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Dmaic Process

DMAIC is a 5-step problem solving process used to improve business processes: Define, Measure, Analyze, Improve, and Control. The Define step identifies the problem and stakeholders. Measure collects data on process inputs and outputs. Analyze identifies the root causes of defects. Improve implements solutions through techniques like brainstorming. Control establishes monitoring to ensure improvements remain in place.
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0% found this document useful (0 votes)
356 views2 pages

Dmaic Process

DMAIC is a 5-step problem solving process used to improve business processes: Define, Measure, Analyze, Improve, and Control. The Define step identifies the problem and stakeholders. Measure collects data on process inputs and outputs. Analyze identifies the root causes of defects. Improve implements solutions through techniques like brainstorming. Control establishes monitoring to ensure improvements remain in place.
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DMAIC PROCESS

 DMAIC is an acronym for five interconnected phases: Define, Measure, Analyze,


Improve, and Control.
 The DMAIC Process is a problem solving tool that can be used to improve,
optimize and stabilize business processes. This cyclical problem solving model
seeks to improve the processes within an organization.
https://www.isixsigma.com/new-to-six-sigma/dmaic/what-dmaic/

Define

The problem is defined in this first step. Furthermore, it is important to recognize and
define the following elements:

 who are the customers?


 what are the critical stages in the process?
 what is the objective and what are the related business processes?

Measure

The purpose of this step is to establish the most important aspects of the current
process and to collect relevant data. The following aspects are important in this:
 analyze the output and the input
 define the measurement plan
 test the measurement system

Analyze

Subsequently, the data that was collected in the previous step is analyzed. The purpose
of this step is to identify the root cause relationships. The deeper causes of defects and
errors are investigated. Basic tools are used to:

 identify the gap between current and required performance


 identify the input and the output
 list and prioritize potential opportunities to improve

Improve

The current process is improved by using techniques and creative


solutions. Brainstorming sessions can be a useful tool. Other, obvious solutions are:

 innovative ideas
 focus on the simplest and easiest solutions
 create a detailed implementation plan
 implementation of improvements
 identify errors and causes using an Ishikawa diagram

Control

This step does not only focus on control but on monitoring as well. Control ensures that
any deviations can be corrected in the future. Monitoring leads to sustainable
improvements and guarantees long-term success. Permanent monitoring is therefore
required.

https://www.toolshero.com/problem-solving/dmaic-process/

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