Interpersonal
Communication Techniques
Discover the tools and strategies to enhance your communication skills and
build strong relationships.
by Ahmed Logbi
Verbal Communication
Clear and Concise Active Listening
Speak in a clear and direct way, choosing words carefully to Pay attention to what others are saying, both verbally and
convey your message effectively. nonverbally, to ensure understanding.
Nonverbal Communication
Facial Expressions Body Language
Convey your emotions and Maintain eye contact, use
intentions through facial appropriate gestures, and adopt an
expressions, such as smiles, frowns, open and welcoming posture.
and raised eyebrows.
Tone of Voice
Infuse your voice with warmth,
enthusiasm, and sincerity to
enhance the impact of your
message.
Active Listening
1 Focus 2 Reflect 3 Ask Questions
Pay full attention to the speaker, Paraphrase what you hear to Clarify any points that you don't
minimizing distractions and ensure understanding and show understand or need more
putting away your phone. that you're engaged. information on.
Emotional Intelligence
Self-Awareness
1 Understand your own emotions and how they affect your communication.
Self-Management
2
Regulate your emotions and express them appropriately in different situations.
Social Awareness
3 Recognize and understand the emotions of others, demonstrating
empathy.
Relationship Management
4 Build and maintain positive relationships by managing your
emotions and those of others effectively.
Conflict Resolution
Active Listening
1
Listen attentively to understand the other person's perspective.
Communicate Respectfully
2
Express your thoughts and feelings clearly and respectfully.
Find Common Ground
3
Identify areas of agreement and work together to find solutions.
Compromise
4 Be willing to compromise to find a mutually agreeable
solution.
Effective Feedback
Specific
1 Provide concrete examples to illustrate your points.
Descriptive
2 Focus on the behavior, not the person.
Actionable
3 Offer suggestions for improvement.
Respectful
4 Deliver feedback in a constructive and respectful manner.
Building Strong Relationships
By applying these interpersonal communication techniques, you can foster
deeper connections, build trust, and create lasting relationships.