STEP-1: Enable "SAP*"
[Link] the Config Tool C:\usr\sap\<SID>\<engine-
instance>\j2ee\configtool\[Link]
Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> [Link]
[Link] cluster-data --> Global server configuration --> services -->
[Link]
[Link]-click on the property "[Link] = TRUE"
[Link]-click on the property "[Link]=<Enter any password ex:
abc123>"
[Link].
[Link] the engine.
STEP-2: Login with "SAP*" into portal
1. [Link]
2. Enter userid / password as" SAP* / <password ex: abc123>"
3. Search for "Administrator" user
4. Reset or change password for "Administrtor"
STEP-3: Disable "SAP*"
[Link] the Config Tool C:\usr\sap\<SID>\<engine-
instance>\j2ee\configtool\[Link]
Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> [Link]
[Link] cluster-data --> Global server configuration --> services -->
[Link]
[Link]-click on the property "[Link] = FALSE"
[Link].
5. Restart the engine.
STEP-4: Login with "Administrator"
1. [Link]
2. Enter userid / Password as "Administrator / <password>
3. it will ask change password just change it.
Please follow steps one by one. it should resolve your issue.
<b>Solution 2:</b>
Just follow below steps:
[Link] the Config Tool C:\usr\sap\<SID>\<engine-
instance>\j2ee\configtool\[Link]
Ex: D:\usr\sap\F02\JC00\j2ee\configtool --> [Link]
2. "Switch to configuration mode" for that Click on "Pencil" icon;
3. Click on "Pencil" icon means "Swith to Configuration Edit mode" then say "YES"
4. cluster_data --> server --> cfg --> services -->
click on "Propertysheet [Link]
select properties:
[Link] = True
[Link] = <enter password >
then say "OK"
Click on "Pencial ICON.
5. Save & restart Java Engine.
Login with "Administrator"
1. [Link]
2. Enter userid / Password as "Administrator / <password>
3. it will ask change password just change it.
Please follow steps one by one. it should resolve your issue.
You can try Solution-1 first, if it is not work user Solution-2.