NGAT Sample Questions - Business Course Related
1. Which of the following best describes the primary objective of operations management?
A. Increase product variety
B. Minimize marketing expenses
C. Ensure efficient production and service delivery
D. Hire skilled labor
Answer: C. Ensure efficient production and service delivery
Explanation: Operations management focuses on optimizing the processes that convert inputs into
outputsgoods and servicesefficiently.
2. The process of attracting, screening, and selecting qualified people for a job is known as:
A. Performance appraisal
B. Staffing
C. Recruitment
D. Selection
Answer: C. Recruitment
Explanation: Recruitment is the part of HR management where potential candidates are attracted to
apply for jobs. Selection follows recruitment.
3. In the marketing mix, Place refers to:
A. The design of the product
B. The pricing strategy used
C. The location and method of distribution
D. The promotion channel used
Answer: C. The location and method of distribution
Explanation: Place involves how the product reaches customersdistribution channels, logistics, and
retail locations.
4. A financial statement that shows a company's assets, liabilities, and equity at a specific point in
time is called:
A. Income Statement
B. Trial Balance
C. Balance Sheet
D. Cash Flow Statement
Answer: C. Balance Sheet
Explanation: The balance sheet provides a snapshot of a companys financial condition on a
particular date.
5. Which leadership style involves low task behavior and high relationship behavior?
A. Autocratic
B. Democratic
C. Selling
D. Participating
Answer: D. Participating
Explanation: In the 'participating' leadership style, the leader encourages involvement and
collaboration, focusing more on relationships.
