patients and answer in-coming calls. PSRs provide back-up support to other support services staff including providing translation services when needed and if appropriate. Must be at least high school graduate, some experience in similar work related to patient services or front desk services involving complex verification of insurance or other information and collection of fees and other paperwork in a clinic or hospital setting. Strong language skill in English and Cantonese required; additional language like Vietnamese and any other Asian language would be ideal. Must practice excellent customer service etiquette and be friendly. Work is fast-paced and busy most of the time Hourly Pay: $16.00 no benefits This is a part-time, 20 hours per week position, Monday, Friday, and Saturday clinic schedule. To perform front desk duties including patient registration and appointment, verifying patient records using electronic (Dentrix) or manual system, pre-authorization of treatment procedures, processing patient accounts and claims to insurance/payors, various administrative and clerical assistance, and other duties. Require high school graduate, two years front desk experience

Open

Open

On-Call Patient Services Representative Support Svcs Dept AMC

Open

Open

03/19/2012

Dental Services Representative (Front Desk)--AHS Dental Clinic at College of Alameda

20

.53

03/12/2012

in a dental or medical clinic, must know or received formal training in dental or medical terminology, with some education in dental assisting highly preferred, fluent in English and strong language skill in Chinese (Cantonese preferred), Vietnamese or Korean, and excellent people and customer service skills. Strong desire to learn and be trained in the dental work environment. Flexibility may be required for evolving dental clinic schedule. Full job description available on request. Starting Salary: $17,079 @ .53 FTE plus generous benefits and training (including health & dental insurance) Under supervision of the Clinic Site Manager, the on-call Medical Assistant will perform routine clinical tasks including obtaining and recording patient information, administering basic nursing procedure, assisting physicians and licensed medical staff in minor surgery, apply infection control procedure, and assist in ordering clinic supplies. The candidate must be fluent in English and Cantonese & Mandarin. He/she must have minimum 6 months paid work experience in an ambulatory medical setting and must respond well to supervision, have excellent work ethic, and a good team player. Hourly Pay: $17.00

On-Call Medical Assistant FKMC (2 positions available)

Open

Open

03/05/2012

Controller

Under general direction of the Chief Financial Officer, the Controller directs the financial operations of the agency and prepares financial analyses of operations, including financial statements with supporting schedules for use by management. The Controller is responsible for the agencys financial policies and procedures, its accounting practices, the maintenance of its fiscal records, and the preparation of financial reports. The Controller supervises staff that performs the functions of general accounting, payroll, accounts payable, cash receipts, and grant accounting. The Controller provides leadership and technical assistance to staff and supervisors in sound fiscal management practices, contract compliance issues, and agency budget development, including assistance in initiating and managing the agency and cost centers budgeting process and specific business plans. The Controller also participates as requested in corporate long and short term financial planning, cash management, business development strategies, and special projects. Requires a B.S. degree in accounting; CPA and/or MBA preferred. Ten years of progressively responsible management and accounting positions and experience, including Controllership experience, preferably in a non-profit or health care environment such as a community health center, integrated medical center, physician group practice, outpatient department or hospital, or prepaid health care plan.

37.5

1.0

2/13/2012
Salary commensurate with experience.

On-Call Unit ClerkUnits Dept.

10/24/2011

Duties that entail support services to medical providers in following up with patients throughout and after their visit; making future appointments; providing back-up support to other support services functions. Will receive cross-training in other related back-office and front desk duties. Need someone with language skills in English and Cantonese/Mandarin, additional skill in Vietnamese language or any other Asian language a plus. Prefer knowledge of medical terminology, computer, and clinic work experience. Mature, strong patient etiquette, a team worker, and good work habits. Hourly Pay: $16.50 no benefits To file and retrieve patient charts and perform related clerical duties such as language interpretation assistance if qualified. Require familiarity with clinic services. Must have good attitude and work well with others. Fluent in English and an Asian language such as Cantonese, Mongolian, Khmer, Burmese, and Karen. Hourly Salary: $16.00 no benefits To perform medical interpretation services at our Adult Medical Services at Hotel Oakland up to 6 months for Cantonese language. We require fluency in both Chinese and English languages. Another requirement is some verifiable clinic or hospital work experience and medical language training as highly preferable. The individual must be mature and professional and have excellent people skills. The candidate must be at least high school graduate. Hourly rate of pay: $16.00; no benefits

Open

Open

On-Call Medical Records Tech Frank Kiang Medical Center

10/24/2011

Open

Open

Temporary Medical Interpreter AMSHO Clinic

Open

Open

10/03/2011

Lead Medical Assistant at AMC Pediatrics Nursing Units Dept.

This is a position in the main clinic Asian Medical Center. The Lead Medical Assistant will assist in providing direction to MAs in the Pediatrics clinic including those providing chronic care health coaching. There will be minimal supervision from the Units Manager on essential duties and responsibilities. Other duties besides standard medical and clinic work include handling a multitude of department issues, problem-solving, coordinating staffing and staffing coverage & work distribution & timesheet review, and will be counted on to cover the Units Manager in her absence from the work area. Requirements: Must be certified MA and minimum 3 years of successful work experiences as MA. Five (5) years MA work experience may be substituted for the candidate who will work towards securing a clinical MA certification within one year. Must be fluent in English and an Asian language. Starting Annual Pay: $36,762 plus applicable CMA bonus of $3,000 and benefits.

37.5

1.0

6/13/2011

On-Call Medical Assistant- Nursing Units Dept.

Under supervision of the Units Dept. Manager, the MA will perform routine clinical tasks including obtaining and recording patient information, simple nursing procedures, assisting physicians and licensed medical staff in minor surgery, infection control procedures, and ordering clinic supplies. Must be fluent in English and Cantonese & Mandarin, some Vietnamese a plus. Must have minimum 6 months 1 year experience in ambulatory medical clinic setting. Starting Hourly Pay: $17.00 This is a midlevel management position providing oversight of the business management function of clinic operations across multiple sites. While under the direct supervision of the Associate Medical Director, the Allied Health Services Manager make administrative, operational, procedural, and organizational decisions in conjunction with the cross-site CQI team which includes the Medical Director and the Clinical Services Manager. Specific areas of authority and supervision include the Behavioral Health Program, Perinatal Program, Nutrition and Pharmacy. The Allied Health Services Manager will engage in design, planning, implementation, analysis and ongoing monitoring of clinic systems and operations. Requirements: Four year college degree in public health or closely related field with 3 years of successful supervisory experience or 5 years supervisory & team building experience in healthcare; leadership, written & verbal communication skills, and planning & contract administration experience. Bilingual/bicultural in an Asian language desirable. Annual Pay: $59,702 plus benefits

Open

Open

6/13/2011

Allied Health Services Manager Clinic Administration

37.5

1.0

5/30/2011

On-Call Dental Assistant/RDA Korean-Dental Clinic

This is position will provide the services of an RDA or DA described below on as-needed basis: The position requires fluency in both English and Korean. The Dental Assistant performs all duties of a dental assistant including chairside assistance to dentist during a variety of treatment procedures. Must show proof of high school completion and minimum one year paid professional dental assisting experience; valid x-ray certificate, passage of radiation health and safety examination, infection control examination, and valid CPR card. Fluent in English and Cantonese & Mandarin. Knowledgeable of Dentrix system and general computer use. The RDA performs all duties and functions of an RDA as allowed in the state of California. Require RDA California license; Minimum one year paid professional RDA experience; Current coronal polishing certificate; Valid x-ray certificate, passage of radiation health and safety examination, infection control examination, valid CPR card, and other required certification. Knowledgeable of Dentrix system and general computer use.

Open

Open

4/11/2011

Hourly Pay: $17.00 for DA; $19.50 for RDA; no benefits

Medical Social Worker

01/17/2011

To provide mental health and psychosocial services to AHS patients and coordinate special projects or programs such as the Asian Impact on Mental Health (AIMH)/IMPACT depression screening efforts and community education/outreach presentations as required. Responsibilities include but not limited to educating patients about depression, administering depression screening over the phone, supporting the behavioral health community education outreach workshops that engage API older adults to learn about healthy aging, behavioral and physical health issues that affect older adults, and accessing behavioral health and primary care services when needed. The position will provide services in multiple sites. Requirements: Minimum Masters degree in social work, psychology, counseling, or related field or BSW/BA in the same fields with at least 2 years of work experience in social work, counseling, and/or case management. Must be bilingual and bicultural in Cantonese and English. This position is grant-funded. Starting Salary: $54,757 with excellent benefits

37.5

1.0

Licensed Clinical Social Worker 2 positions

AHS is Health Professional Shortage Area (HPSA)-approved site. Outstanding balance of qualifying student loans of certain licensed professionals including LCSW may qualify for federal loan repayment award.

37.5

1.0

Under the general direction of the Behavioral Health Services Manager, this position is responsible for performing mental health treatment services, psychotherapy, crisis intervention, counseling, referral, and follow-up services, and coordinating patient care and case management with various clinical staff. Require valid California LCSW or Clinical Psychology, minimum 2 years clinical experience with crisis & long-term psychotherapy experience; fluent in English and Cantonese; knowledge of other Asian languages ideal. Must be knowledgeable of the Asian community and familiar with local resources for health and social services. Show willingness to work in a collaborative way within the behavioral health department as well as with other clinical or department staff. Apply immediately. Starting Annual Pay: $63,550 plus generous benefits

10/11/10 including vacation, sick, holiday pay; medical, dental, life &
LTD insurance; transportation, 403(b) retirement with employer contribution, and continuing education benefit.

On-Call Dental Assistant or Registered Dental Assistant Dental Clinic

This is position will provide the services of an RDA or DA described below on as-needed basis: The Dental Assistant performs all duties of a dental assistant including chairside assistance to dentist during a variety of treatment procedures. Must show proof of high school completion and minimum one year paid professional dental assisting experience; valid x-ray certificate, passage of radiation

Open

Open

health and safety examination, infection control examination, and valid CPR card. Fluent in English and Cantonese & Mandarin. Knowledgeable of Dentrix system and general computer use. The RDA performs all duties and functions of an RDA as allowed in the state of California. Require RDA California license; Minimum one year paid professional RDA experience; Current coronal polishing certificate; Valid x-ray certificate, passage of radiation health and safety examination, infection control examination, valid CPR card, and other required certification. Fluent in English and Cantonese & Mandarin. Knowledgeable of Dentrix system and general computer use. Hourly Pay: $17.00 for DA; $19.50 for RDA; no benefits

07/05/10

On-Call Triage Registered Nurse Nursing Dept.

To perform nursing assessment and patient triage which includes prioritizing cases, providing medical advice, making complex referrals, providing test results and problem-solving complex cases by handling patient telephone inquiries and walkins requesting care. May be assigned other duties including professional nursing care for patients with appointments, fulfilling nurse visits, participating in nursing care planning and evaluation and reviewing treatment plan; giving assistance to other licensed and unlicensed clinic and nursing staff. Saturday clinic coverage on a rotating basis required.
Requirement: California license and at least one year professional triage nursing experience in a clinic or hospital. Fluent in English and Cantonese or Mandarin or any Asian language.

Open

Open

Starting Hourly Salary: Negotiable depending on experience. Fringe benefits not applicable

On-Call Language Interpreter Language and Cultural Access Program

Immediately Available: position is an hourly on-call position and has flexible work schedule. Provide interpreting services for limited English speaking patients at their medical visits at health care facilities in Alameda County. We are looking for qualified candidates that speak Spanish, Korean, Vietnamese, Farsi, Arabic, Lao, and Mien fluently. Some clinic or hospital work experience and training highly preferred. Must be mature and professional, fluent in English and target language and have strong people skills. Must be at least high school graduate. Will need to complete the LCAP Connecting Worlds Medical Interpreting Training and pass written knowledge test and oral medical terminology and interpreting skills test. Hourly Wages: $18.75

On-Call

Flexible

On-Call Cantonese Language Interpreter Language and Cultural Access Program

Immediately Available: position is an hourly on-call position and has flexible work schedule. Provide Cantonese-English interpreting services for limited English speaking patients at their medical visits at health care facilities in Alameda County. Some clinic or hospital work experience and training highly preferred. Must be mature and professional, fluent in English and Cantonese and have strong people skills. Must be at least high school graduate. Will need to complete the LCAP Connecting Worlds Medical Interpreting Training and pass written knowledge test and oral medical terminology and interpreting skills test. Hourly Wages: $18.75

On-Call

Flexible

On-Call Licensed Vocational Nurse (LVN) Nursing Unit

Perform nursing duties under the supervision of the registered nurse. Take and record vital signs, recognize variances from normal and take appropriate action. Maintain inventory and ordering or supplies; keep exam room and nursing area well stocked. Able to perform venipuncture and skin punctures for the purpose of lab tests. Perform basic in-house lab tests, obtain/process other specimens for outside laboratory. Perform EKG, spirometry, audiometry, Snellen, and other tests. Give IM, ID, SUQ, PO, and nebulized medications as ordered by the clinicians. Perform non-complicated nurse visits by using SOAP format under the supervision of the Registered Nurse. Identify patient health education needs and participate in patient education. Review patient's conditions with clinician/RN as needed. Assist in medical procedures as needed. Sterilization, injection control, cleaning medical instruments/equipments, and cleaning of clinic areas. Insure patient's rights to privacy, safety, and confidentiality. Obtain continuing education credits and participate in goal setting, with guidance from the direct supervisor. Perform QA audits assigned by the Registered Nurse and identify patient care issues. Assist translation and some clerical work as needed. Qualifications: Current California LVN license, current CPR certification, experience working in a health care setting. Bilingual/bicultural in an Asian language. Saturday clinic coverage on a rotating basis required.

Parttime/ Full-time

Flexible

Physician, Family Practice or Internist Medical Provider Dept.

For ongoing primary care to patients of AHS, and medical consultations as requested by colleagues, other staff, and students. Duties include provision of medical services to a full range of patients of all ages, urgent care services in the clinic and at affiliated sites. Collaborative practices with nurse practitioners and/or physician assistants, supervision of medical students and residents. Assist with triaging phone calls and drop-in visits. Participate in 24-hour on-call and hospitalization responsibilities. Minimum qualification: M.D. degree; current medical license from the California Medical Board in Family Practice or Internal Medicine; Drug Enforcement Administration license; training or experience in primary care, community medicine, urgent care, and working within a multidisciplinary setting. Bilingual/bicultural in an Asian language desirable. Hours M-F plus Saturday rotation. Excellent compensation package plus fringe benefits and CME

37.5

1.0

Asian Health Services Asian Health Services (AHS) is a comprehensive community health center that provides medical, dental care, health education, insurance counseling, and client advocacy to the undeserved Asian/Pacific Islander (API) population in Alameda County. Serving the community since 1974, AHS now provides about 101,592 medical, dental and behavioral health visits to 21,877 patients annually. Bilingual in nine languages, our staff of over 250 includes 35 providers and 23 nurses. In addition, AHS is home to the Language and Cultural Access Program (LCAP), a medical interpretation and translation service; and Community Voices for Immigrant Health, a health policy development program. Our total 2009-10 fiscal year operating budget is $ 23 million. At Asian Health Services, we recognize your successful efforts with competitive salaries, based on qualifications. In addition, we offer comprehensive benefits for all regular employees, working at least 20 hours a week. There are several projects underway in Alameda County to extend health insurance coverage to currently uninsured communities. The partners in these collaborative efforts include the Asian Health Services, La Clinica de la Raza, Alameda Alliance for Health, The Alameda County Medical Center, the Alameda County Health Care Services Agency and the Alameda Health Consortium/Community Health Center Network.

Key Project Elements, Outcomes and Products

Immigrant communities will be educated and informed about insurance and health coverage Expanded eligibility for immigrants to existing health coverage programs Alternative models of financing affordable, quality health coverage Documented strategies for outreach and health coverage enrollment in immigrant communities Data and in-depth information about uninsured immigrants