NOSS MATRIX FOR : CORE ABILITIES (Z-009-3) LEVEL 3
Data Processing & Information Compiling
Work Implementation
MODULE CORE ABILITY PROFILE
Teamwork Development
GROUP NO.
GROUP
ABILITY NO
01.07 01.08
ABILITIES
Utilize database applications to locate and process information
M01 M02 M03 M04 M05 M06
LEARNING TOPIC Utilize spreadsheets applications to locate and process information
Utilize business graphic application to process information Apply a variety of mathematical techniques Apply thinking skills and creativity Prepare flowcharts Prepare reports and instructions Convey information and ideas to people Manage and improve performance of individuals Provide consultation and counselling Monitor and evaluate performance of human resources Provide coaching/ on-the job training
01
LOCATE AND PROCESS INFORMATION
01.09 01.10 01.11 02.09
02
NOSS / COMMUNICATE INFORMATION EXCHANGE
02.10 02.11 03.09 03.10 03.11 03.12
03
WORK AND INTERACT WITH PEOPLE
03.13 03.14 03.15 03.16 03.17 04.06
Develop and maintain team harmony and resolve conflicts Facilitate and coordinate teams and ideas Liase to achieve identified outcomes Identify and assess client/customer needs Identify staff training needs and facilitate access to training Allocate work
04
PLAN AND ORGANIZE WORK ACTIVITIES
NOSS
04.07 05.01
LEARNING TOPIC Negotiate acceptance and support for objectives and strategies
Implement project/work plans Inspect and monitor work done and/or in progress Develop and maintain networks
05
MANAGE RESOURCES 05.02
06
WORK WITHIN AND WITH SYSTEMS
06.07
07
Customer Relations
Job Performance
Provide Training
07