DATABASE MIGRATION TOOLIntroduction
Many users of Messaging may opt to upgrade their hardware while upgrading the software. Unlike a simple
upgrade, a migration also involves moving the Messaging server to a different computer in addition to updating
the software. To support these customers, a database migration tool is included with the Messaging installation
package.
Regardless of what version of Avaya IX Messaging you are starting from,
the migration procedure is largely the same. Extra steps specific to a
certain version are added where indicated
Single Server (SS)
‘Current version 9.x and later (SS)
updating to 10-8 (SS)
High Availability (HA)
‘Current version 9.x and later (HA)
updating to 10.8 (HA)
Current version 9.x and later (SS)
updating to 10.8 (HA)
Warning: The database update and migration process may take a long
time to complete (up to several hours) depending upon the size of the
database, Please ensure that you allocate enough time for this
procedure,
RequirementsRequirements Details
License :
Software Existing
Officelinx
9.x and
later
system
with
proper
database
and
‘Avaya IX
Messaging
10.8
software
and
license
Operating ‘Windows
System Server
2012
Windows
Server
2016Preparation
Backup
It is strongly recommended that you back up certain files from the \UC folder on the old system before starting
the migration. The following folders should be backed up to a safe location:
+ c:\UC\DB
+ C:\UC\Messages
+ €:\UC\Prompts
Note: Check the Internet Information Services (IIS) on your PC to
ensure that the FTP Server is installed and running,
Note: Close all Server-related programs (i.e, IXM Admin, UM Monitor).
Messaging Installation
Before migrating the data from the old server, Messaging must be installed on the new server(s). For more
information on installing Messaging, consult the appropriate chapters in this guide,
+ Windows Server 2012 on here,
+ Windows Server 2016 on here.
+ High Availability on here.Migration Procedure (SIP)
Once all of the preparations have been made, proceed with the migration of the data files to the new Avaya 1X
Messaging 10.8 server,
On the new server, stop all Messaging services, then delete the EEAM21.db and EEAM21.log files found in
the UC\DB folder.
‘Also delete any transaction log files in this directory. Transaction logs have a name similar to 140504AA.log,
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2. Copy the DB file and LOG file from the \UC\DB\ folder of the old server to the same folder on the
10.8 system.
‘To keep the same Company Salutation, Personal Prompts or Messages from the old system, copy those
files to the appropriate folders on the new system,
On the old server, Messages will be stored in \UC\Messages, Greetings will be stored in
UC\Prompts\Personal\, and Company Salutations are stored in the UC\Prompts\Company folders.
Messages should be copied to the new 10.8 system's Messages folder (\uc\messages\), personal prompts to
‘the prompts folder (\uc\prompts\) and so on.
Note: For Company Salutations, the name of the file must be unique
since the new 10.8 system already has existing salutations. If there isa conflict between file names, you must rename/renumber the
previous system's files before copying them into the 10.8 folders.
Please keep in mind that changing the file names may cause your old
DB to use incorrect salutations. You must manually change the
salutations from the Admin Console after migration to resolve the
Copy a DSNConn.cfg file from a \UC\DBbackup\X folder, where X is the number of the day of the week
the backup was taken. Copy the file from any one of these folders and paste it into the \UC\DB\ folder on
the new server.
From the original installation files, copy the Migration_Utility.exe file to the \UC\DB\ folder on the new
server.
Note: In an HA environment, the server migrated using this utility will
become the Primary server on the new HA system. The Consolidated
and Secondary servers must all be fresh installs; no migration is
required
5. Run (double-click) the application that you have just copied. The Migration Utility Wizard will start.
Click Next to continue.6
Ensure that the Run conv
Click Next.
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