Scribd
Upload
247 views2 pages

BBB Online Complaint System

Luiz Carlos Freitas da Mata filed a complaint with the BBB against Ashley Forest Apartments regarding repair issues with appliances including a broken clothes dryer and microwave. He has contacted the apartment manager multiple times over a month with no resolution. He is requesting a $150 refund for the issues and wants the defective appliances replaced immediately.

Uploaded by

Luiz
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
247 views2 pages

BBB Online Complaint System

Luiz Carlos Freitas da Mata filed a complaint with the BBB against Ashley Forest Apartments regarding repair issues with appliances including a broken clothes dryer and microwave. He has contacted the apartment manager multiple times over a month with no resolution. He is requesting a $150 refund for the issues and wants the defective appliances replaced immediately.

Uploaded by

Luiz
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

7/29/2016

BBB Online Complaint System | Step 6: Review & Submit

BetterBusinessBureau
StartWithTrust|OnlineComplaintSystem

YourInformation
Title:Mr.
FirstName:LuizCarlos
LastName:FreitasdaMata
Country:UNITEDSTATES
Address:610AshleyForestDr
City/Town:Alphareta
State/Province/Region:GA
ZIP/PostalCode/Postcode:30022
DaytimePhone:4703011578
EveningPhone:4703011578
Email:[Link]@[Link]
Age:36
Gender:Male

BusinessInformation
Name:AshleyForestApartments
Address:610AshleyForestDr
City:Alpharetta
State:GA
Zip/PostalCode:30022

ComplaintInformation
ComplaintType:RepairIssues
DescriptionofComplaint:Afteralmostonemonth,westilldon'thaveaclothdryerworkingproperly,therepairteamtriedtofixit,[Link]
talkingwiththemanager,alotofemailsexchanged,[Link],beforethis,themicrowavewasnotworking,theACunitwasnotworking
[Link].

DesiredSettlement:Refund
DesiredOutcomeDescription:Iwantatleast150dollars
refund,andchangethedefectivemachinetoaworkingone
immediately.

AdditionalComplaintDetails
Product/ServicePurchased:RentalofApartment
ModelNumber:Ashley
PurchaseDate:7/6/2016
DateProblemFirstOccurred:7/6/2016
PurchasePrice:$1,149.00
DisputedAmount:$150.00
PaymentMade:Yes
PaymentMethod:Check
SalesPersonName:Jose
FirstDateyoucomplainedtothecompany:6/8/2016
SecondComplaintDate:7/10/2016
ThirdComplaintDate:7/13/2016
FileUploaded:20480328_EmaildeLogicaProgramavelFW_610APARTMENTNONCONFORMITIESCLAIM((ASHLEYFORESTDRIVE_ALPHARETTA_GA)).pdf

HELP
[Link]

1/2

7/29/2016

BBB Online Complaint System | Step 6: Review & Submit

[Link],[Link]
[Link],clickthestepyouwanttogotointheprogressbaratthetopofthispage.

TheBBBofMetroAtlanta,Athens&NEGeorgiawillhandleyourcomplaint.

[Link].

[Link].

Notice
THETEXTOFYOURCOMPLAINTMAYBEPUBLICLYPOSTEDONTHEBBBWEBSITE(BBBreservestherighttonotpostinaccordancewithBBBpolicy).PLEASEDONOT
[Link],YOUARE
[Link]
TOREMOVEINAPPROPRIATELANGUAGE.

Waivers
IauthorizethebusinesstocommunicatewiththeBBBaboutmycomplaintanddisclosetoBBBanypersonalinformationrelatedtothecomplaintincludingthe
followingifapplicable:(a)informationaboutatransactionorpayment,(b)studentrecords,and(c)informationaboutanallegeddebt.(required)
Ifalloftheaboveinformationiscorrect,clicktheSubmitbuttonbelow.

PrivacyPolicy|TermsofUse|Trademarks|SiteMap|FindaBBB|BBBDirectory
2016CouncilofBetterBusinessBureaus,Inc.

Selecioneoidioma

[Link]

2/2

You might also like