6.
TroubleShooting
1. POWER
UIC1 POWER PCB Check for Circuit at SMPS
NO NO
Main PCB; pin (SMPS) PCB
#14,40,55,89(5V) C42(+) CHECK(5V) ;FUSE(F1),T2(open or short)
Replace MCON3
YES
wire
Replace ZD4.
Check for
NO Check NORMAL NO Check Resistance from GND
POWER-SENSE(5V)
VOLTAGE at SMPS PCB to pin #22 of MICOM 5V(UIC1)
at Main PCB
;ZD3 (1N5231)(5V) If the short (0 ohm),
;pin #22 of UIC1
Replace MICOM (UIC1)
YES Check pattern from CON3
to pin #22 of UIC1(5V)
Check for
SMPS POWER NO
Check pattern between
at MAIN PCB(MCON3) All VDD to ALL GND(Short Test)
:#1~#12(5V)
YES
Check for connector from Main PCB to
Front PCB ;Front FCN4, Main
MCON4
6-1 Samsung Electronics
2. Output
Check Voltage at NO Check connector J3
AMP PCB J3 is Check T1 (Trans)
about 31.5V? Check BD1, F1(Fuse)
YES
Check audio channel NO Check Voltage for NO Replace MIC1
at MIC1(TAS5508) ; 3.3 V (EL6,BEAD) (Modulator IC TAS5508)
PWM signal
YES Check Voltage at MIC1 DVDD
(pin #15,36) ;3.3 V
Check NO
IC1R,IC1L,IC1CW is Check for COIL
broken? L1FR,L1FL,L1YR,L1YL,L1RL,L1RR PWM : AMP PCB MIC1
L2FR,L2FL,L2YR,L2YL,L2RL,L2RR Pin#40,41,42,43,44,45,46,47,49,50,51,52
(OPEN or SHORT ?)
YES
Replace POWER stage IC
LRCLK : AMP PCB J7 Pin#11 TBCK : AMP PCB J7 Pin#12 MCLK : MAIN PCB J7 Pin#21
Samsung Electronics 6-2
3. PROTECTION(When Power ON and 'PROTECTION' Mark is displayed)
AMP PCB J3,J7 NO
Reconnect
Connection Check
YES
NO
When J3 is detached,
Replace SMPS
Check SMPS(31.5V)
YES
When J7 is detached, NO
Check MAIN PCB
Check PROTECTION
YES
Check AMP PCB YES
IC1R,IC1L,IC1CW is Replace AMP IC
broken?
NO
YES Check AMP PCB Pattern and
Check SPK OUTPUT
SHORT? Solder
NO
Replace AMP PCB Ass'y
6-3 Samsung Electronics
Before Calling for Service
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below or
if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized deal-
er or Samsung Electronics Service Center.
Symptom Check/Remedy
• Is the power cord plugged securely into the outlet?
I cannot eject the disc.
• Turn off the power and then turn it back on.
• Check the region number of the DVD.
Playback does not start. DVD discs purchased from abroad may not be playable.
• CD-ROMs and DVD-ROMs cannot be played on this Home
Theater.
• Make sure that the rating level is correct.
Playback does not start • Are you using a deformed disc or a disc with scratches on
immediately when the the surface?
• Wipe the disc clean.
Play/Pause button is pressed.
• No sound is heard during fast playback, slow playback, and step
Sound is not produced. motion playback.
• Are the speakers connected properly? Is the speaker setup
correctly customized?
• Is the disc severely damaged?
• When listening to a CD or radio, sound is output to the front
Sound can be heard only speakers (L/R) only. Select "PRO LOGIC II" by pressing
from a few speakers and (Dolby Pro Logic II) on the remote control to use all six
speakers.
not all six. • Make sure that the DVD disc is 5.1-CH compatible.
• If you set C, SL, and SR to NONE in the speaker mode in the
audio setup of the setup screen, no sound is heard from the
center speaker and the front left and right speakers. Set C, SL,
Dolby Digital 5.1 CH • Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital
5.1 CH Surround Sound is produced only if the disc is recorded
Surround Sound is not with 5.1 channel sound.
produced. • Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in
the information display?
Samsung Electronics 6-4
Symptom Check/Remedy
• Disc is rotating but no • Is the TV power on?
picture is produced. • Are the video cables connected properly?
• Picture quality is poor and • Is the disc dirty or damaged?
picture is shaking. • A poorly manufactured disc may not be playable.
• Is the remote control being operated within its operation range of
angle and distance?
The remote control does
• Are the batteries exhausted?
not work. • Have you selected the mode(TV/DVD) functions of the remote
control (TV or DVD) correctly?
Audio language and • Audio language and subtitles will not work for DVDs not containing
subtitles do not work. them. And depending on the disc, they may work differently.
Menu screen does not appear even • Are you using a disc that does not contain menus?
when the menu function is selected.
• You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX
Aspect ratio cannot be mode, or 4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3
changed. ratio only. Refer to the DVD disc jacket and then select the
appropriate function.
• The main unit is not
working. (Example: The power • Turn off the power and hold the button on the main unit for
longer than 5 seconds.
goes out or strange noise is heard.)
Using the RESET function will erase all stored settings.
• The Home Theater is Do not use this unless necessary.
not working normally.
• While “NO DISC” message appears on the display of main unit, hold
The password for rating the main unit's button for longer than 5 seconds. “INITIALIZE”
appears on the display and all settings will return to the default values.
level has been forgotten. • Press the POWER button.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
Can't receive radio • Is the antenna connected properly?
• If the antenna's input signal is weak, install an external FM
broadcast. antenna in an area with good reception.
6-5 Samsung Electronics
