PROJECT MANAGEMENT
COURSE OUTLINE
LESSON 1 – COURSE ORIENTATION AND REQUIREMENTS
TOPIC 1 - Introduction to Project Management
Definition of Project Management
Importance of Project Management
Executive View of Project Manager (Roles & Skills of a Project Manager
Phases of Project Management
Common Problems and Solutions in Project Management
TOPIC 2 - The Changing Landscape of Project Management
Global Project Management
Project Management Methodologies
Project Management Frameworks
The Need for Effective Governance
Engagement Project Management
Customer Relations Management
Paperless Project Management
Project Management Maturity and Metrics
Project Management Benchmarking and Metrics
ACTIVITIES/ASSESSMENTS
LESSON 2 – DRIVING FORCES FOR BETTER METRICS
TOPIC 1 - Stakeholders Relations Management
TOPIC 2 - Project Audits and PMO
TOPIC 3 - Scope Creep
TOPIC 4 - Project Health Check
TOPIC 5 - Managing Distressed Projects
ACTIVITIES/ASSESSMENTS
LESSON 3 – PROJECT MANAGEMENT METRICS
TOPIC 1 - Project Management Metrics
Key Requirements
Challenges
Planning the Metrics Program
Performance Metrics
Stability Metrics
Compliance Metrics
Capability Metrics
Improvement Metrics
Implementing the Metrics Program
ACTIVITIES/ASSESSMENTS
LESSON 4 – KEY PERFORMANCE INDICATORS
TOPIC 1 - Key Performance Indicators
Financial
Customer
Process
People
ACTIVITIES/ASSESSMENTS
LESSON 5 – VALUE-BASED PROJECT MANAGEMENT METRICS
TOPIC 1 - Value-Based Project Management Metrics
Customer Satisfaction
Impact
Innovation
Passion
ACTIVITIES/ASSESSMENTS
LESSON 6 – DASHBOARDS
TOPIC 1 - Top Four (4) Benefits of Project Management Dashboards
TOPIC 2 - Dashboard Applications
How to Create a Project Management Dashboard
TOPIC 3 - The Portfolio Management PMO and Metrics
7 Key KPIs for Effective Project Portfolio Management
ACTIVITIES/ASSESSMENTS