You Can't Lead with Your Feet on the Desk (Review and Analysis of Fuller's Book)
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About this ebook
This complete summary of the ideas from Ed Fuller's book "You Can't Lead with Your Feet on the Desk" shows how the key to excelling in today's world or borderless commerce still lies in building relationships - and you cannot do this from behind your desk. You’ve got to get out and experience different cultures and customers for yourself. In his book, the author explains how it is only by doing this that you can appreciate the interests and needs of your customers in sufficient depth to serve them efficiently. This summary presents seven key principles that everyone can use to leave their desk and get out into the marketplace.
Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge
To learn more, read "You Can't Lead with Your Feet on the Desk" and discover the key to truly understanding what your customers want.
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You Can't Lead with Your Feet on the Desk (Review and Analysis of Fuller's Book) - BusinessNews Publishing
Book Presentation
You Can’t Lead With Your Feet On The Desk by Ed Fuller
Book Abstract
About the Author
Important Note About This Ebook
Summary of You Can’t Lead With Your Feet On The Desk (Ed Fuller)
Book Abstract
MAIN IDEA
A desk is a dangerous place from which to view the world.
– John le Carre
The key to excelling in today’s world of borderless commerce still remains to build relationships and you can’t do that by sitting behind your desk. You’ve got to get out and experience different cultures and customers for yourself. It’s not until you do that firsthand that you will appreciate their interests and needs in sufficient depth that you can then serve them effectively. To get ahead, you’ve got to get out into the marketplace and experience things for yourself and build relationships one at a time.
The seven key principles involved in doing this successfully are:
Image 4.
Most business leaders need only drive to a plant in a neighboring county or ride the elevator to the ground-floor loading dock to see and appreciate cultural differences. In other words, if you are spending your days meeting with other managers or sitting at your desk doing paperwork, it’s time to broaden your horizons and get closer to your business.
– Ed Fuller
About the Author
ED FULLER is president and managing director of Marriott Lodging International. Under his leadership, Marriott Lodging has grown from 16 properties ($325 million in revenues) to 400 hotels in 70 countries ($7 billion in gross sales) with another 175 hotels under construction. He joined Marriott in 1972 and has held numerous positions within the corporation since that time. Mr. Fuller is a graduate of Boston University and Harvard Graduate School of Business. He also served in the U.S. Army in