Project Communication Matrix

Stakeholder Interest/Role Priority Support/Mitigation

Strategies
Nestle East and To minimize the economic key Support and guide
Southern Africa impact of COVID 19 on through the process
region low-income consumers in
the SA region

Nestle SA Investing for the long term key Support and guide
in community and society through the process
to create a shares value

Shareholders To make sure that the key Remain in contact

company has good CSR and share strategies
practices while
maintaining a positive
dividend to inform about
financial reporting

Nestle Board Set directive of what the key Remain in contact

organization must do and share strategies
Senior Esco member Carry out the directive of Remain in contact
the board and share strategies
SMEs in supply chain Supply Nestle with Remain in contact
inventories and share strategies
SA consumers Sufficient product supply other Constant
to supermarkets for sales improvement
Supermarket chain Ensures stable sales key Constant
communication and
improvements
communities Receive donation support other Constant
communication
Frontline workers Receive donation support other Constant
such as masks, sanitizing communication
equipment.
Buyers Sufficient product supply key Continuous
to supermarkets for sales improvements
Helen Joseph the donation of masks, other Constant
Hospital sanitizing equipment and communication
ventilators
Charlotte Maxeke the donation of masks, other Constant
Hospital sanitizing equipment and communication
ventilators
Tygerberg Hospital the donation of masks, other Constant
sanitizing equipment and communication
 ventilators
Richmond Hospital the donation of masks, other Constant
sanitizing equipment and communication
ventilators
Global Food Banking supports community-led key Remain in contact
Network solutions to alleviate and share strategies
hunger.
Health care workers Receive donation support other Constant
such as masks, sanitizing communication
equipment.
Private sector food Elevate social impact and key Remain in contact
companies investment and share strategies
International ensuring humanitarian key Remain in contact
Federation of the Red protection and share strategies
Cross
Government Gives regulatory directive key Keep track of
in the project regulations
Project Manager Responsible for planning, key Support and guide
execution, and compliance through the process
of the project
Solidarity Fund Direct business key Keep contact
contributions, e.g.
distributing food hampers
Food Forward SA To collect access edible key Remain in contact
food and distribute to the and share strategies
poor community
originations

Beneficiary other Continue current

organizations (ESD relationship
centres and frail care)
Gift of the givers Donates food in isolated other Remain in contact
areas in Hospitals and share strategies
Patients Receives donations other Keep informed
Visitors Receives donations other Keep informed
Caregivers Receives donations other Keep informed
Department of basic Educate learners the value other Remain in contact
education of physical activities and and share strategies
good nutrition