Hitachi Performance Analytics & Administrator As-Built

Hitachi Ops Center As-Built

NICSI

19 Sep 2022
By: Global Delivery Organization
Hitachi Vantara
Release 1.0

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Copyright and Acknowledgements:

Copyright © 2022 Hitachi Vantara Corporation. All rights reserved. The material in this manual is restricted for
use within Hitachi Vantara, within client organizations on those aspects of their projects for which Hitachi
Vantara is contracted to provide support using the Services Methodologies, and within subcontractor
organizations on those aspects of their work under contract to Hitachi Vantara using the Methodologies. Copies
may be made, in whole or in part, to support the restricted usage of this material as described above and in
accordance with contractual requirements, provided that this copyright notice is included in its entirety. This
material may also be distributed by Hitachi Vantara to clients, prospective clients, and other contractors for the
purpose of review and evaluation only. Such materials shall be promptly returned unless otherwise agreed to in
writing by the parties. All other uses of this material are expressly forbidden without prior written consent.

Disclaimer:

The information contained in this publication is subject to change without notice. Hitachi Vantara makes no
warranty of any kind with regard to this document, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hitachi Vantara shall not be liable for errors contained
herein or for incidental or consequential damages in connection with the furnishing, performance, or use of
this document.

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Document Control Information

GENERAL

Project Information
Project Name Storage Starter Pack (Ops Center)
Customer NICSI

Document Information
Author Rama Krishna Pavan Sai A
Creation Date 19 Sep 2022
Date Last Updated 19 Sep 2022
Release Number 1.0

REVISION HISTORY

Version Date Author Change Reference

1.0 19.09.2022 Rama Krishna Pavan Sai A Initial document creation

Table of Content
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s
Copyright and Acknowledgements:..........................................................................................................2
Disclaimer:................................................................................................................................................................ 2
Ops Center Introduction....................................................................................................................................................5
Architecture...................................................................................................................................................................... 6
Ops Center Access............................................................................................................................................................. 6
Common Login Screen:.................................................................................................................................................6
Ops Center Product Launcher:......................................................................................................................................6
Ops Center Administrator Introduction.............................................................................................................................7
Ops Center Administrator Architecture.............................................................................................................................8
Ops Center Administrator Server......................................................................................................................................8
Ops Center Administrator Access......................................................................................................................................9
Ops Center Administrator Login:...................................................................................................................................9
Ops Center Analyser Introduction.....................................................................................................................................9
Ops Center Analyser and Detailed View Probe Architecture...........................................................................................10
Probe Location: 141 DC...................................................................................................................................................11
Probe Location: Teraco Rondebosch Cape Town DC......................................................................................................12
Probe Location: Teraco Isando Johannesburg DC..........................................................................................................12
Ops Center Analyser, Detailed View and Probe Server....................................................................................................13
Ops Center Analyser Probe Deployed.............................................................................................................................15
Hitachi Enterprise Storage Subsystem........................................................................................................................15
Ops Center Detailed View Server Sizing Information.......................................................................................................16
Ops Center Analyser User Resource Threshold Profiles Configured................................................................................16
Ops Center Analyser System Resource Threshold Profile Configured.............................................................................16
Ops Center Analyser User Resource Threshold Profile Template with Possible Monitored Settings...............................17
Hitachi Enterprise Array User Resource Threshold profile..........................................................................................17
Hitachi Hardware and Software Acronyms.................................................................................................................18
Hitachi Detailed View RAID Metrics That Can Be Monitored......................................................................................22
Appendix A...................................................................................................................................................................... 24

Hitachi Ops Center As-Built

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Ops Center Introduction

The Hitachi Ops Center management suite enables optimization of your data center operations through
integrated configuration, analytics, automation, and copy data management. These features enable
administration, automation, optimization, and protect your Hitachi storage infrastructure.

Hitachi Ops Center is a system consisting of multiple products. The following provides an overview of the
Hitachi Ops Center product components and an overview of the system configuration.

A Hitachi Ops Center system consists of the following software products:

 Hitachi Ops Center Common Services

Hitachi Ops Center Common Services provides infrastructure functions common to Hitachi Ops Center
that enable you to launch products, manage users, and enable single sign-on (SSO).

 Hitachi Ops Center Automator

Hitachi Ops Center Automator provides the tools to automate and simplify end-to end processes, such as
storage provisioning, for storage and data center administrators. The building blocks of the product are
pre-packaged automation templates known as service templates.

 Hitachi Ops Center Analyzer

Hitachi Ops Center Analyzer provides a comprehensive application service-level and storage performance
management solution that enables you to quickly identify and isolate performance problems, determine
the root cause, and provide solutions.

Hitachi Ops Center Analyzer collects the data to analyse from the Hitachi Ops Center Analyzer detail view,
which processes performance and configuration data received from probes that connect to monitoring
targets.

 Hitachi Ops Center Analyzer viewpoint

Hitachi Ops Center Analyzer viewpoint consolidates information from multiple instances of Hitachi Ops
Center Analyzer and provides functions for monitoring a system that spans multiple data centers.

 Hitachi Ops Center Administrator

Hitachi Ops Center Administrator is a unified software management tool that reduces the complexity of
managing storage systems by simplifying the setup, management, and maintenance of storage resources.

 Hitachi Data Instance Director

Hitachi Data Instance Director provides a modern, holistic approach to data protection, recovery, and
retention.

 Hitachi Ops Center API Configuration Manager

Hitachi Ops Center API Configuration Manager provides APIs for obtaining information from and
performing operations on storage systems.

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Architecture

Ops Center Access

Common Login Screen:

Ops Center Product Launcher:

url: https://bbsmvhitopsc01/portal

https://10.194.33.134/portal

Ops Center Administrator Introduction

Hitachi Ops Center Administrator is an infrastructure management solution that unifies storage
management solutions such as storage provisioning, data protection, and storage management; simplifies

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the management of large-scale data centers by providing smarter software services; and is extensible to
provide better Programmability and better control.

Hitachi Ops Center Administrator is a unified software management tool that reduces the complexity of
managing storage systems by simplifying the setup, management, and maintenance of storage resources.

Ops Center Administrator reduces infrastructure management complexities and enables a new simplified
approach to managing storage infrastructures. It provides intuitive graphical user interfaces and
recommended configuration practices to streamline system configurations and storage management
operations. You can leverage Ops Center Administrator to easily provision new storage capacity for
business applications without requiring in-depth knowledge of the underlying infrastructure resource
details. It provides centralized management while reducing the number of steps to configure, optimize,
and deploy new infrastructure resources.

Some of the key Ops Center Administrator capabilities include:

 Simplified user experience for managing infrastructure resources. Visual aids enable easy viewing and
interpretation of key management information, such as used and available capacity, and guide
features to help quickly determine appropriate next steps for a given management task.
 Recommended system configurations to speed initial storage system setup and accelerate new
infrastructure resource deployments.
 Integrated configuration workflows with Hitachi recommended practices to streamline storage
provisioning and data protection tasks.
 Common, centralized management for supported storage systems.
 A REST-based API to provide full management programmability and control in addition to unified file-
based management support.
 Ops Center Administrator enables automated SAN zoning during volume attach and detach.
 Optional auto-zoning eliminates the need for repetitive zoning tasks to be performed on the switch.

Ops Center Administrator Architecture

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Ops Center Administrator Server

Ops Center Administrator Server Details

Server Name bbsmvhitopsc01
Server IP Address 10.194.33.134
Administrator Version 10.8.1
Administrator Deployment Method Ops Center (OVA)
Disk Space 900GB
Web Address https://bbsmvhitopsc01:20961
VAM Login https://bbsmvhitopsc01:20961/vam
Default Ops Center sysadmin/sysadmin (For VAM)
Administrator GUI accounts/password sysadmin/sysadmin (Default password)
CLI Login root/<user-set-password>
Additional GUI Accounts created NA
SVP user for storage addition stgadmin/<user-set-password>

Ops Center Administrator Access

Ops Center Administrator Login:

Login to Ops Center Administrator via URL
https://bbsmvhitopsc01:20961

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Hitachi Ops Center Analyzer As Built

Ops Center Analyser Introduction

With Hitachi Ops Center Analyzer, you can define and monitor storage service-level objectives (SLOs)for
resource performance. You can identify and analyse historical performance trends to optimize storage
system performance and plan for capacity growth.
Using Ops Center Analyzer, you register resources (storage systems, hosts, servers, and volumes) and set
service-level thresholds. You are alerted to threshold violations and possible performance problems
(bottlenecks). Using analytics tools, you find which resource has a problem and analyse its cause to help
solve the problem.
The system administrator uses Ops Center Analyzer to manage and monitor the IT infrastructure based on
SLOs, which match the service-implementation guidelines that are negotiated under a service-level
agreement (SLA) with consumers.
Ops Center Analyzer monitors the health of the IT infrastructure using performance indicators and
generates alerts when SLOs are at risk.
Having data center expertise, the service administrator uses Ops Center Analyzer to assign resources, such
as VMs and storage capacity from registered storage systems to consumer applications. This manages
critical SLO violations and ensures that service performance meets the SLAs.
The different components of Ops Center Analyzer are summarized in the following table and this document
will review the install process for both components

Component Description
The Ops Center Analyzer server connects to the Ops Center detailed view SERVER
Ops Center Analyzer database server via REST API and creates charts and report based on settings created
Server in the Ops Center Analyzer server regarding SLO requirements or thresholds to
monitor.

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The Ops Center Detailed view Server processes the data that it receives from the
Ops Center Detailed View
Analytics Probe server. It consolidates this data to be used by the Ops Center Analyzer
Server
server or by running Ops Center Detailed View based reports.

Probe server collects performance and configuration data from different types of
Probe Server
targets.

Table 1: Ops Center Analyzer Components

Ops Center Analyser and Detailed View Probe Architecture

The Ops Center Analyzer product is broken into three components which are Ops Center Analyzer server,
the Ops Center Detailed viewr and Analytics Probe server as mentioned in the above table. The figure
below depicts the typical Ops Center Analyzer architecture that will be deployed.

For the deployment of Hitachi Ops Center Analyzer, 1 Ops Center Analyzer server combined with Ops
Center Detailed view DB/GUI server was installed and 1 OPS CENTER DETAILED VIEW SERVER/RAID agent
servers were deployed.

Ops Center Detailed View Probes configured is:

Probe Location: Bhubaneswar

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Probe Location: LNDC

Ops Center Analyser, Detailed View and Probe Server

The Ops Center Analyzer server runs on Microsoft Windows, as a separate LINUX server or on a combined
server with Ops Center Detailed view GUI and Database. The OVA version is combined with the Ops Center
Detailed view GUI and Database. The Ops Center Analyzer server uses predefined or custom based
reporting on System Resources, User Resources and assigns those to Consumers which can be customized
to reflect a customer, department, or application. The Ops Center Analyzer server will gather data from the

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Ops Center Detailed view server and create charts and reports based on the data gathered and the
thresholds configured in the Ops Center Analyzer management server.

Ops Center Analyzer Server

Server Name bbsmvhitopsc01
Server IP Address 10.194.33.134
Ops Center Analyzer Version 10.8.1
Ops Center Analyzer Deployment Method Ops Center (OVA)
Disk Space Default
Web Address https://bbsmvhitopsc01:22016/Analytics/login.htm
Created admin account admin/ <password customer assigned>
root/<password customer assigned>
Default CLI Accounts
Default Ops Center Analyzer GUI sysadmin/sysadmin (Default Ops Center password)
accounts/password Additional local user accounts are created as per customer
request
Additional GUI Accounts created for RAID agent Probe_analyzer/<password customer assigned>

The Ops Center Detailed View Server is the server that processes the data that it receives from the probe/collector
server. It consolidates and correlates this data to create the built-in and interactive reports.

Ops Center Analyzer Detailed View Server

Server Name bbsmvhitopsc01
Server IP Address 10.194.33.134
Ops Center Detailed View Version 10.8.1
Ops Center Detailed View Deployment
Ops Center (OVA)
Method
Disk Space Default
Web Address https://bbsmvhitopsc01:8443
Created GUI admin account admin/<password customer assigned>
root/<password customer assigned>
Default CLI accounts
SFTP User: meghadata/ meghadata123
analyzer/ <password customer assigned>
Additional GUI Account
Used for Analyzer to Detailed View server integration

Table 3: Ops Center Detail View Server Details

The Ops Center Detailed View probe server collects performance and configuration data from various targets and
transmits to the Ops Center Detailed view server. Those targets can be the following:

 HITACHI VANTARA Enterprise arrays (USP-V, VSP, HUS-VM, G1000, G1500, Fx00, F1X00 Gx00,
Ex000, VSP5X00) - [installed / not applicable]
 HITACHI VANTARA Modular arrays (AMS 2x00 and HUS 1x0) - [installed / not applicable]
 Brocade FC Switches - [installed / not applicable]

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 Cisco FC Switches - [installed / not applicable]

 Windows Hosts - [installed / not applicable]
 VMware ESX servers / VMware vCenter Server - [installed / not applicable]
 HNAS - [installed / not applicable]
 HCP - [installed / not applicable]
 Linux - [installed / not applicable]
 Third party devices (List each one for installed)
Bhubaneswar: Ops Center Analyzer Probe Server Details
Server Name bbsmvhitprobe01
Server IP Address 10.194.33.135
Ops Center Detailed View Probe Version 10.8.1
Ops Center Detailed View Probe Deployment Method Ops Center Detailed View Probe OVA
Web Address https://10.194.33.135:8443
Created GUI admin account admin/<password customer assigned>
Default CLI Accounts root/<password customer assigned>
SVP user for Raid agent addition probe_analyzer/<password customer assigned>

Table 4: Ops Center Detail View Probe Server Details

LNDC: Ops Center Analyzer Probe Server Details

Server Name LNDCHITPROBE01
Server IP Address 10.24.253.60
Ops Center Detailed View Probe Version 10.8.1
Ops Center Detailed View Probe Deployment Method Ops Center Detailed View Probe OVA
Web Address https://10.24.253.60:8443
Created GUI admin account admin/<password customer assigned>
Default CLI Accounts root/<password customer assigned>
SVP user for Raid agent addition ops_analyzer/<password customer assigned>

Ops Center Analyser Probe Deployed

This section will review the configuration for the probes that were deployed in the HPA deployment.

Hitachi Enterprise Storage Subsystem

The Hitachi Vantara enterprise arrays were deployed/configured during the Ops Center installation.

Ops Center Ops RAID Agent IP

Serial Ops
Storage Administrator Center Address RAID Agent
Array Site Numb Center
Model Server IP Adminis (Probe Server Instance
er Version
Address trator IP or existing

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Account Tuning
(Optional) Informa Manager
tion Agent)
41852 sysadmi
G700 Bhubaneswar G700 10.194.33.134 10.8.1 10.194.33.135 G700_418529
9 n
VSP560 sysadmi VSP5600_4025
VSP5600 Bhubaneswar 40252 10.194.33.134 10.8.1 10.194.33.135
0 n 2
41859 sysadmi VSPG700_4185
G700 LNDC G700 10.194.33.134 10.8.1 10.24.253.60
1 n 91
VSP560 sysadmi VSP5600_4024
VSP5600 LNDC 40246 10.194.33.134 10.8.1 10.24.253.60
0 n 6

Table 5: HITACHI VANTARA Enterprise Storage Subsystems

Serial SVP Roles SVP/HNAS Monitor

Model Site Numbe SVP/SMU IP SVP Group Created Assigned to User Assigned Switch
r Group to Group Enabled
10.194.33.12 Default(meta_resour Administrator
G700 Bhubaneswar 418529 stgadmin Yes
2 ce) s Group
10.194.33.13 Default(meta_resour Administrator Yes
VSP5600 Bhubaneswar 40252 stgadmin
3 ce) s Group
10.24.253.16 Default(meta_resour Administrator Yes
G700 LNDC 418591 maintenance
5 ce) s Group
Administrator Yes
Default(meta_resour
VSP5600 LNDC 40246 10.24.253.16 s Group maintenance
ce)
4

Table 6: SVP Specific Information

Note: The default resource group (meta_resource) was assigned to the SVP group created. If additional
resource groups are created inside the SVP, this resource group should be assigned to the HPA Group SVP
group to allow Ops Center Detailed view to monitor those resources.

The RAID agent is configured to use the HTTP protocol and port 24221. When gathering data from Device
Manager, the probe uses HTTP protocol and port 2001. The RAID agent is running on the same OS as the
Ops Center Detailed view Probe Server and is configured to use the loopback adapter (127.0.0.1) when
configuring the probe inside of the Ops Center Detailed view probe server configuration. For the TCP/IP
metrics being gathered, a user was created on each SVP and the RAID agent was configured to use both the
FC and SVP login information to gather metrics.

Ops Center Detailed View Server Sizing Information

Disk Space required for 1 Disk Space required for 3

Server Server IP Address
Year Years
Analyzer Detail View Server 10.194.33.134 600 GB 1.8 TB

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Ops Center Analyser User Resource Threshold Profiles

Configured

Default (Dynamic) Profile

Ops Center Analyser System Resource Threshold Profile

Configured

Default (Dynamic) Profile

Ops Center Analyser User Resource Threshold Profile

Template with Possible Monitored Settings

Hitachi Enterprise Array User Resource Threshold profile

Profile Name:
Default Time
Configured:
Days Configured:
Volumes Profile Assigned To:

Warning Critical
Value Value
Dynamic OFF or Settings Settings Units
Metric
or Static ON (Only (Only Measured
applies to applies to
Static) Static)
Dynamic OFF Total IOPS (LDEV) > > Ops
Dynamic OFF Read Hit (LDEV) < < %
Dynamic OFF Read Hit Count (LDEV) < < Count
Dynamic OFF Write Hit Count (LDEV) < < Count
Dynamic OFF Write Hit (LDEV) < < %
Dynamic OFF Read IOPS (LDEV) > > Ops
Dynamic OFF Random Read Hit(LDEV) < < %
Dynamic OFF Random Read IOPS (LDEV) > > Ops
Dynamic OFF Random Write IOPS (LDEV) > > Ops
Dynamic OFF Seq Read Hit (LDEV) < < %
Dynamic OFF Seq Read IOPS (LDEV) > > Ops
Dynamic OFF Seq Write IOPS (LDEV) > > Ops
Dynamic OFF Backend Transfers (LDEV) > > KBps
Dynamic OFF Cache to Drive Transfers (LDEV) > > /sec
Dynamic OFF Random Drive to Cache Transfers (LDEV) > > /sec
Dynamic OFF Seq Drive to Cache Transfers (LDEV) > > /sec
Dynamic OFF Read Transfer Rate (LDEV) > > KBps
Dynamic OFF Transfer Rate (LDEV) > > KBps
Dynamic OFF Write Transfer Rate (LDEV) > > KBps

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Warning Critical
Value Value
Dynamic OFF or Settings Settings Units
Metric
or Static ON (Only (Only Measured
applies to applies to
Static) Static)
Dynamic OFF Random Read Transfer Rate (LDEV) > > KBps
Dynamic OFF Random Write Transfer Rate (LDEV) > > KBps
Dynamic OFF Seq Read Transfer Rate (LDEV) > > KBps
Dynamic OFF Seq Write Transfer Rate (LDEV) > > KBps
Dynamic OFF Read Response Time (LDEV) > > msec
Dynamic OFF Total Response Time (LDEV) > > msec

Dynamic OFF Write Response Time (LDEV) > > msec

Dynamic OFF Utilization (LDEV) > > %

Hitachi Acronyms and Metrics

Hitachi Hardware and Software Acronyms

Term Definition
A set of hard disk drives (HDDs) arranged in a RAID
configuration; on the VSP the (relevant) RAID configurations
Array Group or Raid Group (sometimes
supported are RAID-10, RAID-5 or RAID-6. These are created in
referred to as Parity Group)
base 4 or 8-disk groups, and sometimes concatenated (see
Concat AG below).
Controls the paths to the disk drives
Back End Director or DKA/BED

SVOS Basic operating system with virtualization.

(logical) - the 500MB to 1375MB region reserved on each CPC
cache board for use in managing that CPC’s 64KB cache slot
allocations to the installed VSDs or the global free list. The
actual size is determined by the number of DIMMs on that
Cache Directory
board. Four 16GB DIMMs or four 32GB DIMMS would have the
same size cache directory of 625MB. Cache directories are not
included in the Control Memory sizes per cluster but are part of
the reported user data cache size per cluster.
Command Control Interface: Hitachi software program that can
CCI (sometimes referred to as RAID Manager or
be used to communicate with VSP G1000 and Gx00 subsystem
HORCM)
to control replication pairs via CLI and raidcom.
Command Line Interface: Hitachi capability provided with
CLI HiCommand Device Manager, HiCommand Tuning Manager
and Raidcom software products
CLPR Cache partition
Concatenation of Array Groups (also known as VDEV Striping);
Hitachi feature whereby 2 or 4 array groups are seemingly
Concat AG concatenated together, but in actual fact the VDEVs on the
array groups being concatenated are striped across all HDDs
that make up the concatenation set. This would be for 2+2 or

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4+4 RG’s
An HUR, TrueCopy ,GAD and/or ISR mechanism that guarantees
Consistency Group (CT Group)
all member volumes are in a consistent and in recoverable state
Control Unit: a field used for addressing of logical devices
CU (LDEVs). A Control Unit contains 256 addressable LDEV’s,
typically labeled 00-FF in hex notation.
Custom-Volume-Size; an LDEV carved out an array group using

VLL which has a variable or custom size, as compared to the

traditional fixed size associated with pre-OPEN-V device

CVS
emulations, such as OPEN-3, OPEN-E, OPEN-L. This is for basic

volumes and not HDP/HDT

The region in each VSD board’s local memory and in the global
cache (on the first pair of CPC boards) that is used to manage
LDEV and DPVOL metadata and all system states. In general,
Control Memory contains all of the metadata in a storage
Control Memory
system that is used to describe the physical configuration, track
the state of all LUN data, track the status of all components, and
manage all control tables that are used for I/O operations
(including those of Copy Products).
DKC Disk Controller for G1K (N/A on Gx00)
HDP (see below) virtual volume; a virtual LDEV which is
DP-VOL or V-VOL provisioned to a host that consumes no space, but can have
physical pages from the HDP pool mapped to it
Storage Navigator Device Manager HDvM Device Manager subset of Hitachi Command Suite which is
(Hitachi Command Suite) launched from the storage array SVP.
Storage array management suite that includes HRpM and HTnM
HCS (Hitachi Command Suite) which is primarily used for provisioning storage across multiple
arrays and capacity reporting.
Hitachi Storage Advisor is a unified software management tool
that reduces the complexity of managing storage systems by
simplifying the setup, management, and maintenance of
storage resources. Storage Advisor reduces infrastructure
management complexities and enables a new simplified
approach to managing storage infrastructures. It provides
intuitive graphical user interfaces and recommended
configuration practices to streamline system configurations and
storage management operations. You can leverage Storage
Advisor to easily provision new storage
capacity for business applications without requiring in-depth
HSA (Hitachi Storage Manager)
knowledge of the underlying infrastructure resource details. It
provides centralized management while reducing the number of
steps to configure, optimize, and deploy new infrastructure
resources.
Some of the key Storage Advisor capabilities include:
• Simplified user experience for managing infrastructure
resources. Provides visual aids to easily view and interpret key
management information, such as used and available capacity,
and guide features to help quickly determine appropriate next
steps for a given management task.
• Recommended system configurations to speed initial storage

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system setup and accelerate new infrastructure resource

deployments.
• Integrated configuration workflows with Hitachi
recommended practices to streamline storage provisioning and
data protection tasks.
• Common, centralized management for supported storage
systems.
• A REST-based API to provide full management
programmability and control in addition to unified file-based
management support.
• Storage Advisor enables automated SAN zoning during volume
attach and detach. Optional auto-zoning eliminates the need for
repetitive zoning tasks to be performed on the switch
Hitachi Data Center Analytics (Detailed View) provides visibility
into storage infrastructure using sophisticated analytics. The
product uses various methods to collect metrics, such as IOPS,
transfers, and latency, from target devices, and does so without
changing data or affecting performance. These metrics are
collected by the Data Center Analytics probe at regular time
Detailed View (Hitachi Data Center Analytics)
periods, and then periodically transferred to the Data Center
Analytics server for processing. Data Center Analytics builds
reports from this processed data using built-in reports and
interactive charts. The reports give you a view into your data
center infrastructure to monitor its health and to identify areas
of actual and potential problems.
Hitachi Infrastructure Analytics Advisor provides a
comprehensive application service-level and storage
performance management solution that enables you
to quickly identify and isolate performance problems,
Analyzer (Hitachi Infrastructure Analytics determine the root cause, and provide solutions. It enables
Advisor) proactive monitoring from the application level through all
network and storage resources for end-to-end visibility of your
monitored environment. It also increases performance of
existing storage resources and storage availability by identifying
problems before they can affect applications.
HDD Hard Disk in array
Hitachi Dynamic Provisioning: Hitachi solution that provides thin
HDP
provisioning capability
Hitachi Dynamic Tiering: Hitachi solution that provides up to
HDT
three tiers of storage in one thin provisioned pool
Hitachi Dynamic Link Manager: This software has separate
HDLM versions for Microsoft Windows, GIJIMA AIX, HP-UX, Solaris and
Linux that provides host based multi-pathing.
Program that the SVP utilizes to notify Hitachi of normal array
Hi-Track
function or any issue that may arise
Host Storage Domain (also known as Host Group or Host
HSD Storage Group); entity defined on an array target port, which
acts as a virtual port containing LUNs
Hitachi Replication Manager part of Hitachi Command Suite.
HRpM
This product helps manage and report on replication pairs
HSA Hitachi Storage Advisor
HiCommand Tuning Manager; This product pulls performance
HTnM and capacity data from the storage arrays, and allows for
creation of detailed custom reports
HTsM HiCommand Tiered Storage Manager

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HORCM (CCI) Hitachi Open Remote Copy Manager; see CCI

Hitachi Universal Replicator: Utilizes journaling technology to
facilitate asynchronous replication across distances using disks
HUR
for any required queuing due to bandwidth limitations or I/O
peaks.
A DP-VOL/LDEV that has been defined and assigned to a Journal
Journal Volume
Group to be used with HUR for any required replication queuing
A set of LDEV’s that has been defined as journal volumes to be
Journal Group
used with HUR; equivalent to a Consistency Group
Client-Host Interface Port; Used for attaching hosts via Fibre-
Front-End Port , CHIP or CHA (Channel Adapter)
Channel to the storage array
Logical Device: a logical storage unit on the array that consists of
LDEV stripe segments across the drives that make up an array or
parity group.
Logical Unit; presentation of an LDEV to a host on an Fibre
LU
Channel target port
Logical Unit Number: the number associated with an LU
LUN

LUN Expansion: feature in the VSP and precursor units which

LUSE allows up to 36 LDEVs to be concatenated together (see User’s
Guide – some restrictions depending on emulation type).
Package that performs the processing done by CHP and DKP. It
MPB or VSD Blade has four processor cores and distributes the processing load by
using each internal processor core.
Processor core from MPB
MPU/MP

Logical Volume Manager: a software program that typically runs

on the host server, and provides an abstract layer between the
OS device driver and the file system, usually providing virtual
LVM
“logical volume” resources that belong to volume groups (also
known as disk groups) … this is only a very brief coverage of
functionality often provided by an LVM software
A 42 MB physical area (enterprise array) that is defined on a
single POOL-VOL; The page can be mapped to a DP-VOL
Thinly provisioned Page for HDP/HDT representing a specific LBA (logical block address) range of that
DP-VOL; Individual page allocation to DP-VOLs is optimized
across all POOL-VOLs defined to a single HDP pool
PVOL Primary Volume in copy relationship (HUR, TrueCopy, or ISR)
HDP pool volume; an LDEV that has been defined as a volume
POOL-VOL
assigned to create a HDP pool
A facility that allows for multi-tendency by segregating Raid
Resource Group
groups, DP Pols , LDEV ID’s, storage ports and host groups.
ShadowImage; part of Hitachi In-System Replication software
suite, used to replicate LDEVs within a single storage domain; SI
SI or ISR (in system replication) is one tool that can be used to migrate normal LDEVs to DP-
VOLs, or to replicate DP-VOLs to other DP-VOLs or normal
LDEVs.
SN2 Storage Navigator 2 (SVP management tool)
SVOL Secondary Volume in copy relationship (HUR, TrueCopy or ISR)
Storage Subsystem Identification. An identification scheme to
SSID
uniquely identify storage
Storage Processor – Name for the blade server inside the
SVP
storage array that serves as the management interface
TrueCopy TC (TCS) TrueCopy replication product (synchronous)

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Universal Volume Manager software: Hitachi software which

provides capability to virtualize LUNs presented by external
UVM storage systems, and can be used in combination with SI and
VLL on the USP to migrate from normal USP LDEVs to USP V DP-
VOLs
Virtual Device: the device “container” from which LDEVs are
carved. A single LDEV must reside wholly within one VDEV, and
VDEV therefore cannot span two or more VDEVs. The usable space
represented by an array group (or a Concat AG or Multi-VDEV
stripe set) is defined as 1 or more VDEVs
Volume Group: a grouping of a set of LUNs by a LVM software
(where LUNs are usually defined within the LVM as Pdisks, or
VG “physical disks”), out of which logical volumes are “carved”; The
VG reflects either a spanned / concatenated grouping of Pdisks,
or a striped grouping of Pdisks
Virtual Storage Machine Global storage virtualization provides
an abstraction layer between open systems hosts and storage
systems. This layer enables non-disruptive storage
management, such as:
• Non-disruptive host access to global-active device volumes
VSM
which consist of a P-VOL and an S-VOL that reside on different
storage systems.
• Non-disruptive host volume data migration from a source
volume on an existing storage system to a target volume on a
new storage system

Hitachi Detailed View RAID Metrics That Can Be Monitored

Term Definition Available Metrics

Channel adapter to
CHA ESW Access Path Usage
cache board
Front End Port
CHP Max Utilization, Utilization
Processor
Cache Size, Cache Usage, Max Side File Usage Rate, Max Write Pending
CLPR Cache Partition Rate, Read Hit, Read Miss, Side File Usage, Side File Usage Rate, Utilization,
Write Miss, Write Pending, Write Pending Rate
Cache Path
Cache ESW Access Path Usage
controllers
Back End director to
DKA ESW Access Path Usage
cache board
Back-end director
DKP Max Utilization, Utilization
processor
HUSVM
Access Path Usage
Cache
LDEV LDEV Average Read Bytes, Average Write Bytes, Backend Transfers, Cache to
Drive Transfers, Queue Length, Random Drive to Cache Transfers, Random
IOPS, Random Read Hit, Random Read IOPS, Random Read KB per IO,
Random Read Transfer Rate, Random Write IOPS, Random Write KB per IO,
Random Write Transfer Rate, Read Hit, Read Hit Count, Read Hit IOPS,
Read IOPS, Read IOPS in Percent, Read KB per IO, Read Miss, Read Miss
IOPS, Read Response Time, Read Transfer Rate, Seq Drive to Cache
Transfers, Seq Read Hit, Seq Read IOPS, Seq Read Transfer Rate, Seq Write
IOPS, Sed Write Transfer Rate, Sequence Read KB per IO, Sequence Write
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KB per IO, Total IOPS, Total Response Time, Touched Capacity, Transfer
Rate, Untouched Capacity, Usage Rate in Percent, Utilization, Virtual
Volume Capacity, Write Hit, Write Hit Count, Write IOPS, Write IOPs in
Percent, Write KB per IO, Write Miss, Write Response Time, Write Transfer
Rate
LDEV TIER Logical device Tier IOPS, Tier IOPS per GB, Used Capacity
Processor Board
MP Utilization
Core/Unit
Max Read Response Time, Max Response Time, Max Utilization, Max Write
Response Time, Random Read IOPS, Random Read Transfer Rate, Random
Write IOPS, Random Write Transfer Rate, Read Hit, Read IOPS, Read Miss,
MPB Processor Board Read Response Time, Read Transfer Rate, Sequence Read IOPS, Sequence
Read Transfer Rate, Sequence Write IOPS, Sequence Write Transfer Rate,
Total IOPS, Total Response Time, Transfer Rate, Utilization, Write Hit, Write
IOPS, Write Miss, Write Response Time, Write Transfer Rate
Processor board to
MPB ESW Access Path Usage
cache
Processor Board
MPB CLPR Utilization, Write Pending Rate
Cache Partition
Max Read Response Time, Max Response Time, Max Write Response Time,
Random Read IOPS, Random Read Transfer Rate, Random Write IOPS,
Random Write Transfer Rate, Read Hit, Read IOPS, Read Response Time,
Owner Host Group/Owner Read Transfer Rate, Sequence Read IOPS, Sequence Read Transfer Rate,
Sequence Write IOPS, Sequence Write Transfer Rate, Total IOPS, Total
Response Time, Transfer Rate, Write IOPS, Write Miss, Write Response
Time, Write Transfer Rate
Max Read Response Time, Max Response Time, Max Utilization, Max Write
Response Time, Random IOPS, Random Read IOPS, Random Read Transfer
Rate, Random Transfer Rate, Random Write IOPS, Random Write Transfer
Rate, Read Hit, Read IOPS, Read IOPS in Percent, Read Response Time,
Parity Group Raid
Read Transfer Rate, Sequence Read IOPS, Sequence IOPS, Sequence Read
Transfer Rate, Sequence Write IOPS, Sequence Write Transfer Rate, Total
IOPS, Total Response Time, Transfer Rate, Utilization, Write IOPS, Write
IOPs in Percent, Write Response Time, Write Transfer Rate, Write KB per IO
Managed Capacity, Max Read Response Time, Max Response Time, Max
Write Response Time, Physical Capacity, Pool Total Capacity, Random Read
IOPS, Random Read Transfer Rate, Random Write IOPS, Random Write
Transfer Rate, Read IOPS, Read KB per IO, Read Response Time, Read
Hitachi Dynamic
Pool Transfer Rate, Relocation Progress Rate, Sequence Read IOPS, Sequence
Provisioning Pool
Read Transfer Rate, Sequence Write IOPS, Sequence Write Transfer Rate,
Total IOPS, Total Response Time, Touched Capacity, Transfer Rate,
Untouched Capacity, Usage Rate in %, Used Capacity, Write IOPS, Write KB
per IO, Write Response Time, Write Transfer Rate
Delta Value, Demoted Pages, Free Capacity, Lower Limit, Moved Pages,
Moving Pages After Relocation, Pool Space Usage, Promoted Pages, Tier
Pool Tier HDT Tiers
IOPS, Tier Space Usage, Tier Total Capacity, Tier Used Capacity, Used
Capacity, Utilization
Max IOPS, Max Transfer Rate, Read IOPS in Percent, Read Response Time,
Port Front-end Port
Read Transfer Rate, Total IOPS, Transfer Rate, Write Response Time
Cache Usage, Cache Utilization, MP Utilization, Max Read Response Time,
Max Response Time, Max Write Response Time, Random Read IOPS,
Storage Array Random Write IOPS, Random Write Transfer Rate, Read Hit, Read IOPS,
Storage
Metrics Read Miss, Read Response Time, Read Transfer Rate, Seq Read IOPS, Seq
Read Transfer Rate, Seq Write IOPS, Seq Write Transfer Rate, Side File
Usage, Total IOPS, Total Port IOPS, Total Port Transfer Rate, Total Response

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Time, Transfer Rate, Utilization, Write Hit, Write IOPS, Write Miss, Write
Pending, Write Pending Rate, Write Response Time, Write Transfer Rate

Appendix A

Hitachi Vantara Technical Support:

Hitachi Vantara Technical Support is available 24 hours a day, 7 days a week for supported hardware and
software. Should a problem arise, it provides a single contact point for addressing the issue. The contact
numbers for Hitachi Vantara support are:

Within the United States: (800) 446-0744

Within Canada: (800) 757-2755
Outside the United States and Canada: (858) 547-4526
India: 00 080 005 04 146
South Africa: +27 861 746 336
UK: 0800 703 896 or +44 1753 216 001
Japan: 00 531 440 238 or +1 669220 1354

For additional Toll-Free Numbers, please visit:

https://support.hitachivantara.com/en_us/contact-us.html

Please use your appropriate site id and the appropriate array serial number when opening a case, then let
them know if this is a hardware or software issue. The support center will provide you with a case number
that should be used for all follow-on activities, including any escalations if required.

Hitachi Vantara Support Portal:

Your access point for Knowledge Base, Case Management, Downloads, Interoperability, Documentation
and Technical Bulletins.

Website: https://support.hitachivantara.com

Hitachi Vantara Education:

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This guide and the information contained within this document is not a substitute for proper training for
using the Hitachi products. It is strongly recommended that Customer personnel attend the Hitachi Vantara
Academy courses for the software and hardware used in providing this business solution.

Further information on available courses, type of training, location and date can be obtained at:

https://www.hitachivantara.com/en-in/services/training-certification.html

https://www.hitachivantara.com/en-us/news-resources/resources.html

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