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Parameters For Impact Scale

The document outlines various parameters to assess the financial impact of incidents, including estimated losses, revenue disruptions, penalties, and customer compensation. It specifies supporting evidence sources for each parameter, such as incident reports, financial data, and HR records. Additionally, it highlights costs related to technology recovery, insurance claims, and productivity losses due to downtime.

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sha1987rath
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7 views1 page

Parameters For Impact Scale

The document outlines various parameters to assess the financial impact of incidents, including estimated losses, revenue disruptions, penalties, and customer compensation. It specifies supporting evidence sources for each parameter, such as incident reports, financial data, and HR records. Additionally, it highlights costs related to technology recovery, insurance claims, and productivity losses due to downtime.

Uploaded by

sha1987rath
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Parameter Description / What to Check Supporting Evidence / Input Source

1. Estimated or actual financial loss


Total monetary impact due to the event (direct + indirect) Incident reports, Finance Dept inputs, MIS
(₹)
2. Loss of revenue or income - Were planned earnings affected? - Did the incident disrupt fee-
MIS reports, revenue trend analysis
streams based services (e.g. loans, remittances)?
- Any fines imposed by regulators? - Any ongoing or settled
3. Penalties, fines, or legal claims Legal dept, regulatory notices, penalty letters
legal compensation?
4. Compensation to customers or - Amount paid to customers as goodwill or compensation -
Customer grievance records, finance approval notes
third parties Refunds or waived charges
5. Overtime payments or temporary - Additional payments made to staff during restoration -
HR/payroll records, temp staff invoices
staff costs Contractual staff or consultants deployed temporarily
- Additional cost of supplies, logistics, or temporary office space
6. Increased operational costs
- Cost of paper-based processes or couriering due to system Admin/logistics records, departmental notes
(manual workaround, logistics)
issues
7. Loss due to fraud or asset - Was there a financial loss due to internal or external fraud? -
Fraud monitoring unit, asset valuation reports
impairment Were any assets (physical or IT) rendered unusable or devalued?
8. Cost of technology/system - Cost incurred to fix or restore IT systems, infrastructure, or
IT team reports, vendor invoices, AMC costs
recovery or repairs data
9. Insurance claims or deductibles
- Insurance amount claimed or deductible paid out of pocket Insurance department, claim forms
incurred
- Estimate number of hours lost due to downtime - May be
10. Productivity loss (in man-hours) Timesheets, HR data, department-level estimates
converted to monetary terms (e.g., avg hourly cost × hours lost)

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