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2022 Guide To Fill in Call Tree Form

1) Celia Sumathi received a call from Leong Li Fen on May 2nd, 2022 at 7:30pm with a message to contact her Business Recovery Team and revert as soon as possible regarding a call tree test. 2) Celia then called Poong Leng Shie at 7:31pm and Boey Kam Lai at 7:32pm to convey the same message. 3) Celia called Leong Li Fen back at 7:39pm after completing her calls to inform her the message was passed along.

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130 views1 page

2022 Guide To Fill in Call Tree Form

1) Celia Sumathi received a call from Leong Li Fen on May 2nd, 2022 at 7:30pm with a message to contact her Business Recovery Team and revert as soon as possible regarding a call tree test. 2) Celia then called Poong Leng Shie at 7:31pm and Boey Kam Lai at 7:32pm to convey the same message. 3) Celia called Leong Li Fen back at 7:39pm after completing her calls to inform her the message was passed along.

Uploaded by

suanxun 93
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd

HONG LEONG INVESTMENT BANK BERHAD

CALL TREE FORM


Name of Staff Concerned

Name : Celia Sumathi Branch : Plaza Zurich, Bukit Damansara

Dept : Settlement

A. CALL RECEIVED Name of person who you received call from

Call From Leong Li Fen Date : 2/5/2022 Time :7.30pm

Message This is a Call Tree Test. Please contact your Business Recovery Team and revert
Received : asap.
Message Received
of Staff
This Section is not applicable for staff at the last level of the Call Tree who
B. CALL TO does not need to ‘Call To’ and ‘Call Back’

No Recipient Date Time


1st Call Poong Leng Shie 2/5/2022 7.31pm

2nd Call Boey Kam Lai 2/5/2022 7.32pm

3rd Call
List of staff you called, date & time
4th Call

5th Call
Message conveyed to the staff listed above
Message Conveyed :
This is a Call Tree Test. Please contact your Business Recovery Team and revert asap.
CALL
Leong Li Fen Date : 2/5/2022 Time : 7.39pm
BACK
Date and time you call back the person in
Section A above after completed your calls

C. Comments/Suggestions

Signed by Department
Signed by Staff Concerned Unit BC Coordinator
Prepared Name : Celia Sumathi Reviewed Name : Leong Li Fen
By : By :
Signature: (Unit BCC) Signature :

Date: 3/5/2022 Date: 3/5/2022

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