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The Power of Service: Service Through The Eyes Of Customers

238 pages3 hours


Bringing Service to Life

From the Author of the original “McDonald’s Hands on Business Training Program” comes a down-to-earth, sensible and engaging guide to Service Excellence.

An amazing book! Totally unique!

This is a must read for anyone who wants to learn what customer service is really about. You will find “The Power of Service” to be unlike any other

book on the subject. It is not a ‘how-to’ lecturing type of book but rather it takes the reader on a journey. This Book is also full of ideas on how to truly

impress Customers and it explores the far-reaching effects of Service—beyond what you may have ever imagined.

You see, this book looks at service directly through the eyes of the Customer. The story is true to life.

I promise you this---you will not be bored!

Enjoy the journey!

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