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NOSS MATRIX FOR : CORE ABILITIES (Z-009-3) LEVEL 3

Data Processing & Information Compiling

Work Implementation

MODULE CORE ABILITY PROFILE

Teamwork Development

GROUP NO.

GROUP

ABILITY NO
01.07 01.08

ABILITIES
Utilize database applications to locate and process information

M01 M02 M03 M04 M05 M06

LEARNING TOPIC Utilize spreadsheets applications to locate and process information


Utilize business graphic application to process information Apply a variety of mathematical techniques Apply thinking skills and creativity Prepare flowcharts Prepare reports and instructions Convey information and ideas to people Manage and improve performance of individuals Provide consultation and counselling Monitor and evaluate performance of human resources Provide coaching/ on-the job training

01

LOCATE AND PROCESS INFORMATION

01.09 01.10 01.11 02.09

02

NOSS / COMMUNICATE INFORMATION EXCHANGE

02.10 02.11 03.09 03.10 03.11 03.12

03

WORK AND INTERACT WITH PEOPLE

03.13 03.14 03.15 03.16 03.17 04.06

Develop and maintain team harmony and resolve conflicts Facilitate and coordinate teams and ideas Liase to achieve identified outcomes Identify and assess client/customer needs Identify staff training needs and facilitate access to training Allocate work

04

PLAN AND ORGANIZE WORK ACTIVITIES

NOSS

04.07 05.01

LEARNING TOPIC Negotiate acceptance and support for objectives and strategies
Implement project/work plans Inspect and monitor work done and/or in progress Develop and maintain networks

05

MANAGE RESOURCES 05.02

06

WORK WITHIN AND WITH SYSTEMS

06.07

07

Customer Relations

Job Performance

Provide Training

07