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    Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
    Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
    Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence
    Audiobook6 hours

    Louder Than Words: Take Your Career from Average to Exceptional with the Hidden Power of Nonverbal Intelligence

    Written by Joe Navarro and Toni Sciarra Poynter

    Narrated by Paul Costanzo

    4.5/5

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    About this audiobook

    International bestselling author and behavior expert Joe Navarro helps you successfully navigate the business world by understanding what your boss and coworkers are really thinking.

    Why is it that some people have all the elements of success—education, skills, integrity, motivation—but can't seem to move from effectiveness to excellence in their careers? Behavior expert Joe Navarro reveals the long-sought answer. Louder Than Words teaches how to master nonverbal intelligence, the ability to interpret and use nonverbal signals—in poker terms, "tells"—in business to assess and influence others.

    Drawing on his decades in the behavioral sciences, Navarro shows how to use his simple yet powerful "comfort/discomfort" model to decode what's really being said at meetings, interviews, negotiations, presentations, business meals, and more, including the casual exchanges that often impact decisions and reputations.

    Jump-start your career as you discover how to:

    • Read body language to understand what clients, coworkers, interviewers, or interviewees are thinking, feeling, or intending, and discern nonverbal cues of concern, disagreement, or doubt—even over the phone
    • Master the all-important first impression and use settings, seating, and gestures to inspire and captivate
    • Recognize habits that send the wrong message, from nail biting to wearing inappropriate attire—and see what posture, work practices, workspaces, and even electronic habits say about people
    • Become culturally aware and gender-sensitive, from best handshake practices to personal space preferences
    • Learn what the "comfort dividend" can do for you and your business
    • Explore how the concept of "curbside appeal" applies to you and your business, and can mean the difference between average and exceptional

    Use Louder Than Words to close the deal, keep your customers, secure new ones, and lead your company with confidence. For job seekers looking to stand out from the pack, this book is your get-back-to-work bible.

    LanguageEnglish
    PublisherHarperAudio
    Release dateMay 7, 2013
    ISBN9780062287960
    Author

    Joe Navarro

    For 25 years, Joe Navarro worked as an FBI special agent in the area of counterintelligence and behavioral assessment. Since retiring in 2003, he has become one of the world's leading experts on nonverbal communication and today travels internationally to share his unique knowledge of human behavior through business lectures and consulting with major corporations and financial institutions. For the past three years, he has also spoken at the Harvard Business School. Joe has appeared on major U.S. and International media outlets including CNN and CNN International, Fox News, CBS, NBC, NPR Radio, The Times (UK), and The Guardian (UK), on topics as varied as interviewing, terrorism, and body language. Experts have described Joe as "a world-class observer" (Jack Canfield) and "a master of reading nonverbals" (David Givens, Ph.D). His most recent publication, Louder than Words, written specifically for the business world and the basis of his presentations to corporations and the Harvard Business School, received high acclaim from The Wall Street Journal's FINS Digital Network as "One of the six best business books to read for your career in 2010." Joe is also the author of the best-selling body language book, What Every Body is Saying which was published in 2008, Read 'Em and Reap, Advanced Interviewing Techniques, and Hunting Terrorists.

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