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Mastering Effective Listening Skills

This document provides tips and strategies for improving listening skills. It outlines five areas of focus: recalling details, understanding the big picture, evaluating content, attuning to subtle cues, and empathizing. For each area, it poses questions to ask yourself and suggests practice strategies, such as taking notes during instructions, summarizing meeting content, and identifying emotions during conversations. The overall document aims to enhance listening ability through self-reflection and applied exercises.

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Harpreet Singh
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196 views1 page

Mastering Effective Listening Skills

This document provides tips and strategies for improving listening skills. It outlines five areas of focus: recalling details, understanding the big picture, evaluating content, attuning to subtle cues, and empathizing. For each area, it poses questions to ask yourself and suggests practice strategies, such as taking notes during instructions, summarizing meeting content, and identifying emotions during conversations. The overall document aims to enhance listening ability through self-reflection and applied exercises.

Uploaded by

Harpreet Singh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Effective Listening

with Tatiana Kolovou and Brenda Bailey-Hughes

Tip Sheet

Listening Focus Questions to Ask Yourself Practice Strategy

Recall details. Do I need to take action on this Listen to the weather report and see if you
information now or later? What can recall daily temperatures for the week.
information do I need in order to
Take notes next time someone gives you
take action?
instructions on how to do a specific task.

Understand the big How will this have an impact five Attend a lecture and describe the key ideas
picture. years from now? How would I presented.
explain this to someone outside the
After attending your next lengthy meeting,
organization?
summarize the content of the meeting in two
sentences or less.

Evaluate content. Is this a good idea or not? Is this Listen to a political debate and identify flaws
information credible, accurate, and in the arguments of both speakers.
recent?
Watch a late-night infomercial and decide the
validity of the pitch.

Attune to subtle cues. What can I see that I can’t hear? Watch television with the volume off and try
to figure out the story line. Turn the volume
back on and see if you were close.

Ask two friends who speak a different


language than you to have a conversation
as you watch and listen. Tell them what you
think they were talking about. Were you
close?

Empathize. How does the speaker feel? A friend is venting to you about something.
Paraphrase the emotion as well as the
content of their concerns.

In a conversation about a work issue with a


colleague who has a different viewpoint than
you, make yourself identify two reasons the
person’s perspective could make sense.

Effective Listening with Tatiana Kolovou and Brenda Bailey-Hughes 1 of 1

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