Consunmehotet'o Bill 2o4 wak imodutedin.
lok Sahha by ministexs q Consumed attaixs,ood.
&publc distibuhm my Ramm Vilas Paswann Tuly
[Link] Biu SeplacesConsumes Protechin At 36b.
Applicable im ohle 9nd 9t is applicahle to al type
busines eA whether mamulactueA Or trades ox
LSupplyine aoots oY pioviding sehwicea indudinp e-aMME)U
#Meaming Dehnibàn Consumen las pe cAiSuMeL
Botecbidn At 2019)
AcoMsumes is d4ined as pehsn who huys amy goad
beenn paid ox mmiaed to 2ay, ox pasty padopaty
Lorcised o7 imde, amy scheme a deqerhed paymeMt.
9t also imdudes the pesn whes siAp qacel oY
emeiiahy 4 Aehwices with approval sy the Buyeh
* Any peson who obtaums go0ds &awail serwices koy
Hesale or comnerv'al pupose as not
treatedas onumeh,
Conyume Prote ion At, came umto koYce mTuly 1, 19 8 7
JCONSUMER RIaHIS
I H S
ORight to Right to Right to cE Right to
Seek
Redress al.
Sngommaion. be Heatd. ) Right Safety.
() Right to lonsumeA
to choice . Educasin.
AMbomahion Right to be
about the Produrn (ompanies proteted
ORiGht to get quabty, pxíu, must not must have 9t is the apauirst
cmpemsahon stamdad, force the complaint ight makehy
a9ainst wmair puty and stme cells b lorsune goods
bade prochses ox Aambty a to buy a attend to acqu¯re &sevvies
txploitahin. goods &
b sevvies. partiudas the Knowiede hazavdou
"Repair brand Conplaint kills bo to use
Replace anly. cestemes. be insomed 8&
Reund to Customer. the
Rrcpey
#MaHks Sndicating duality in Diffexent Braduets -
ISI maHk ! 9ndicmstamdard1 9nstituh on mak (195o
)
25 8024 ’ categovy No.
t nconswmer durable
oducts, elecheve itemy
(m/L -789480 ucerme No.
t AhMARK On agicultural commodbe
amd ivestok produet. (1 937)
9mplememted in 1986.
Gold amd
* B15 mank (Hàllmak ) : On
metal.
Biwerjewoley.
erfying the purity
* An Extra Ede :
hold Jewelley
22k916 18k585 14k75o
Bunta! cf Anc'an Standanih
wooLMARK : 9t signrifies do0%. puHe wol.
*Eco MARK : For emuircNmemt friendly produes.
orstMER KesPSEETLTHES
O Csmeh muust exeruse his Rig hts :
Rights ww be usefw mly whn coNsemer exesuse
these ighls.
Conswmer should not bin dly beieue n
the uOrd of seur.
(3 t filing CompBaints tor Redres5aJ %
hemuine 6íewames :
Cmsumer ust ile complaint ewen for smal loss.
(onswmel houd not exQggehate oss oY deget go od
9t Conswnel ut be Qua'ty- lonsius ?
whle purchahing 900ds gr sewices, cOnsUme must
look to &u ality Marksl
(9) Do not caried Away by Adwehisement
The consWmes est conmpane achual use 4,
Produt with the wse shown um adwersement.
6 * 9nsist cn Cash meno :
Cash memo is the eidence or pYOof that
censummee has paid to goods oY seuices
O * om Cosumea 8oiehies which cold elay an
ative part in educating c¡nsumes &Baeguarding
their am teret.
8 * Re%pet emuisNmenl.
9* Disourege Blae rmarteing.
* Be oaNe variety goods &swiceA awailabe
un naket,
#hedsessal Hoenies umden. Censumes
rotectien At
ht 2019 &thein JukISDICTLOAN
(anea n which lega power cam be wsed)
) DIS TRICT COMmISSION :
Consists q Puesident &othex membesu.
(0ne mst be wonan)
’ PHesjdemt can be Rehred or workine Judee
Distrt lourt. o
’'Appointed by STATE GoveRN MENT.
Cemplants kor goods & seruices worth
’ Ary peesn who is not shsied by order
Dis trit forum Cam APPEAL agonst
Such order to STATE COMn|sSION
within H5 daB.
STATE COMmISS ION
’ Consists oh presidemt not les than (4) members
lone ust be wem m)
’Peidesnt wovking Rehved Tudye Hig hCoust.'
Ly ’ Appointed by STAfe aovERNmeNT.
’ (omplaumts : i Crore to Lo rore,
-’ Unschs ied perscn cesh APPEAL apnyt ode
t NAToNAL O mmISSION withun 30 day.
t 9ritoly, wel FILe) ous case in the commissíy
amd we a e not Sothis fhiedJ with the judgmnt
them we wiu lAPPEAL un u¡her levelcmmssin.
NATIONAL commIs5 ION
’ Conyists esidermt amd atleast (4)membss
Cone nusi be womam)
’ Presidemt : working/ teh red judge q Supreme Court
’ APpointed by the Cem hal hovemmemt.
(afles coys ult ahdn with Chies Juhe y9ndia)
’ Co7nplaimts : moye than 10 CYOYe.
’ Wn sah'shed peson cam APPEAL' agaimst the
order to SUPREME coURT within 30 das.
* Bupreme Court
appeim 3 das
Case le im ’ *Natina Conmmissi
appec m30 days
Case File in t state 1y to 10 Core
Comissin
appea um 45 days
Distrit <1 Cr.
Com mission
