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    A Guide to Addressing Yelp Complaints for Business Owners
    A Guide to Addressing Yelp Complaints for Business Owners
    A Guide to Addressing Yelp Complaints for Business Owners
    Ebook31 pages20 minutes

    A Guide to Addressing Yelp Complaints for Business Owners

    By Marc Zirogiannis

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    About this ebook

    YELP is the most recognized customer review website in the world. If you are the owner of a business in the 21st Century the management of customer reviews and feedback is an essential part of your business operations. Too often business owners either neglect, ignore, or mismanage the handling of these reviews, particularly, when they are negative. This approach can have a dramatic negative consequences for a business. For many business owners they simply do not know how to address these reviews. Now, from world renowned business consultant, Marc Zirogiannis, comes a definitive, step-by-step guide to effectively handling these negative reviews and improving business operations permanently. This is a must have guide for any small business owner or manager.
    LanguageEnglish
    PublisherLulu.com
    Release dateJan 17, 2017
    ISBN9781365686146
    A Guide to Addressing Yelp Complaints for Business Owners

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      Book preview

      A Guide to Addressing Yelp Complaints for Business Owners - Marc Zirogiannis

      A Guide to Addressing YELP Complaints for Business Owners

      By Marc Zirogiannis

      Zirogiannis, Marc

      A Guide to Addressing YELP Complaints for Business Owners

      ISBN#:   978-1-365-68614-6

      COPYRIGHT © 2017 by Red Flag Advisors

      All rights reserved.  No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without permission of the author.

      Inquiries or additional information contact:

      Marc A. Zirogiannis

      PO Box 853

      Valley Stream, NY 11580

      Email:  redflagadvisors@gmail.com

      About the Author

      Marc Zirogiannis holds a B.A. from Long Island University and a Juris Doctor from Hofstra University’s School of Law.  Mr. Zirogiannis is a world renowned Business Development Consultant.  Mr. Zirogiannis has practiced the martial arts for over 25 years and earned a 2nd Dan under the supervision of Grandmaster Yeon Hwan Park in Levittown, New York.  He has published several prior books on a variety of subject material, and is currently the Editor of Taekwondo Life Magazine, an international Tae Kwon Do print publication.  He lectures on a variety of topics, including suicide prevention, business development, and matters of the martial arts.

      About the Author

      Introduction

      Things You Should Know About Yelp Before Proceeding

      Addressing Customer Complaints on Yelp

      Appendix A

      Appendix B

      Conclusion

      "There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." -Sam Walton

      INTRODUCTION

      After spending over 25 years consulting and speaking with, literally, hundreds of successful small business owners I have seen a dramatic change in the way consumers approach

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