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Client Feedback Form

A client feedback form asks clients to rate their satisfaction with the cleanliness of the environment, how promptly and accurately their concern was addressed, and the courtesy and accommodation of employees. Clients are also invited to provide suggestions, compliments, or comments. The form collects client information like name, date and time of visit, purpose of visit, and contact details. It aims to get client feedback to help continuously improve services.

Uploaded by

John Raymond Solayao
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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504 views1 page

Client Feedback Form

A client feedback form asks clients to rate their satisfaction with the cleanliness of the environment, how promptly and accurately their concern was addressed, and the courtesy and accommodation of employees. Clients are also invited to provide suggestions, compliments, or comments. The form collects client information like name, date and time of visit, purpose of visit, and contact details. It aims to get client feedback to help continuously improve services.

Uploaded by

John Raymond Solayao
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Client feedback and Satisfaction Survey Form

Client Feedback Form Control No.: _______

Your experience matters to us!

I. Client Information

Name (Optional) : ____________ Date Visited: __________

Office Visited: Phone No. (Optional): _____________

Purpose of Visit (Please Specify) : _________________

Time Started: _________ Time Finished: _________

II. Client Satisfaction Rating


Kindly rate the quality of service provided by checking () the appropriate box.

Very Dissatisfied Neutral Satisfied Very Satisfied


Dissatisfied
1. PHYSICAL
The environment is
clean and orderly
2. SERVICES
Your concern was
addressed promptly
and accurately
3.PERSONNEL
The employee was
courteous and
accommodating
*OVERALL RATING
FOR THE SERVICE
PROVIDED:
How satisfied are you
with the quality of
services provided?

III. Suggestions/Compliments/Comments
__________________________________________________________________________________
__________________________________________________________________________________
Thank you for your valuable input to help us continuously improve our services!

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