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Employability Skills

question bank

Class- 9th
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Unit-1(Communication Skills)

objective question (1 point)

Question -1 Choose the correct option-

(A) Which one of these expressions is positive (good). A.

Working hard C. B. A rash on the forehead

Shaking the head while D. Looking beyond the speaker

listening C. Shaking the head while listening

(b) Which of the following is non-verbal communication?

A. Putting a hand on a colleague's shoulder b. Shake hands firmly d.

C. Seeing the speaker smile A. Stand in a straight posture

Putting a hand on a colleague's shoulder

(c) If you yourself are not able to understand the task given to you then which question should you ask?

Should ask.

A. This report is Is

B. When does this task need to be completed

C. Is this work important?

D. There is no need to ask any question

C. Is this work important?

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(d) When you are preparing for a presentation you should .............

A. Focus on the objectives of the presentation B.

Practise speaking in front of a friend or colleague

C. Take time to practice before presenting your slide

D. All of the above

D. All of the above

(d) An erect (straight) body posture, what does the look indicate

A. Shamaya B. fear S. Have faith in yourself. intelligence

C. Self-confidence

short answer questions (3 marks)

A. Explain clear communication with examples?

Answer - Clear communication is a way of effective communication i.e. you

Be clear about what you want to say.

B. Write the advantages of oral communication?

Answer: Following are the advantages of oral communication.

1. Verbal communication is easy and quick. 2.

You can say what you want to say and get a quick response

We can.

3. This is the simplest form of communication when you want to exchange thoughts.
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long answer questions (Points 5)

A. Write the different types of verbal communication giving examples for each type

Give it?

Answer- The different types of oral communication are as follows-

1. Verbal or spoken communication- face to face conversation. When you can see

the other person. Example: group

discussion, talking to family members at home.

2. Written communication – communication that consists of written or typed words

1. Books and

newspapers 2. News, thoughts,

documents and files (including

photos, videos , music etc.) Can be used to send a message to an individual or

a group .

B. Define visual communication and give examples of any 4 common signals used for
visual communication.

Answer: Visual communication in which only images or pictures are used to send the

message. The advantage of this type of visual communication is that you do not need any

special language to understand it.

1. Sign stating that the area is a no smoking area.

2. Graphic signal which indicates not to play the horn.

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3. Sign for flammable substances

4. Signs shown on railway tracks

(c) Write 7 factors affecting attitude in communication.

Answer: Following are the 7 factors affecting perspective in communication.

1. Clear – Be clear about what you want to say. 2. Concise

– Use short words and say only what is necessary. 3. Exact – Use
words and

sentences as accurately as possible. 4. Correct – Use correct

spelling, language and grammar. 5. Relevant – Your words

should make sense and be related to the main topic.

6. Complete

– Your message should contain all the necessary information. 7.

Polite – Be respectful, friendly and honest.

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(d) Explain 5w+1H method of asking question with example.

Answer – 5 W+1 H method of asking question

question word Use Example

Who (WHO) Who is used to describe Who is the new student in the class?

people

Where Where is used to ask about Where does she live?

a location.

WHEN When is used to ask about time When did he join the
school?

WHAT Kya is used to ask about a When did he join

the school?
thing, a thought or an
action.

WHY Why is used to find the reason. Why is she crying?

How to do it (HOW) How is used to find ways How can I help him
make friends?

(e) Define non verbal communication and describe the types of non
verbal communication?

Answer- Non-verbal communication is the message that we send without using any words.

We send signals to others. We send signals to others through gestures, body postures

and send a message.

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Types of non-verbal communication-

1. Facial expressions – Facial expressions often reflect a person's emotions.

For example when we are happy we express it by smiling. 2. Body postures-

Postures are body positions that express our confidence and emotions.

3. Gestures or Body Language – Gestures or body language are used , Body

as signs, especially hands or head, to express an idea.

essay question (Issue-7)

(a) Describe the factors influencing the forms of communication.

Answer – Factors affecting the forms of communication:-

Factor How can these factors be a hindrance?

1 language
Language can act as a barrier to communication in terms of
wrong words, use of unfamiliar language, and lack of
details.

2 Scenes Visual perception is the ability of the brain to interpret the

Experienced meaning of things that we see with our eyes.

3 Presuppositions Our memories of past experiences can help us understand

or communicate more clearly.

4 Preconceived notions Preconceived ideas, such as thinking that “no one likes

me in class,” can prevent a student from communicating

publicly in class.

5 wishes our feelings and emotions such as lack of interest or other

Lack of trust in people affects communication.
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(b) Explain the importance of communication?

Answer – Importance of communication, Your ability to communicate clearly and

exchange ideas or feelings and opinions helps in all your relationships, for

example you can advise about something or influence other people through
communication.

Communication skills required : -

1. Inform – you need to give facts or information to someone

For
example, talking to a friend about a table during an exam

2. Influence – You may need to influence or change someone in an indirect

but usually significant way.

3. Expressing emotions – To express your feelings

Talking about them in a healthy way.
For example, sharing your excitement about doing well in an exam.
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Unit – 2
(Self Management Skills)

objective question 1 point

choose the right option

(1) Which of the following is a quality of a self-confident person?

(a) Patient (c) Commitment (b) Compassion (d) Passion

Answer - (c) Commitment

(2) Scaring and preparation are important because they help us to appear..........

(a) Beautiful (b) uncleanliness (c) Didda (d) All of the above

Answer - (a) Beautiful

(3) Which of the following is not a self-management skill?

(a) Solving the problem (c) (b) Bargaining

Convincing oneself (d) to be self-confident

Answer: (b) Negotiating

(4) PREPARATION GROOMING is a term which is associated with-

(a) Time management (b) Solving the problem

(c) Neat and clean appearance (d) Self-management

Answer: (c) Neat and clean appearance

(5) What steps should be taken to increase self-confidence?

(a)- Set goals in life (b)- Appreciate yourself for all your achievements

(c)- Always think positive (d) - talk to people who are unwell

Answer (c) – Always think positive

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short answer questions 3 points

1. What are self management skills?

Answer - Self-management, also called self-control or self-regulation, is the ability to effectively regulate your
feelings, thoughts, and behavior in different situations. It includes motivating yourself and working toward
personal and academic goals. Students with strong self-management skills are able to effectively perform

a variety of activities , including managing their time, concentrating on tasks, helping others in school
and at home, and performing well in academics . This helps in future studies, work, and life.

2. Write a short note on the factors affecting self-management? Answer-

The factors affecting self-management are as follows:
1- Self-awareness 2-
Self-control 3 –
Self-confidence 4 –
Problem solving 5 – Self-motivation
6 – Cleanliness
and preparedness 7 – Positive
thinking 8 – Team work 9
– Time management 10 – Goal
setting

3. Describe the importance of self-

management? Ans-
Importance of self-management
1- Developing good habits 2-
Overcoming bad habits 3-
Reaching your goals 4- Overcoming challenges and difficulties.

4. Write the difference between strength

and weakness? Answer- Strength is when we are able to do something, are competent
or can do most of the things. Weakness is when we are not able to do things physically,
mentally or socially, are unable to do things.

5. What is strength? Answer:

Strength is what we do well and can do it well
Example- I can speak many languages.

6. What is a weakness?
Answer- Weaknesses are also known as improvement areas which we don't do well.
Example- I don't understand computers.
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7. What is called ability or capacity?

Answer- Ability is an acquired or natural ability which enables a person to do a particular
task or perform a task with special efficiency.

8. List the qualities of self-confident people ?

Answer: Qualities of self-confident
people – 1- Self-
confidence 2- Hard
work 3- Positive attitude
4- Commitment

9. What are the factors affecting self-confidence? Answer - The

factors affecting self-confidence are as follows: 1- Always learn to accept
challenges and move forward. As soon as you learn something new,
When you start doing this, you will start feeling self-
confidence. 2- Do not delay in taking decisions.

10. Give examples of your interests? 1- I enjoy working

Answer- with groups of people 2– I love making new friends 3- I enjoy
drawing 4- I enjoy listening to stories

11. List any five self-management skills? Ans- 1- Self-

awareness - Self-awareness is the ability to understand yourself as a person
1. Knowing your values, likes, dislikes, strengths and
weaknesses. 2. Self-Control - Self-control is the ability to control your behavior,
discipline. 3. Self-
Confidence - Self-confidence is the belief in yourself that you can do any task that is
given to you and not being afraid to take risks. 4. Problem Solving - Problem solving
is understanding a problem and finding a solution by using step by step methods. 5.
Self-Motivation - Self-motivation is doing something on your own
without any external inspiration.

12. What is interest? Explain.

Answer: Interests are those things which we enjoy doing. They are called interest.
1- Activities you like to do at school and in your free time
is that which
gives you joy.
2- You are curious about doing such activities or doing something which no one will
tell you to do.

3- Activity that you want to learn or do in the future.

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13. List examples of your own strengths and weaknesses. Answer-

The following is a list of your own strengths and weaknesses-
Strength -

1- I can make a model. 2-

I can get good marks in studies. 3- I
am good at writing.
Weaknesses
– 1- I cannot make a model. 2-
I am weak in studies. 3-
My writing is not good.
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Unit – 3
(Information and Communication Technology Skills)

Objective type questions (1 mark)

Question- 1 Choose the correct option-

(a) What is the full form of GPS?

A. Global Provisioning Institute B. Global Payment System

S. Global Program Ltd. The. Global Planning Forum

Answer – A. global positioning system

(b) Which of the following key is used to paste a file?

A. ctrl + c B. Ctrl + p

s. ctrl + v D. Ctrl + x

Answer : C. ctrl + v

(c) Which of the following is a web browser?

A. Internet B. Chrome

S. Buildings D. None of the above

Answer- B. chrome

(d) Which of the following operation keys is used to copy a file?

A. ctrl + c B. Ctrl + p
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ctrl + x D. Ctrl + v

Answer A. Ctrl + c

(e) What is the Internet?

A. Phone connection

B. Computer network in an office

C. Collection of computer

networks D. None of these

Answer: collection of computer networks

short answer questions 3 points

(a) List the main parts of a CPU?

Answer – CPU has three main parts –

1. Control Unit- It receives input from the user and controls various parts to perform
the desired action. 2. Processing Unit- All dynamic

and logical calculations take place in the processing unit.

Is.

3. Memory Unit – It acts as a storage room where data is stored for long term (ROM)
as well as temporary (RAM).

(b) Write the difference between RAM and ROM?

Answer -

RAM Rome

1. Information is stored temporarily. Information is stored permanently.

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2. Information can be easily The information cannot be easily

modified. modified.

3. When the computer is turned off, When the computer is turned off, the

the information disappears. information is stored.

long answer questions (Points 5)

(a) Write 4 differences between smartphone and tablet?

Answer-

smart phone TABLE

Main Uses 1. As a phone but with some A wireless portable

additional features like personal computer

camera, calendar, map etc. with a full screen interface
making it more
useful than the Norbook.

of the screen The size of the screen

2. The screen size is small.
size is big.

Barry Life 3. You need to charge your usually a long

phone more often. Battery is life.

Storage 4. Comes with different storage usually have greater

capacities but phones storage capacity,

with higher storage are expensive.
That means it can store
more photos, videos
and apps.
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(b) Describe the function of any punch key of the note-board?

Answer – 1. Function Key – The keys at level F1 to F12 are called function keys. Their functions

may vary according to different programs.

2. Window key - On pressing this key the cursor opens the

page. 3. Return key - The return key is used to bring the cursor to the beginning of a new line.

4. Punctuation keys – Punctuation keys such as colon (:), question mark (?), single quotations

(' ') etc.

5. Command Key – Keys such as Insert, Delete, Backspace etc. When the Insert key is turned on,

it helps in typing characters on the right side of the cursor.

(c) Write a short note on the uses of Internet?

Answer – Common uses of Internet are as follows-

1. Search for information – You can search for any information about anyone.
has been uploaded on the web.

2. Entertainment – You can listen to music, play games , watch movies etc.

3. Online Booking – You can book movie tickets, bus/train/plane, hotels etc online.

4. Online Banking- You can do banking related work through Mobile Banking, RGS, NEFT. 5.

Social Networking- You can share your

interests, experiences, and more with your family and friends in the world.

You can share knowledge. For example Facebook, Twitter etc.

(d) Write the advantages of e-mail?

Answer- Following are the benefits of e-mail –

1. With Archiman, email can be sent to multiple people simultaneously.

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2. They work very fast, because they can reach anyone in the
world instantly. 3.
They are free. Most of the services are free of charge. 4. They
are environment friendly because no paper is used in them.
goes .

(e) Write a short note on World Wide Web (www) ?

Answer- World Wide Web (www) or simply Web is a huge collection of

information. It is a huge network of linked hypertext files deposited on
computers around the world which can provide a computer user with
information on a variety of topics thus it acts as a platform through which
users can access or share information.

essay question (Points 7)

(a) Write the basic features of a mobile device?

Answer- The basic features of a mobile device are as follows-

1. Bluetooth – This is a short distance wireless technology. The distance from you
should be within 30 feet. 2.

Clock – Every mobile device has a clock. Which is called Bluetooth in your country.
It can be set as per time.
3. Camera- Camera is used to capture pictures and videos in
smartphones and tablets. 4.
Global Navigation System- It is a navigation system which helps
you to find directions and maps to a specific place.

5. Touch Screen – The entire display of the mobile device is the screen
which helps you to type anything on the mobile.
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(b) Describe common peripheral devices?

Answer- Common peripheral devices are as follows.

1. Keyboard – It is used to provide input on the computer.

Is.
2. Mouse - We use it to move to different parts of the screen on
the computer.
3. Microphone - It is used to record voice and communicate on
the computer. 4.
Monitor - It displays all the output that the CPU produces after the
input.
5. Printer – It helps in printing the output on paper.
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Unit – 4

(Ingenuity Skills)

Objective Questions (1 point)

Choose the correct

option- (1) Business is a …….. activity

1) Social

2) applicant

3) Dangerous

4) Selling

Answer – 1) Social

(2) What is the purpose of entrepreneurship?

1) Earning profit

2) Innovatively solve customer needs.

3) Both of the above

4) None of these

Answer – 3) Both of the above

(3)-What is the quality of entrepreneurship?

1) Lazy

2) Impatience

3) Creative and innovative

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4) None of these

Answer – 3) Creative and innovative

short answer questions 3 points

Question 1- What is entrepreneurship?

Answer- To satisfy the customer need and earn entrepreneurial profits

The process of starting and running a business plan using innovation.

Question 2- Make a list of successful entrepreneurs?

Answer- Successful entrepreneurs are not about quality,

1. Hardworking man

2. Patience

3. Positivity

4. Confidence

5. Creative and innovative

6. Ability to take risks

Q.3 What is trading business?

Answer- These businesses buy and sell a product, they buy the product from the factory

They carry the goods to warehouses and then finally to consumers. Examples of these businesses

include wholesalers, distributors, and retail stores. Long Answer Questions

(Points 5)

Question 1- What are the types of business activities?

Answer: There are three types of business activities

1) Product Business
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2) Service Business

3) Hybrid Business

Product Business- The business in which the buyer and the seller exchange goods that

can be seen and touched is called product business. Service Business- The business

in which the seller helps the buyer to complete a task is called service business. Hybrid

Business- A business where the business is

doing both selling products and selling services is called hybrid business.

Question 2- What are the benefits of entrepreneurship?

Answer- Benefits of entrepreneurship-

1. Do what you are interested in – Entrepreneurship allows you to start and do something

you love using your hobbies and skills.

2. Work for yourself- As an entrepreneur, you can work for yourself, not for someone else,

you can decide the type of work. 3. Earn profit for yourself- As an

entrepreneur you can decide how much money you want to earn and how you want to earn it?

4. More risk more profit – There are many advantages in entrepreneurship, it allows you to

decide how much risk you want to take, bigger the risk bigger the profit
Benefits.

Question 3 - Write the types of product based business?

Answer - There are two types of product based business

1. Booming business

2. Business trade

Manufacturing Businesses - These are businesses that make products and sell them.

The products are usually made in a factory.

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Trading Businesses - - These businesses buy and sell a product, they move the product from the factory to the

warehouse and then to the end consumers. Examples of these businesses include wholesalers, distributors, and

retail stores.

Question 4- What is the importance of entrepreneurship?

Answer- The importance of entrepreneurship is

1. Entrepreneurs are the pioneers in bringing new technologies and systems that ultimately bring about

transformation in the society.

2. These changes are associated with better lifestyle, liberal thinking, better morale and higher economic choices.

3. In this way, an

entrepreneur gradually brings about social changes which influence national and global changes.

Question 5 - Explain the role of entrepreneurship in the country and society? Answer- Role of

Entrepreneurship- Economic

Development- As entrepreneurs create value by providing better and best products and services to customers, as

entrepreneurs grow their business, the economy grows, and entrepreneurs create business opportunities,

economic development takes place. Social Development- The business started by an entrepreneur is usually a very

small

business, in the beginning if it becomes successful the entrepreneur spends money as business expenses it needs

to work more and hence more employment is created, this way social development takes place. Improvement in

standard of living – As the entrepreneurs sell the products like mobile, tractors and other services, it helps people to

live a more comfortable life hence the standard of living is improved.

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Question 6 - Write the characteristics of entrepreneurship?

Answer : The specialty of entrepreneurship

1. Ability to take risks.

2. Believe in hard work and discipline. 3. Adaptable

and flexible to achieve the goal of improving quality and customer satisfaction

4. Knowledge of products and services and their need or demand in the market

5. Financial literacy and money management skills.

6. Effective planning and execution.

Q.7 - Write the steps to start a business? Ans- Steps

to start a business- 1 The first step to start is to

come up with a business idea. A business idea can be based on a) something you are
interested in doing b) a need you see in the market

2. Once you have an idea you can start with small scale with some money which will help you to buy

basic materials. 3. Once you start selling you will get to know what your

customer likes and wants. And you will also find out what your customer does not like during this

phase.

4. You can use your knowledge about what your customers like and don't like to improve your product.
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unit 5
Harat Skills
objective question 1 point

choose the right option

1. What is meant by conservation of energy? (Select all options that apply)-

(a) saving energy (b) producing energy

(c) Using energy efficiently (d) Changing sources of energy Answer: (a) Saving energy, (c) Using

energy efficiently

2. Which of the following is a non-renewable resource? (Select all that apply-

Answer: ( a) (b) Diesel (c) Sun (d) Water

Coal, (b) Diesel

3. Which of the following is an example of a renewable resource?

Answer : (a) (b) Solar energy (c) CNG (d) Perovalium

Coal Answer: (b) Solar energy

4. What are some environmental changes caused by modern methods of agriculture?

(a) Chemical pollution due to fertilizers (b) Improvement in environment (c) Less air pollution due to crops

(d) Reduction in forest areas Answer- (a) Chemical pollution due to fertilizers

5. How can we protect our health and environment? (Choose all the correct options)

(a) By growing organic crops (b) Use natural fertilizers (d) Use more air

(c) Management of waste water conditioning

Answer - (a) By growing organic crops

6. Firewood and charcoal for heating and melting steel in a steel factory

burnt? What is its likely impact on the environment? (Choose all the correct options)

(a) Increase in global temperature (b) Decrease in global temperature

(c) Increase in air pollution (d) Reduction in air pollution

Answer - (c) Increase in air pollution

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short answer questions 3 points

(1) What are green skills?

Answer- Green skills are the skills that are related to climate change and environmental regulations and related issues.

The processes, services and products needed to adapt to needs , embody values and create sustainable and resource-efficient

societies are supported by the necessary knowledge and skills.

(2) What are Green Jobs?

Answer - A 'Green Job' is employment in any industry that contributes to maintaining or restoring environmental quality in that region
and supports sustainable development. It includes jobs that help protect ecosystems and biodiversity and reduce energy, material

and water use through high-efficiency policies. Green Jobs can be in any sector, such as agriculture, manufacturing, research and

development etc. They help transform a high-carbon economy into a low-carbon economy by promoting environmentally friendly

technologies.

You can make the necessary changes.

(3) What are the main categories of natural resources?

Answer - The main categories of natural resources are as follows

(a) Unlimited resources – Those resources which cannot be exhausted by human use are called unlimited resources.

These include energy sources like solar radiation, wind energy, hydroelectricity and tidal electricity etc.

It is included.

(b) Limited Resources : Some resources are such that they are available in limited quantity and require continuous use.

As a result, it is going to get exhausted. Like the coal reserves on earth are limited and if we keep using it
excessively, then one day there will not be any coal available for our use.

(c) Renewable resources – Renewable resources are those that are continuously available (such as water) or can be

replaced or recovered at will, such as vegetation.

(d) Non-renewable resources – Non-renewable resources are those resources which cannot be easily replaced after
being used, such as fossil fuels.

(4) What is pollution and explain types of pollution?

Answer - Pollution means "to spoil" or "to pollute". Pollution is caused by pollutants, which are solid, liquid or gaseous in nature.

Pollution is the effect of undesirable changes in our environment which has a harmful effect on plants, animals and humans.

Land Pollution – Damage to the soil due to harmful substances is known as land pollution.

Water Pollution - Addition of harmful substances and disease causing bacteria and other microorganisms into rivers, lakes

And go into the oceans causing water pollution. Air Pollution

- Addition of harmful gases and particles in the air increases air pollution.

(5) Explain what is soil conservation?

Answer - Conservation of soil means controlling the quality of soil and increasing the fertility of the soil.

Adopt different methods for improvement. Soil conservation can be useful for:
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1. Maintenance of soil fertility - by applying manure and fertilizers regularly and also by watering crops.
Youthfulness can be maintained by making changes.
2. Control on grazing – Grazing should be allowed only in fertile areas.
3. Reforestation – Planting of trees and plants reduces soil erosion.

(6) Explain water conservation?

Answer - Conservation and management of water is an essential condition for the survival of humans, plants and animals. For
this, the following methods can be adopted-

1. Growing vegetation in catchment areas, which retains water in the soil and percolates down to deeper layers
to go and drink water
2. Construction of dams and

reservoirs to regulate the supply of water to farms, as well as

Enabling hydroelectric power generation
3. Sewage should be treated and only clean water should be released into the rivers. 4. Judicious use

of water in our day to day life.

(7) What is sustainable development?

Answer - Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their needs.

Sustainable development is a concept that emerged in 1987 with the publication of the first World Bank Report, which

warned of the negative environmental consequences of economic development and globalization.

(8) Explain conservation of energy?

Answer - We use many non-renewable resources to fulfill our needs. Since resources are limited, we should conserve
our needs as much as possible. Conservation of resources or energy means saving them and using them efficiently.

Ways to conserve energy

- • Switch off lights, fans, TVs and other electrical appliances when not in use .
• Use rubber and energy efficient bulbs as they save electricity compared to incandescent bulbs. • Keep bulbs and
bulbs clean. • Remove dust from bulbs and
rubber lights to improve battery life by 10 to 20 percent.
• Use a pressure cooker to save energy required for cooking. • Keep the vessel covered with
a lid while cooking. This helps in cooking food faster and saves energy.