24 minutes ago

How One Person Can Make a

Difference: @JetBlue's Ray
Fallon (@JustPlaneRay) is
#RayTiring
Anyone who has tweeted with JetBlue's @JustPlaneRay, worked with him, or met him
while flying through the DFW airport, knows he's a man who loves his job, has fun
everyday, and cares about the people with whom he works and the customers he serves.
In honor of his RayTirement:
by Paul G. Brown @paulgordonbrown
75 total views

Embed
I've experienced how awesome Ray is, !rst-hand...
Just met @justplaneray feels like I met a #jetblue-lebrity
#GotMyOwnSign
12:01 PM - 22 Apr 2014 Grapevine, TX, United States
Paul G. Brown
@paulgordonbrown
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1 RETWEET 2 FAVORITES
and I'm not the only one who's been delighted or surprised by Ray's actions, the same story comes up again:
BY GAVIN DONOVAN
This is how I became a lifelong JetBlue customer.
I'll start this off by saying that I have been a huge fan of JetBlue's social media and
marketing efforts for a few years now. Their focus on the customer experience is
something that I feel most brands miss out on. So, let me tell you how my
experience with them helped turn me into a lifelong customer.
and again...
FLATTLANDSBLOG
JetBlue Creates Happy Travels | Flattlands Blog
By Jessica Newman on Mar 27, 2014 | | 2 COMMENTS By
Marika Flatt I've been a fan of JetBlue airlines since I !rst
started taking their non-stop "ight from Austin to New York
City several years ago.
Comment from Ray: "The Austin GM and I are discussing your review makes the effort that we all put into what we do
worth it! Im sure our team will give this a happy read. Hope you get to !y out of our Dallas Fort Worth Blue City in the
future. Thanks for taking the time to share your feelings! Feels pretty cool to read! Of course now Im jealous that we in
DFW havent gotten to make you feel this good! Next time."
And he understands going the extra mile for his customers...
CHICAGOTRIBUNE
Traveling with autistic children goes mainstream
On a "ight from Israel to London a few years ago, the airplane
video display wouldn't work for Margalit Francus' teenage son.
The boy, who was 14 or 15 at the time, grew overwhelmingly
frustrated. He screamed, he cried and he threatened to open the plane door.
The lessons also have bene"ted JetBlue staff, said Ray Fallon, JetBlue's Logan operations manager when the program
began. He is now the airline's general manager in Dallas.
"There would have been more of a thought in my day of, 'Why can't they keep this kid under control?' and now we're
more sensitive," Fallon said. "We've found that by getting the family on board and comfortable we've prevented in many
cases what other travelers would have thought of as a tantrum."
And he gives back:
@jetblue #DFW at #BuzzForKids at ATT Stadium aka Cowboys
Stadium. @HelloJetBlue Buzzed for a cause.
11:15 AM - 4 May 2014
Raymond Fallon
@justplaneray
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3 RETWEETS 5 FAVORITES
So in honor of Ray's retirement.
A bit of love from his fellow co-workers and thankful customers:
.@justplaneray is taking o! & were just plane sad to see him
go. You, too? Tag pics & farewell signs w/ #raytiring!
12:09 PM - 30 Sep 2014
JetBlue Airways
@JetBlue
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23 RETWEETS 27 FAVORITES
@JetBlue I hope @DavidJBarger plays @justplaneray's
theme song on his last day. #raytiring
12:26 PM - 30 Sep 2014
Gavin Donovan
@GavinDonovan
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2 FAVORITES
Its the people that make @JetBlue special, but @justplaneray is
a 1st amongst equals. #raytiring #NeverStopHavingFun
1:19 PM - 30 Sep 2014
Paul G. Brown
@paulgordonbrown
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2 RETWEETS 6 FAVORITES
@paulgordonbrown @JetBlue @justplaneray
absolutely agree on all points! #Raytiring
1:30 PM - 30 Sep 2014
Morgan Johnston
@MHJohnston
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@justplaneray I don't think I can pull of your are but.....
#Raytiring
1:17 PM - 30 Sep 2014
Ryan S.
@JustJettingThru
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1 RETWEET 2 FAVORITES
@justplaneray It was an honor working with you, enjoy
your retirement! @JetBlue #Raytiring
1:21 PM - 30 Sep 2014
Lucie Bloom
@lucbloom
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1 FAVORITE
Thank you Ray - y'all enjoy your retirement! @justplaneray
@JetBlue #raytiring
1:17 PM - 30 Sep 2014
Ian Deason
@IanDeason
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1 RETWEET 8 FAVORITES
.@justplaneray Congratulations! Just hope you're not
#raytiring from Twitter too!
1:17 PM - 30 Sep 2014
John Burke
@johnburke
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2 FAVORITES
Shout out to @justplaneray for being @jetblue's greatest
employee and for having fun with me. #raytiring
1:10 PM - 30 Sep 2014
Gavin Donovan
@GavinDonovan
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2 FAVORITES
@JetBlue @justplaneray best of luck in retirement,
Ray! I hope we keep seeing you around these parts!
#raytiring
1:13 PM - 30 Sep 2014
Benjamin Granucci
@BLGranucci
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Whether in #BOS or #DFW thanks for the great
support of @JetBlue cargo @justplaneray it's been an
honor to work with you! #raytiring
1:12 PM - 30 Sep 2014
Carl Shipsky
@CarlShipsky
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@JetBlue @justplaneray #Raytiring thank you for inspiring us
Ray! Safe travels from BQN, PSE & SJU! We will miss you!
1:11 PM - 30 Sep 2014
Hector Camacho
@HectorC85413
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1 FAVORITE
@JetBlue Sending a "Texas-sized Thank You" to @justplaneray
today from the SOC. We'll miss this rockstar! #raytiring
12:37 PM - 30 Sep 2014
Alex Battaglia
@B6AirportGuy
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4 RETWEETS 8 FAVORITES
Thanks for the memories @justplaneray!!!! #raytiring
1:08 PM - 30 Sep 2014
Tre Rudy
@TreRudy77
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1 FAVORITE
@JetBlue Congrats to @justplaneray who's earned the
right to spend Nor'Easters as far from an airport as
possible. All my best! #Raytiring
12:56 PM - 30 Sep 2014
Tom Lloyd
@tlloyd75
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2 FAVORITES
Confused as to why the news of @justplaneray's
retirement hasn't got as much attention as Jeter's.
#raytiring
12:56 PM - 30 Sep 2014
Gavin Donovan
@GavinDonovan
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2 RETWEETS 4 FAVORITES
@JetBlue Without @justplaneray who is going to ask
the rst question at every leader forum?!
#bigshoestoll Congrats! #raytiring
12:42 PM - 30 Sep 2014
Eddie Jones
@THE_EddieJones
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1 FAVORITE
@THE_EddieJones @JetBlue not sure who's taking
@justplaneray's position at @dfwairport, but they've
got some big shoes to ll! #Raytiring
12:55 PM - 30 Sep 2014
Morgan Johnston
@MHJohnston
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1 FAVORITE
@JetBlue congratulations and thanks for everything,
@justplaneray #raytiring
12:40 PM - 30 Sep 2014
Je! Landgrebe
@Je!Landgrebe
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1 FAVORITE

@JetBlue @justplaneray I give it 30 days before I nd

Ray in the BOS lobby, serenading our customers with
his bugle. Just 'cuz. #Raytiring
12:34 PM - 30 Sep 2014
Ashley
@A_Millspaugh
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1 RETWEET 3 FAVORITES
@justplaneray The social media team will miss you, Ray!
#raytiring
12:19 PM - 30 Sep 2014
JetBlue Airways
@JetBlue
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7 RETWEETS 14 FAVORITES
@justplaneray Feliz Jubilacin y a disfrutar la vida!
Happy Retirement Ray! @HelloJetBlue #Raytiring
12:22 PM - 30 Sep 2014
Giselle
@GiselleCortes_
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1 RETWEET 1 FAVORITE
@JetBlue @justplaneray Thank you for everything and
all the best Ray! #Raytiring
12:33 PM - 30 Sep 2014
Sean Williams
@Colorado2NYC
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Gonna miss @justplaneray #raytiring @JetBlue.
Congratulations my friend!
12:31 PM - 30 Sep 2014
John-Michael
@jpalamaro
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2 FAVORITES

@JetBlue The one & only Uncle Ray is #Raytiring and we will
seriously miss him! Thanks for being you @justplaneray!
12:30 PM - 30 Sep 2014
Eva Capous
@EvaCapous
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7 FAVORITES
A salute to our dear @justplaneray at #JetBlueDFW from
#JetBlueLSC Social. #Raytiring (w/ @Colorado2NYC )
12:11 PM - 30 Sep 2014
Morgan Johnston
@MHJohnston
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1 RETWEET 11 FAVORITES
It's been a joy engaging with you everyday
@justplaneray! #raytiring
12:22 PM - 30 Sep 2014
TisStef
@TisStef
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1 FAVORITE
The #phlphamily is sad to know @justplaneray is #Raytiring
from @JetBlue. You will be missed!!
12:05 PM - 30 Sep 2014
Chris DeFelice
@PHLB6GM
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3 RETWEETS 2 FAVORITES
By the way, only @justplaneray can pull o! a tan suit #POTUS
#raytiring
1:24 PM - 30 Sep 2014
Carl Shipsky
@CarlShipsky
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1 RETWEET 2 FAVORITES
Love! But sad about #Raytiring. RT@MHJohnston
A salute to our dear @justplaneray at #JetBlueDFW
from #JetBlueLSC Social. @Colorado2NYC
12:14 PM - 30 Sep 2014 Malden, MA, United States
Ronda
@talldrinkh2o
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1 FAVORITE
@JetBlue @justplaneray It's a sad, sad day. Enjoy
retirement, Ray!! #raytiring
12:10 PM - 30 Sep 2014
Jason Rabinowitz
@AirlineFlyer
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3 FAVORITES
#raytiring especially grateful for the day @justplaneray let me
hold the sign
1:50 PM - 30 Sep 2014
Danny Cox
@JB_DannyCox
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2 FAVORITES
#raytiring loved and laughed every minute I ever spent with
@justplaneray #jetblue4ever #dilbert4ever
1:48 PM - 30 Sep 2014
Danny Cox
@JB_DannyCox
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2 FAVORITES
Never met @JustPlaneRay, but know that he is a
wonderful example of @JetBlue culture for which the
airline is known for. Cheers! #raytiring
1:59 PM - 30 Sep 2014
Phil Derner, Jr.
@PhilDernerJr
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3 FAVORITES
@justplaneray @JetBlue #raytiring Great to work with
you on the Mint demo ights. Best of luck for your
next step!
1:57 PM - 30 Sep 2014
Kathleen Sullivan
@KJSullivan
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@justplaneray thanks for being the best at truly bringing
humanity back to air travel. You'll be missed #raytiring
1:42 PM - 30 Sep 2014
Adam Hart
@adamldhart
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1 FAVORITE
Now that @justplaneray is retiring, @jimmyfallon is
FINALLY the funniest working Fallon. Best wishes
Ray! #raytiring
2:03 PM - 30 Sep 2014
Je! Hofmann
@je!_hofmann
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1 RETWEET 2 FAVORITES
.@justplaneray is #Raytiring from @JetBlue..... I'm
lucky to call him a colleague and blessed to call him a
friend. #Rayspect
2:25 PM - 30 Sep 2014
tim russo
@TimothyRusso
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5 FAVORITES
We'll miss you @justplaneray, but we certainly won't
forget you! #raytiring #thanksforthememories
6:52 PM - 30 Sep 2014
Laurie Meacham
@LaurieAMeacham
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3 FAVORITES
@justplaneray @jetblue What can we say to Ray? Howdy and
thanks for all you've done every day! #Raytiring
5:45 PM - 30 Sep 2014
Harry Spencer
@HarryJetBlue
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@HarryJetBlue @justplaneray Ditto! We're sure going
to miss him around here! (great hashtag btw!)
#Raytiring
5:48 PM - 30 Sep 2014
JetBlue Airways
@JetBlue
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@justplaneray best of luck with your retirement! We
will miss you!!! #raytiring #yall
3:41 PM - 30 Sep 2014
Jessica Detcher
@MessieJessieD
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1 FAVORITE
@justplaneray Thanks for all you have done to make
@JetBlue such a special place. #raytiring
4:04 PM - 30 Sep 2014
Gina Recine
@Gina_Recine
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2 FAVORITES
@jetblue @HelloJetBlue Happy Raytiring from BOS, DCA and
FLL #raytiring #theraykick
2:55 PM - 30 Sep 2014
John Flaherty
@winnicobalt
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4 FAVORITES
@justplaneray As N547JB says, you will be "Forever Blue".
Thanks for inspiring myself and humanity. #Raytiring
2:48 PM - 30 Sep 2014
Nick Marconi
@nickmarc19
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