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Coll Poll

CollPoll is an enterprise resource planning software that helps institutions with campus engagement, management, analytics, digital learning, and automation. The current CollPoll application poses usability challenges for students due to its complexity and unnecessary features. The solution simplifies the app by removing extraneous features to enhance usability and student engagement through user-centric design and gamification. An ethnographic study informed iterative improvements to prioritize features, incorporate gamification, and reduce complexity.

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hemanshu
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106 views23 pages

Coll Poll

CollPoll is an enterprise resource planning software that helps institutions with campus engagement, management, analytics, digital learning, and automation. The current CollPoll application poses usability challenges for students due to its complexity and unnecessary features. The solution simplifies the app by removing extraneous features to enhance usability and student engagement through user-centric design and gamification. An ethnographic study informed iterative improvements to prioritize features, incorporate gamification, and reduce complexity.

Uploaded by

hemanshu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Redefining the User Experience for

CollPoll helps institutions with: Campus engagement,


Management, Analytics, Digital learning, Campus
automation.
OVERVIEW
CollPoll is an Enterprise Resource
planning (ERP) software that
businesses use to manage their
day-to-day activities. ERP tools
integrate business applications to
cover a wide range of processes.
Problem
Statement
The current application poses challenges for students due to
its excessive complexity and unnecessary features, making it
a task for them to use as they struggle with item discovery
during searches, ultimately leading to a lower engagement
rate.
Solution
Simplifying the app to cut down the
not-so-relevant features and options
to enhance the usability ensuring the
improved user engagement through

User Centric Design


Gamification
Process
Ethnography

- We did a study on around 200+ CollPoll users using


Shadowing Method where we closely observed the users &
made notes of the non-verbal cues exhibit by them.

- We asked users to perform Tree-Testing where they were


asked to find a particular feature within the app.
Brainstorm
The insights gained from ethnographic study helped us
perform iterative developments:

Performed $100 Test for Feature prioritisation

how to incorporate gamification for user


engagement
Wireframing
Design Process
Typography Color Pallete

INTER
Aa Bb Cc Dd
Aa Bb Cc Dd
Aa Bb Cc Dd
12345
Icons Used
Final Showcase
Splash Screen

Taken the primary color for CTA to make


it stand out (Better visibility, More
Clickable)
Sign-Up Screen

Looks more
complex
http???

2 Screens for single task


Taking the complexity on the system,
increases customer
journey single task, single screen
Home Page

Discussion
Profile

Classroom
Home Page

Attention goes the


required stand out
elements, decreasing
the cognitive load

Keeping what is
necessary(Occam’s
Razor)
Menu Bar/Items

Keeping what is
necessary, shaving off
the clutter(Occam’s
Razor)
Classroom
Classroom
Student were not using features like
resources, quiz.

For attendance they navigate through


different pages. Hence:

The subject tiles on the screen have 3 most


used features, Coursework, Assignment &
Attendance.
Discussion
Introduced Subject wise Chat-Based
Discussion tab to promote user
engagement within the application.

This will avoid the usage of other chat-


based alternatives (like Whatsapp Groups).
Profile Tab

More
Thoughts comprehensive,
detailed Profile
on this Screen is
screen? introduced
Gamification
To enhance user engagement and likeability on our app, we've implemented the following
features:

STAR-BASED SYSTEM:
REWARD SYSTEM:
Students earn stars for submitting Students can utilise their
assignments on time, with additional stars accumulated stars to
for early submissions and deductions for
address attendance issues
late submissions.
in specific subjects by
Actively participating in discussions, managing up to a 5%
posting questions, and answering others' shortfall.
doubts also earns students extra stars.
Prototype

Click on Prototype
Thank You!

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