Susan Reinhart was a psychologist long before she became a real estate agent, but she’s found that certain skills from her previous career do carry over. Her ability to build rapport and strong relationships with clients, for instance, helped her build a successful, sustainable real estate business much faster than most. On today’s Real Estate Rockstars, Susan shares the three characteristics that agents must possess in order to build better client relationships. She also covers questions to ask new clients, when to refer business out, and why two thirds of agents could be gone within 10 years.Learn more about your ad choices. Visit megaphone.fm/adchoices