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ZIMMERMAN: Hey sis. Is she gonna be able to help you?SUSIE: What’d you say?ZIMMERMAN: Is she gonna be able to help you?SUSIE: YeahZIMMERMAN: Oh good.SUSIE: We’re just, getting ready to do a test run.ZIMMERMAN: Okay, good. Please write down everything this.SUSIE: Uh huh, definitelyZIMMERMAN: Don’t rely on her to write it down.SUSIE: Yeah we will. Okay, um, is this it right here? Yeah that’s it. It’s a number,member number start with a two and ending with a nine?ZIMMERMAN: YeahSUSIE: Yeah, that’s not the pass, that’s what I gave you, oh okay, okay. (inaudiblebackground conversation) type, type in um, what-what using, like that would befor you.SHELLIE: Really?SUSIE: Yeah, (inaudible) yeah. I know that’s what it’s asking, that what she said it woulddo.SHELLIE: Oh really?SUSIE: Uh huh (inaudible) (inaudible due to whispering?)ZIMMERMAN: What’s going on sis?SUSIE: (inaudible background conversation) I’m sorry, it’s not, it’s like it, um declining it,okay, okay, it’s working. Oh good. (inaudible) honey?ZIMMERMAN: Is she going to change everything there?SUSIE: Uh huhZIMMERMAN: Please make theSUSIE: Uh huhZIMMERMAN: Please make the change to the password the question and the email that it goesto.SUSIE: Yeah, that’s what she, the password has already been changed and then um,and then she’s, resetting all the questions right now.ZIMMERMAN: And the email, and the email that it goes to.