DECISION MAKING
We maintain the decision making at the lower level, such as the department and employee,
which mean we will contribute the decision making. In this term, if any problem happens, we
can refer to people are closest the situation, usually referring to people at the lower level
who could make better and faster decisions. The employees and subordinates are capable
to make decision making. Then, the growing diversity of the working has increased the
variability in decision making.
Programmed decisions
Our programmed decisions is structured. It is a repetitive or routine decision that can be
handled by routine approach. It is also can make fast decision making in our company,
ZASB Group SDN.BHD are:
Always be punctual when come to the work, be ready to begin the days work and
did not go back home before the dismissal time.
Assigned break times are doled out to have meal, use enough break time to
release stress, make sure to continue to work on time.
Who work late or on extra time must guarantee that all the door, lights and air-
conditioner are closed and stopped when they want to go back home.
Take reasonable security and safety precautions, report any security or safety
hazards promptly to their supervisor, report accident or injury immediately.
Every worker must do their work based on the rules, regulations and so forth
material now and again.
Non-programmed decisions
Our non-programmed decisions are made under crisis condition which is involve plenty of
ambiguity for which specific procedures or programmes are not available. As we are
bombarded with the news of COVID-19 situation, even it is not to serious like a few years
ago, our company still take precautions whenever want to do work.
The worker frequent handwashing they hand before do any work, or disinfection
based hand sanitizer, wearing face masker whenever they feel unhealthy.
Before doing any work, the worker must make sure a regular environmental
cleaning and disinfection has done.
Workers should report to their supervisor any situation which may present an
imminent and serious danger to their life or health.
TYPES OF CONDITION UNDER MAKING
1) Certainty:
- Our manager has perfect knowledge of what will happen of the company in future
and what is the information that the manager needed to make a best decision to
make sure that their company still developing in future. This condition is ideal for
problem solving.
2) Risk:
- When we talk about certainty, we are really talking about weighing risk. It is not
easy for anyone to making a decision including the manager, because it is
causes a decision difficult to make. But the more the manager try go through it,
the better they get at understanding it. The result may noy be perfect but it still
works.
DECISION MAKING PROCESS
1) Identifying oppurtinities and diagnosing problems:
-The manager must know the problem that needed to solve in the
organization. This is the first step that is very important to making the best
decision.
2) Generating alternatives:
-As the manager (decision maker) collect the information of the problem, at
the same time they will probably identify several possible paths of action, or
alternatives. The alternatives can be construct by using imagination or
additional information.
3) Reaching decisions:
-After the alternatives was be generated, they are ready to select the
alternative that seems to be the best one to be used in the organization.
4) Choosing implementation strategies:
-The manager now ready to take some positive action by beginning to
implement the alternatives that has been choosen. A good organization
comes from effectively and efficiently strategy.
5) Monitoring and evaluating:
-In this step, the manager must consider the results of the decision and
evaluate whether or not it has resolved the need in the first step. If the
decision has not met the identified need, the manager may want to repeat
certain steps of the process to make a new decision. For example, the
manager might want to gather more detailed or explore additional
alternatives.
ORGANIZING
ORGANIZATION CHART OF ZASB Group SDN.BHD COMPANY
FUNCTIONAL STRUCTURE
CEO
( NURUL BAZILAH BINTI BAZLI )
MANAGER OF MANAGER OF MANAGER OF
MARKETING FINANCIAL HUMAN
RESOURCES
(NURUL SYAZANA (NURARIENA
BINTI SUFHAT) MAISARA BINTI (NOOR ZAARA
MOHD AFFENDI) BINTI ALI)
WORKER 1 WORKER 1 WORKER 1
WORKER 2 WORKER 2 WORKER 2
THE ORGANIZING PROCESS
1) Aligning with company’s mission and vision:
- Our manager ensure their team is aligned with their company mission and values
is by clearly articulating the mission and values. So that everyone understands
the overarching purpose of the organization and the principles that guide its
decisions. When teams know how to their goals align with company’s mission,
they will be more motivated to work towards the mission.
2) Determining task, duties & responsibilities:
- Every worker including the manager has their own role. Role has key
responsibilities that fit with that position. It is important to understand the meaning
of the terms when considering the importance of roles and responsibilities. This
will ensure that everyone can perfom their job efficiently.
3) Coordinating resources:
- Coordinating helps in the early stages of strategizing in planning. Management
then determines what resources are needed. Once the plan is put in place,
managers coordinate by organizing and directing employees to execute their
functions and follow through on the project throughout the process lifecycle.
4) Monitoring & Feedback:
- This is to review and improve your feedback and progress monitoring culture. The
worker need to improve it by asking for and giving feedback to the manager if got
any problems in the organization, the manager need to identifying strengths and
weakness of the organization, and implementing best practices.
