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Communication Breakdown

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0% found this document useful (0 votes)
33 views73 pages

Communication Breakdown

Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
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Oral Communication Teacher MJ Gadiano

• 1. define the concept of communication breakdown;


• 2. identify the different kinds of barriers to effective
communication;
• 3. explain the causes of communication breakdown;
and
• 4. use appropriate strategies to avoid communication
breakdown and achieve the goals of relationship and
community building.
Choose the letter of the
best answer. Write your
answer on your notebook
REVIEW:
Directions: Put the phrases
or statements in the correct
column.
LINEAR MODELS INTERACTIVE MODELS TRANSACTIONAL MODELS
A. Schramm Model of Communication
B. Shannon Weaver Model of Communication
C. a two-way communication process where feedback is given
after a message is sent.
D. shows circular process between the sender and receiver.
E. barriers affect the smooth flow of communication
F. a one-way communication process.
G. having a job interview
H. reciting a poem in front of the class
I. presiding an important meeting
J. focusing on the message sent.
happens when the message is not clearly
understood by the receiver

a lack of communication; a failure to


exchange information
When someone is talking to you, are you:
1. Engaging with the person talking to you, looking them in the
eye, and really trying to grasp the meaning of what they are
saying?
2. Impatiently waiting for the other person to finish what they
are saying to make your point?
3. Thinking about a quick-witted reply and not really listening to
what the other person is saying?
Identify the reasons for
the communication
breakdown in each
picture.
The elements involved in communication are
important in the success or failure of this
process.

Recognizing the barriers or obstacles to


effective communication is important to avoid
communication breakdown.
PHYSICAL PSYCHOLOGICAL CULTURAL LINGUISTIC
BARRIERS BARRIERS BARRIERS BARRIERS

PHYSIOLOGICAL
BARRIERS
PHYSICAL
This refers to the disruptions
BARRIERS from the environment that can
make it difficult to convey
messages. This includes slow
signals, noise surrounding the
context of communication,
poor lighting, too-hot or too-
cold temperature, and other
tangible things that distract
PHYSICAL
BARRIERS

are the natural or environmental conditions that act as a


barrier in communication in sending the message from
sender to receiver.
Examples:
1. People talking too loudly.
2. Noise from a construction site
3. Loud sound of a karaoke
4. Blaring of jeepney horns
This refers to the attitude, emotion,
PSYCHOLOGICAL
BARRIERS
mood, knowledge, or other
mechanism that can hamper the
speaker or the receiver’s ability to
express or understand the message
clearly. Emotional noise like anger,
sadness, nervousness, asserting a
need to win an argument, and the like
can also affect the flow of
communication.
PSYCHOLOGICAL
BARRIERS

are called mental barriers. These refer to social and personal


issues of a speaker towards communicating with others.
Examples:
1. trauma
2. shyness, lack of confidence
3. depression
4. fear, stage fright
People communicating can have
LINGUISTIC difficulty understanding each other because of the
BARRIERS language they used. Two parties with different
dialects cannot communicate effectively, except if
they use a language that they both understand. In
other cases, Slang (the informal or unofficial
language of a certain group), professional jargon
(specialized vocabulary in a certain field),
connotations and denotations, assumptions, bad
expressions, or words with multiple meanings
may also cause
communication breakdown during the process.
pertain conflicts about language and word
LINGUISTIC meanings. Because words carry denotative and
BARRIERS connotative meanings, they can sometimes cause
confusion and misunderstanding. The meaning of
words and symbols also varies depending on the
culture.
Examples:
1. difference in language
2. accent and dialect
3. use of jargon and slang
4. speech defects or language impairments
This is related to the receivers
CULTURAL
BARRIERS background, perception, values, beliefs,
biases, needs and expectations. For
instance, people with different cultures
may not understand each other unless
both learn to appreciate and understand
their cultural differences. Stereotyping
may also cause communication
breakdown during the
process.
pertain to communication problems
CULTURAL encountered by people regarding their
BARRIERS
intrinsic values, beliefs, and traditions in
conflict with others. People’s culture affects
the way they communicate and relate to
others
Examples:
1. different beliefs
2. traditions, and customs
3. manners of dressing
4. speaking
PHYSIOLOGICAL
BARRIER
Explain why there is
communication
breakdown on the given
situation. (5 points)
Jay and Michelle started
talking about their plans for
Christmas Vacation when
their classmate, Moy,
interrupted them.
Communication should
include everything that
the receiver needs to
hear so he/she could
respond, react or
evaluate the message
given.
Conciseness does not
mean keeping the
message short, but making
it direct to the point.
Insignificant information
should be eliminated from
the communication.
To be effective, the
speaker should consider
relevant information about
his/her receiver. This may
include to mood,
background, race
preference etc.
Effective communication
happens when the message
is concrete and is supported
by facts, figures, and real
life examples for the
receiver to be more
connected to the message
conveyed.
Showing courtesy
means respecting the
culture, values, and

beliefs of the receiver.


It is best to use
simple and specific
word to express
ideas. Focusing on a
single objective will
confuse the audience.
Correctness in grammar
eliminates negative
impact to the audience
and increase the
credibility and
effectiveness of the
message.
Create a 5 Minute Vlog about
communication breakdown. Be
sure that the definition and
explanation why there is a
communication breakdown are
evident in the video. Send the link
of your presentation to your
teacher.
What C of communication is
applied in the following
situations?
1. The sales agent
discusses all necessary
information on how to use
the product.
2. Mary always checks her
grammar before submitting
her essay to her teacher.
3. The teacher uses simple
and specific words in giving
her instructions
4. Ann respects
religious practices and
beliefs of others.
5. John makes his research
presentation believable by
providing facts,
figures to explain the results.
6. The great professor simplified
the topic by discussing only the
important concepts.
7. The guest speaker researched
on his audience’s background and
status before preparing his
speech.
8. The teacher made use of real life
examples so learners can connect
to the lesson.
9. The subject head reiterated
that modules should include
everything
that learners need to achieve.
10. Diligent students are
praised for their accurate
and organized
outputs.
Oral Communication Ma’am MJ

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