Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved.
| CONFIDENTIAL
About Care Health Insurance
CHI is a specialized health insurer offering health insurance services to employees of
corporates, individual customers, and for financial inclusion as well. With its operating
philosophy being based on the principal tenet of ‘consumer-centricity’, the company has
consistently invested in the effective application of technology to deliver excellence in
customer servicing, product innovation, and value-for-money services.
Vision: We envision a financially secure future for our customers through the delivery of
customized health insurance plans such as Family Floater Plans, Senior Citizens Health Plans,
Diabetes Cover, Maternity Cover, Critical Illness Cover, and specific travel insurance plans
while guaranteeing the benefits of hassle-free claims procedures.
Backed up by powerful entities
A leading emerging Kedaara Capital is a Union Bank of India is
financial services group multi-Investment one of the leading public
in India, offering a wide Private equity firm sector banks of the
array of services control and minority country with a network of
including insurance. investment 9500+ domestic
opportunities in India. branches
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
Achievements
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
CHI – Key Highlights
Faster than industry Industry best claims Wide range of Online claims E-Power, Faveo
growth rates settlement ratio product portal & Faveo+
Second largest 19,000 cashless Offers Health Online digital Smart retail distribution
Health Insurance network across the Insurance for interface faster channels for seamless
service country including every phase of claims process processing
provider among the rural geographies life
SAHI companies
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
CHI – Growth story
3,947
(figures in Cr)
2,588
2,409
1,843
1,111
726
503
152 276
39
2012-13 2013-14 2014-15 2015-16 2016-17 2017-18 2018-19 2019-20 2020-21 2021-22
CARE HEALTH INSURANCE YOY PERFORMANCE
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
Performance Snapshot
FY 12- FY 13- FY 14- FY 15- FY 16- FY 18- FY 19- FY 20- FY 21-
Measure FY 17-18
13 14 15 16 17 19 20 21 22
Capital
Investment (Rs 175 250 350 475 524 595 689 747 1,103 1,285
Cr)
GWP (Rs Cr) 39 152 276 503 726 1,111 1,843 2,409 2,588 3,947
Market share
2.2% 6.8% 9.4% 12.1% 12.4% 13.0% 16.0% 16.5% 16.3% 18.9%
among SAHIs
Branches 32 43 46 56 61 74 111 155 155 207
Number of Claims
5,371 67,531 88,037 1,26,725 1,59,631 2,47,529 6,95,003 10,65,964 3,24,068 6,10,989
Serviced
Cashless Network 1,800 3,378 4,638 4,869 5,420 7,031 8003 11,000 16,000 18,968+
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
It’s not just the name, we actually care for you..
Cashless Claim Approval in Approx. 2 hour reflects : Care
Cashless Network of 19,000 reflects : Care
Having a product for every phase of our Customer’s life, reflects : Care
Making technology available to you for ease of policy management reflects : Care
Enabling customers to file claims from anywhere, anytime reflects : Care
Claims settled: 30 lakhs+ with industry best claim settlement ratio reflects : Care
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
Care is insuring health in every phase of your life
Be it any stage of your life, we’ll always make
you financially Atma-nirbhar in managing unforeseen
medical expenses.
A comprehensive Comprehensive Health Insurance Comprehensive Health Comprehensive Health
family health plan that covers individuals with Insurance that covers Insurance plan especially
insurance plan. existing multiple co-morbidities individuals who’ve undergone designed for individuals
such as diabetes, hypertension, heart surgery & have existing aged 60 yrs and above.
mental ailments etc. heart conditions.
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
Our Partnerships
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Health Planners
2 Lakh+
Active Agents
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Technology support- Employees & Partners
Instabiz - Banca Partner RM Portal - E Performance FAVEO – Partners and Health FAVEO+ – Health
& Employee Login Platform for Employees Planners Web Portal Planners Mobile App
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
Technology support- Customers services
88% OF ALL POLICIES ARE ISSUED PAPERLESS
© Track your Claims
© Claim Intimation
© Claim Process
© Claim Forms
© Upload Documents
Customer Mobile App
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
The Net Result
We will continue to develop value-for- Superior Investment in technology
money products for all consumer development for quality servicing
segments
Leverage technology to service
consumers and enable partners for
exploring opportunities in new markets
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
Thank you
Ⓒ2022 | CARE HEALTH INSURANCE | All Rights Reserved. | CONFIDENTIAL
