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Disable Find My iPhone Lock Form

This form is used to request disabling the Find My iPhone lock on a device when a customer has provided valid proof of purchase. The repairer must complete the form with the customer's device serial number, IMEI, model, date and location of original purchase, and receipt details. All fields are required. The completed form should be submitted to the appropriate regional email address listed. The customer's warranty rights are not affected by validating the proof of purchase.

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Martin Kyuks
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787 views1 page

Disable Find My iPhone Lock Form

This form is used to request disabling the Find My iPhone lock on a device when a customer has provided valid proof of purchase. The repairer must complete the form with the customer's device serial number, IMEI, model, date and location of original purchase, and receipt details. All fields are required. The completed form should be submitted to the appropriate regional email address listed. The customer's warranty rights are not affected by validating the proof of purchase.

Uploaded by

Martin Kyuks
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Disable Find My iPhone Lock Request Form: The form is used to request the disabling of the Find My iPhone lock for repair purposes. It includes troubleshooting instructions, product and owner information, and guidelines for filling the form.

 Disable Find My iPhone Lock Request

This form should be completed when a repair is blocked in GSX due to FMiP device lock and where the customer
has provided the valid proof of purchase proving device ownership. The Carrier Partner should complete this form
and attach the proof of purchase receipt of the product’s original retail purchase.

Troubleshooting

Has the customer tried to turn off remotely via online iCloud.com/find access?
Yes
No


Has the customer tried to reset their password at appleid.apple.com?
Yes
No

If you answer no to either of these questions, submit the form only after the customer attempts those steps.



Product Information

Serial Number:
F2LL9KANFFT7

IMEI (cellular devices only):
358000056092495

Product Description:
IPHONE 5C 16GB BLUE

!
Original Sales Information



!

Purchase date:
2013 11 22


Year (YYYY)
Month (MM)
Day (DD)

Proof-of-Purchase: Reseller Information


Invoice/receipt number:
CSE1401026441630

Name:
S.C. COSMOTE ROMANIAN MOBILE TELECOMMUNICATIONS S.A.

Phone number:
+40214040110

Street address:
Splaiul Independenţei nr. 319G, SEMA Parc, Clădirea Atrium House

City/State:
București

Postal:
060044

Country code:
Romania

Email address (if available):


Additional comments:



!



!!
!
!
ALL FIELDS ARE REQUIRED

Completed forms should be submitted to the appropriate regional e-mail address from the following list:

FMiPLockAMR@apple.com, FMiPLockALAC@apple.com, FMiPLockEMEA@apple.com,


FMiPLockAPAC@apple.com, FMiPLockChina@apple.com, FMiPLockJapan@apple.com

The customer’s statutory warranty rights are the same whether or not the proof of purchase is validated. Apple
will protect personal information in accordance with the Apple’s Customer Privacy Policy available at
www.apple.com/legal/privacy.



Version 1.2 | February 2014

 Disable Find My iPhone Lock Request This form should be completed when a repair is blocked in GSX due to FMiP device loc

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