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Shop. Travel. Explore. Get everything you want with one cardThe card must be activated at Pune Metro station counters for the
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* OTP will be sent to the customer's registered mobile number.
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© POS terminal prompts the customer to input the PIN > POS terminal will display a
successful ‘PIN SET’ message.
For Non-HDFC Bank account holders, card to be issued on Limited KYC process, which will
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deducted.
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* Card Balance — The amount available on the card excluding Chip Balance that
can be utilised for retail purchases (POS and E-commerce).
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Reason for bifurcation of Total Balance:
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transactions. This is done to protect the remaining money in your Total Balance
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cannot be restored/refunded if the card is lost.
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E-commerce and POS.
How can you reload your Balances?
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* Total Balance — Gets updated with the amount refilled. (minus fees & charges)
* Chip Balance — Up to the limit is updated (i.e. $2000). Any excess funds will be accessible
as Card Balance
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* Total Balance — Gets updated with the amount reloaded. (minus fees & charges)
* Chip Balance — Gets updated after the amount is loaded through the portal & balance
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* Card Balance - Gets updated with the amount reloaded. (minus fees & charges)
Top -ups can be done at Pune Metro station counters and through
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After topping up the card via the Customer Portal you must insert the Card into
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Metro ticket payment transaction: This Card is a contactless Card and the Cardholder has
to tap the Card at the source station entry gate / validator and again at the destination
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You can also buy and renew Pune Metro Travel passes* with the One Pune Card
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also be used to make retail purchases at merchants (POS and E-comm transactions).
Customers must enable contactless and E-commerce transaction capability on the
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* Enter Card Number & DOB on the login page.
* OTP will be sent to the registered mobile number.
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* After login to Customer Portal, explore the following functions:
View card balance and statement, Temporary card block, Set PIN, Limit Management,
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Card Replacement can happen at station counters
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You will receive SMS alerts on your registered mobile number for all transactions. Incase
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Cards issued with Limited KYC can be loaded with a maximum of 710,000 each month
subject to the Card’s balance not exceeding €10,000. It is in accordance with
applicable guidelines & subject to change from time to time.
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If a Card is lost or stolen, the Cardholder must immediately report loss / theft by calling on
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In case you wish to initiate for card closure, you are required to call the customer helpline
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Card Issuance Fee - $150.00
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Loading / Top-Up Fee - 1.8% of recharge value but not exceeding 712
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The Card is valid for 3 years from the date of issuance or the final date of the validity
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PUNE METRO