NPR

Hacked: A Tale Of 2 Cities And How Their Leaders Handled Ransomware Attacks

Two city managers talk about why they made different decisions on paying hackers the ransom.
A laptop displays a message after being infected by a ransomware. (Rob Engelaar/AFP/Getty Images)

Last spring, a ransomware attack hit the small city of Lodi in California’s Central Valley.

Hackers used malicious software to target Lodi’s phones and financial services, crippling the city’s ability to access swaths of its data, according to the city’s manager, Steve Schwabauer.

“All of our financial services, data, money that people owed us for utilities, and money we owed our vendors for construction contracts and service contracts, everything was locked up,” he says.

Ransomware attacks, often

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