The Painless Negotiation: Anchor Your Way to a Great Deal … for Everyone
()
About this ebook
Using just three key concepts, anyone can accurately diagnose which side has the power, how compelling a deal is and to whom, how to trade to overcome obstacles, and how to frame the "right negotiation" to implement the best negotiation strategy.
Negotiating the "right way" then means ensuring we always trade (versus concede) and that no single thing is ever taken off the table—or agreed to—until the whole deal is agreed to.
From the book:
"The formal negotiation is ... where either all the good things you've done can pay big dividends, or all the 'sins' you've committed will have to be atoned for."
"Not creating value when selling and/or failing to ensure value delivery from previous purchases ... are the primary reasons that deals get stuck at the point of negotiation."
"While it may seem counterintuitive, it is easier to negotiate a deal with a dozen deal levers on the table than with just one or two."
"How you manage the negotiation with procurement will have a big influence on how the customer feels about the deal they make with you."
Steve Thompson
Steve Thompson is a fully time-served welder with 25 years experience in all aspects of welding and a particular expertise working with exotic pipework such as stainless steels and copper alloys. In 1989 he joined a newly-formed company intending to specialise in mould, tool and die welding repairs. He found there was little information on the subject, so he started to collect together notes, materials and diagrams on the techniques which made the job easier. The book has grown out of this process and its practical and accessible style is a direct result of Steve's first hand experience.
Read more from Steve Thompson
The Irresistible Value Proposition: Make the Customer Want What You're Selling and Want It Now Rating: 0 out of 5 stars0 ratingsThe Compelling Proposal: Make It Easy for the Customer to Buy from You! Rating: 0 out of 5 stars0 ratingsFeed the Beast (NHB Modern Plays) Rating: 0 out of 5 stars0 ratingsCAN’T-LOSE ACCOUNTS: DELIVER VALUE AND MAKE IT SIMPLE TO RENEW AND BUY MORE! Rating: 0 out of 5 stars0 ratingsTHIS IS NOT MY HOME: A Story About International Adoption Rating: 0 out of 5 stars0 ratingsAlong Prehistoric Lines: Neolithic, Iron Age and Romano-British activity at the former MOD Headquarters, Durrington, Wiltshire Rating: 0 out of 5 stars0 ratings
Related to The Painless Negotiation
Related ebooks
Common Sense Sales Rating: 0 out of 5 stars0 ratingsThe Sales MBA: How to Influence Corporate Buyers Rating: 0 out of 5 stars0 ratingsThe Secret Language of Influence: Master the One Skill Every Sales Pro Needs Rating: 0 out of 5 stars0 ratingsClosing The Sale: The Dynamic Manager’s Handbook On How To Make Sales Happen Rating: 0 out of 5 stars0 ratingsUncommon Sense: Shift Your Thinking. Take New Action. Boost Your Sales Rating: 0 out of 5 stars0 ratingsHow to Deliver Professional Sales Presentations and Demonstrations: Small Business Sales How-to Series Rating: 0 out of 5 stars0 ratingsHow to Develop Persuasive Selling Skills Rating: 0 out of 5 stars0 ratingsInsight-Led Selling: Adopt an Executive Mindset, Build Credibility, Communicate with Impact Rating: 0 out of 5 stars0 ratingsThe Secrets of Master Negotiator Rating: 0 out of 5 stars0 ratingsThe Secrets of Superior Selling Skills Rating: 5 out of 5 stars5/5Serious Business: How to attract and persuade customers without being salesy Rating: 0 out of 5 stars0 ratingsSlow Down, Sell Faster!: Understand Your Customer's Buying Process and Maximize Your Sales Rating: 4 out of 5 stars4/5P3 Selling: The Essentials of B2B Sales Success Rating: 0 out of 5 stars0 ratingsWhy Selling Sucks & Building Relationships Work?: A Practical & Definitive Guide for the Frontline Service Staff Rating: 0 out of 5 stars0 ratingsHow Good Humans SellTM:The Proven Path to B2b Sales Success Rating: 0 out of 5 stars0 ratingsQuestions That Get Results: Innovative Ideas Managers Can Use to Improve Their Teams' Performance Rating: 0 out of 5 stars0 ratingsDonald Wayne Hendon's 365 Weapons of Negotiation, Persuasion, and Manipulation - A Very Practical Handbook of Power Rating: 0 out of 5 stars0 ratingsSales Training Rating: 0 out of 5 stars0 ratingsBeyond the Chicken Dance: An Enlightened Approach to Building Better Business Alliances Rating: 0 out of 5 stars0 ratingsMake More Money!: The Fine Art of Asking ... Most Don’T Rating: 0 out of 5 stars0 ratingsNonstop Sales Boom: Powerful Strategies to Drive Consistent Growth Year After Year Rating: 0 out of 5 stars0 ratingsDimensional Selling: Using the Breakthrough Q4 Approach to Close More Sales Rating: 0 out of 5 stars0 ratingsDitch Mediocrity: Learn how to take your team performance from average to incredible Rating: 0 out of 5 stars0 ratingsAdaptive Selling: How to Succeed During Times of Disruption Rating: 0 out of 5 stars0 ratingsOPEN-Question Selling: Unlock Your Customer's Needs to Close the Sale... by Knowing What to Ask and When to Ask It Rating: 0 out of 5 stars0 ratingsBillion Dollar Sales Secrets: Superstar Selling Tips For All Seasons Rating: 5 out of 5 stars5/5Sales Insanity Rating: 0 out of 5 stars0 ratingsNothing Happens Until The Meeting Is Set: Connecting People, Business, & Products Rating: 0 out of 5 stars0 ratingsTransformational Selling Rating: 0 out of 5 stars0 ratings
Negotiating For You
Fundamentals of Theatrical Design: A Guide to the Basics of Scenic, Costume, and Lighting Design Rating: 4 out of 5 stars4/5Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Rating: 4 out of 5 stars4/5Emotional Vampires: Dealing with People Who Drain You Dry, Revised and Expanded 2nd Edition DIGITAL AUDIO Rating: 5 out of 5 stars5/5Never Split the Difference: Negotiating As If Your Life Depended On It Rating: 4 out of 5 stars4/5Chris Voss & Tahl Raz’s Never Split The Difference: Negotiating As If Your Life Depended On It | Summary Rating: 4 out of 5 stars4/5Technical Theater for Nontechnical People Rating: 0 out of 5 stars0 ratingsSummary Guide: The 48 Laws of Power by Robert Greene | The Mindset Warrior Summary Guide Rating: 5 out of 5 stars5/5Hard Asks Made Easy: How to Get Exactly What You Want Rating: 0 out of 5 stars0 ratingsThe Power of Conflict Rating: 3 out of 5 stars3/5How to Think Like a Lawyer--and Why: A Common-Sense Guide to Everyday Dilemmas Rating: 3 out of 5 stars3/5The Negotiation Phrase Book: The Words You Should Say to Get What You Want Rating: 0 out of 5 stars0 ratingsTechnical Theater for Nontechnical People: Second Edition Rating: 0 out of 5 stars0 ratingsCollaborating with the Enemy: How to Work with People You Don’t Agree with or Like or Trust Rating: 4 out of 5 stars4/5Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Rating: 4 out of 5 stars4/5You Can Negotiate Anything: The Groundbreaking Original Guide to Negotiation Rating: 4 out of 5 stars4/5The Science of Influence: How to Get Anyone to Say "Yes" in 8 Minutes or Less! Rating: 4 out of 5 stars4/5Summary of Influence: by Robert B. Cialdini | Includes Analysis Rating: 5 out of 5 stars5/5How to Break (or renegotiate) ANY Contract Rating: 0 out of 5 stars0 ratingsThe Mediator's Handbook: Revised & Expanded fourth edition Rating: 4 out of 5 stars4/5Ask for More: 10 Questions to Negotiate Anything Rating: 4 out of 5 stars4/5Getting to Yes with Yourself: (and Other Worthy Opponents) Rating: 4 out of 5 stars4/5The Mediator's Toolkit: Formulating and Asking Questions for Successful Outcomes Rating: 0 out of 5 stars0 ratingsNegotiation Genius (Review and Analysis of Malhotra and Bazerman's Book) Rating: 4 out of 5 stars4/5Negotiating the Impossible: How to Break Deadlocks and Resolve Ugly Conflicts (without Money or Muscle) Rating: 5 out of 5 stars5/5Art of War: The Definitive Interpretation of Sun Tzu's Classic Book of Strategy Rating: 4 out of 5 stars4/5
Reviews for The Painless Negotiation
0 ratings0 reviews
Book preview
The Painless Negotiation - Steve Thompson
The
Painless Negotiation
Anchor Your Way to a Great Deal…for Everyone
Steve Thompson
copyright © 2021 steve thompson
All rights reserved.
the painless negotiation
Anchor Your Way to a Great Deal…for Everyone
isbn
978-1-5445-2521-1 Paperback
isbn
978-1-5445-2520-4 Ebook
Contents
Foreword
1. Are You Aiming at a Great Deal?
2. Preparing for the Right Negotiation
Case Story Continued
3. Negotiating the Right Way
4. Case Story Conclusion
Summary
Notes
Foreword
It has been a long and highly competitive sales process, but the key decision makers have assured you that your company is the one they want. Now it’s time to meet with procurement. Wasting no time, the procurement manager says, You may believe you’ve won the business, but by my evaluation the competition is just as good, technically—maybe even better. They appear faster, and they’re certainly cheaper, and if you don’t sharpen your pencil, there’s no way I can award the business to you and your company.
Does this situation sound familiar? If so, you know exactly how it feels to hear these words.
Your first instinct is to panic. But stop and think about it for a moment. If the competition is truly better, faster, and cheaper, why is procurement wasting their time talking to you? Wouldn’t the deal already be awarded to the lowest bidder? You can be sure that the procurement manager is telling your competitors the same thing, and the whole thing may start to feel like a game at this point. But let’s be clear, it’s a game you can lose dearly if you don’t know how to play it—that is, if you aren’t prepared to negotiate.
As a seller, you must be comfortable with the certainty that you will always have a competitor who is more desperate to win the business than you. In other words, there will always be a competitor with less qualified sales pipeline who will therefore undercut you by competing on price alone.¹
But if price were truly the only issue, the salesforce would be obsolete. Buyers could simply add your products and services to a cart
on the internet. We know it’s not that simple, and this is exactly what you must bear in mind when procurement tries to make you think it is. Hold your ground (see sidebar)!
There are few words a salesperson hates to hear more than your price is too high.
Yet they are entirely predictable and should be expected for virtually every B2B sale. Why are most sales reps unprepared to respond effectively? This has perplexed me for years. After all, how often do you hear your price is too low
?
Negotiating effectively begins with selling and positioning effectively to set up the right negotiation.
Then you must have a strategy to manage expected negotiation tactics that procurement will throw at you, such as your price is too high.
One notable aspect of B2B deals is their inherent complexity. There are usually more than one or two items (deal levers) on the table, and you are selling to an outcome facilitated by various products or services (or both), while determining appropriate volumes, discounts, a close date, payment terms, ancillary services, and follow-up support—not to mention terms and conditions, like penalties and warranties.
This complexity is an advantage to you in negotiations because it gives you so many options and increased flexibility. As you will see, it is much easier to negotiate a deal with multiple deal levers on the table versus a deal with only one or two items up for discussion. Yet most sales reps fail to take advantage of this gift
of complexity and are therefore woefully unprepared to interact effectively with procurement. Not only are they unprepared to handle the inevitable your price is too high tactic, most times their selling organization can’t even tell them what a good deal looks like, much less the minimum they will accept. This is especially true during the final few days of a quarter, when a good deal
tends to get downgraded to basically any deal.
And that’s exactly what they get.
This book addresses an all-too-common challenge sellers present to buyers: not being prepared to negotiate a deal with them and thus delaying the decision to award. In these pages we will explore capturing the value in not just any deal, but a great deal for both you and your customer. This is the fourth volume in the five-part Must-Win Deals Series. The first book, Must-Win Deals, reveals the four common things we, as sellers, do to make it challenging for customers to award us key deals. It also explores the idea of pursuing not just any deal, but a great deal. The second book, The Irresistible Value Proposition, reveals how to develop a value proposition that gets the customer excited about doing business with you right now! The Compelling Proposal then showcases the proposal as a strategic tool to reinforce trust and credibility, making it easier for the customer to choose you (and sell internally), while managing the uncertainty inherent in the real world. The final title, Can’t-Lose Accounts, delves into delivering the promised value, making renewals simple, referrals enthusiastic, and upselling and cross-selling opportunities much more bountiful. I hope you derive great value from this journey!
It bears repeating that approximately half my work involves training and consulting with procurement specialists, purchasing management, and purchasing executives with some of the largest companies in the world. In these engagements I help them position and negotiate better, more strategic deals with their key suppliers. (As I write these words, I am in Asia helping a buying client position and negotiate critical deals with their top-tier suppliers.) As a result, my viewpoint encompasses more than just the sales side of negotiating, and I want to show you a different perspective from the other side of the negotiating table.
So, what is