teleperformance.in £B linkedin com/company/tpibs Vi Teleperformance Dt! twittercomnpaids tregated Busnes B eas 1 facebook com/tpdibs/ ears November 18,2019 Ano ‘Akash Sharma 8777, Pardesipura, Indore 452008, Door Aas, i refrencoto the nerews you have had wih us inthe recan past, we are pleased make you an Ofer of Wi trent cur Compony. Your Grae wil be Grado and you willbe Gesigneted 28 Customer Cere Executive, You are cree report toiha Companys Ofice at Plot No, 6/4 & 18, PU-3 (Commercial Scheme 64), Indore Madhya Pradesh 432010 on November 102012 Your employment willbe 2s per the following terms and conditions: 4. Your remuneration is detaiied in the enclosed Annexure | Ali tax liabilities ering out of your entire compensation vpeokage, present or future, shall be borne by you. 2, Your duties and responsibilties will be as assigned by your immediate manager or other superior officer of the Company ‘and the same wil also include the jobs assigned by the Management from time to time. 2. The Company's business operates cr, a 7-127 basis and you may therefore be required fo work in shits inciting perioske night shits. Wark exigencies and your profile may require you to extend your work-timings in accordance with the Working Hour & Altendance Policy. By socepting and signing this letler you affirm your willngness to abide by this requiremant 4. While your intial place of posting wil be at Company/s office at Plot No. 6/4 & 12, PU-3 (Commercial Scheme 54), Indore, Madhya Pradesh 452010, you are liable to be transferred to any deparmentioffice anywhere in Indla/overseas, oF a compenylentty formed by the promoters or transferred/assigned responsibilty In any associate company or be Fecaled to your criginal location. Accordingly, your working hours/shit timings could be changed periodically depending ‘nthe work / process requirements. All such transfers shall bo govorned by the Transfer Poli of the company. In the event of you boing deputed overseas for taining and operations you will be require to and shall sigh all required ‘documentation as por ths rules, regulation and poicies ofthe Company. 5. Your aprointment will be on probation for a period of six months fromn the date of your joining the Company or for an extended period of time (Probation Perio) if found necessary. Vour employment with ihe Company wil be confined ‘on the expiry of your Probation Period unless you are specifically advised otherwise ha wring, 8. Your appointment shall continue, during your Probation Period or thereafter upon confirmation, unless your employment is terminated by the Company, by providing not less than 30 Days prior writen notice. Inthe event you decide fo leave the employment of the Company, you wit be required to provide 30 Days? prior written notice to the Company, end the ‘Company may at its sole discretion rellove you of your duties anytime during the notice period, You wil be ped salary up tothe last working dey, ‘Tho Company atts discretion, during probation or on confirmation of your services thereof, without assigning any reason, an terminate your employment on payment in lieu of Notice Period. Such payment wil be calculated pro rato en the basis of your curent Gross Fixed salary (subject to tay), In c280 of violation of any plisies, procedures or rules of the Company or any ather act of misconduct including but not limited to improper behavior, thet or fraud, your services are liable lo be terminated without Notice Period or without payment in eu of Notice Perio, ‘You agree that this empioymont is conditional upon you successfully clearing the training as required. in the evont of Your in-abilty to clear the traning, the Company may relieve you of your duties with insmediato effect without Notice Period or without payment in feu of Notice Peri, 8. You are employed as a permanent employes of the Company and ere therefore not pecmited to undertake any other ‘employment or engage in any commercial actviles, ouside the Company, either honorary or otherwise, without Prot ‘writen approval of tha Company. 8. You ae required to maintain he highest order of dlcpino and secrecy about tho wrk of the Company and fr Hs Subsidiaries or associate companies and in ease of any breach of tusiscipne, your services may be CRM Services india Pvt, Ltd. (A subsidiary of Teleperformance USA) Plot No, 6/4A and9, PU-3 Commercial, Scheme-54, AB Road, Indore-452010 Tek: +91731429765)-657 Registered Office: Plot no, 219, Okhia Industrial Estate, Phase-tl, New Dethi-H10020, India - ‘Tet: +91-011-66467000 | Fax: +91-0ll-66467001 CIN: U72900012001PTCN3076 | Email: crmservices@teleperformance.comAnnexure-1 ‘Annexure | forms an integral part of the Offer Letter. Ref. No. APP/CRM/ Employee Code Designation - CCE-XII Date of Joining:- Remuneration Break-Up Entitiements: All entitlements listed below are subject to Company policies, Procedures and guidelines that may be in force or are issued! changed from time to time. All perquisites and benefits, including reimbursements, are subject to Income Tax as per the provisions of the Income Tax Act, 1961, which may be applicable, nare as under: including tax on perquisites value. The details of your remune! s. foun Total Amount | Total Amount No (Rs,) per Month_| (Rs.) per Year 1 Basic Salary 9,743 116916 2 House Rent Allowance 5,846 70152 3 ‘Statutory Bonus 1711 20532 Total Fixed Salary (A) 17,300 207600 4_|__ Performance Link Incentive (PLD) 1,500 18000 Total Variable Salary (B) 1,500 18000 5 Employer's Contribution to PF 1,169. 14028 Employer's Contribution to BSI 562 6744 i Gratuity 469 5628 Total Retirals (C) 2,200 26400 Total Cost to Company (A+B+C) 21,000 252000 (Rupees Two Lacs Fi ‘Two Thousand only per annum The Variable salary pay-outs would be based on the employee's performance and as per the company's policy. ee For! rviees India Pvt, Ltd. Accepted & Agreed Aokash Sharma Aw Signatory ‘Name of Employeecomcempany pals Teleperformance telepertormancein te BIBS= = ie Offer Letter No: - OFF/L-307/2569 18" November 2019 ‘Aakash Sharma Indore Dear Aakash, utivein our organization at an annual gross remuneration (cost to ‘We are pleased to offer you the postion of Customer Care Executh 8 , Te conpany) Rs-252, 000 /-(Two Lac Fifty Two Thousand only) per annum which azo includes Pt (Performance Linked Incentive) a ne.18000 {Eighteen Thousand Only) per annum, Your location fr this position Is presently to be at Indore Your location for ths position is presently to beat Indore Your date of joining the services ofthe Company would be 18" November 2019 You are requested to bring the following documents at the time of joining: - 1. Bight passport size Photographs 2.A proof of resignation letter acceptance from the previous 43, Experience and education certificates. ployer (Must be produced within 4 days of acceptance of offer) 4.A copy of your pan cord. 5, Address Proof PE nos 6: is mandatory for every employee to submit Pan Cart, and als the precious organization in case you are a member: active) ris within (inccase you don't submit any of the above docu be credited thru bank transfer only once your account is opened. On your a joining. tance of this offer, an appointment letter with detailed terms and conditieds willbe handed over on the day of your This offer letters valid only til 48 November 2019 and sublect to the receipt of resignation letter acceptance from your current employer by us before this date Looking forward to have you with us and wishing you great success with Teleperformance INDIA CRM Services India Put Ltd. (Teleperformance India) does not charge any recruitment fees or charges from candidates applying for Job or at any stage of hiring. An Regards, ~ So Fer CRM Serves India Pv. Ld ccobted and agreed Aaskash Sharma f- Talent Acquisition Services India Pv. Lid. (A subsidiary ofTeleperformance USA) Plotfo. 6/4A and ,PU-3 Commercial Scheme-S4,AB Road, Indore:452010 Tel: 4917314297651:657 Registered Office: Plat no. 219, Okhia Industral Estate, Phase-II,Ntew Delhi-110020, India Tel: +91-01:66467000 | Fax: +91-011-6646700l|CIn: U729000.2001PTC)13076] Emalt: