Lesson: Day 1 (V 1.

1) - QMS LA Course 1/191

Lesson: Day 1 (V 1.1) - QMS LA Course 2/191
Lesson: Day 1 (V 1.1) - QMS LA Course 3/191
Lesson: Day 1 (V 1.1) - QMS LA Course 4/191
Lesson: Day 1 (V 1.1) - QMS LA Course 5/191
Lesson: Day 1 (V 1.1) - QMS LA Course 6/191
Lesson: Day 1 (V 1.1) - QMS LA Course 7/191
Lesson: Day 1 (V 1.1) - QMS LA Course 8/191
Lesson: Day 1 (V 1.1) - QMS LA Course 9/191
Lesson: Day 1 (V 1.1) - QMS LA Course 10/191
Lesson: Day 1 (V 1.1) - QMS LA Course 11/191
Lesson: Day 1 (V 1.1) - QMS LA Course 12/191
https://drive.google.com/file/d/17kCQ5TC9K2lAMQpYWs40o26GMNVO7BAO/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 13/191

Lesson: Day 1 (V 1.1) - QMS LA Course 14/191
https://drive.google.com/file/d/1uP7S2xkLTl0DvdQySzto7OWD6_LKdENz/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 15/191

Lesson: Day 1 (V 1.1) - QMS LA Course 16/191
Lesson: Day 1 (V 1.1) - QMS LA Course 17/191
https://drive.google.com/file/d/1GLlx6kkJozabkGozsb9tL0xOhhzUcVca/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 18/191

Lesson: Day 1 (V 1.1) - QMS LA Course 19/191
Lesson: Day 1 (V 1.1) - QMS LA Course 20/191
Lesson: Day 1 (V 1.1) - QMS LA Course 21/191
Lesson: Day 1 (V 1.1) - QMS LA Course 22/191
 Poll

Lesson: Day 1 (V 1.1) - QMS LA Course 23/191

 Activity 1 (Review Poll) What is the total number of Quality Management
principles for ISO 9001:2015?

10

Lesson: Day 1 (V 1.1) - QMS LA Course 24/191

 Poll

Lesson: Day 1 (V 1.1) - QMS LA Course 25/191

 Activity 1 (Review Poll) What is the total number of operative/auditable
clauses in ISO 9001:2015?

10

Lesson: Day 1 (V 1.1) - QMS LA Course 26/191

 Poll

Lesson: Day 1 (V 1.1) - QMS LA Course 27/191

Activity 1 (Review Poll) Auditors usually inspect the product quality in an ISO
9001 Audit.

True

False

Lesson: Day 1 (V 1.1) - QMS LA Course 28/191

 Poll

Lesson: Day 1 (V 1.1) - QMS LA Course 29/191

 Activity 1 (Review Poll) - CQI IRCA Specimen Question The purpose of a management
system standard is to __________ the performance of an organization.

improve

monitor

dictate

manage

Lesson: Day 1 (V 1.1) - QMS LA Course 30/191

Lesson: Day 1 (V 1.1) - QMS LA Course 31/191
 Quiz
Activity 2 (PDCA)

Lesson: Day 1 (V 1.1) - QMS LA Course 32/191

 The owner of a small but very successful organization decided to implement an ISO
9001:2015-based QMS was effectively implemented, the owner decide to apply the
steps of the Plan-Do-Check-Act (PDCA) cycle. However, when reading the standard, he
does not clearly understand how to apply the PDCA cycle. Which would be the best
advice you would provide to the owner?

The whole cycle applies to each process required by the standard.

The whole cycle applies only to each clause of the standard

The whole cycle applies only to each sub-clause of the standard

The whole cycle applies only to each clause 0.3.2 of the standard

Lesson: Day 1 (V 1.1) - QMS LA Course 33/191

 Which of the following phrases would apply to ‘Plan’ in relation to the Plan-Do-Check-
Act cycle for a business process?

Training staff

Organisation change

Providing infrastructure

Identifying risks

Retaining documentation

Setting objectives

Lesson: Day 1 (V 1.1) - QMS LA Course 34/191

Lesson: Day 1 (V 1.1) - QMS LA Course 35/191
Lesson: Day 1 (V 1.1) - QMS LA Course 36/191
Lesson: Day 1 (V 1.1) - QMS LA Course 37/191
Lesson: Day 1 (V 1.1) - QMS LA Course 38/191
Lesson: Day 1 (V 1.1) - QMS LA Course 39/191
Lesson: Day 1 (V 1.1) - QMS LA Course 40/191
Lesson: Day 1 (V 1.1) - QMS LA Course 41/191
Lesson: Day 1 (V 1.1) - QMS LA Course 42/191
Lesson: Day 1 (V 1.1) - QMS LA Course 43/191
 Drag and Drop

Lesson: Day 1 (V 1.1) - QMS LA Course 44/191

Lesson: Day 1 (V 1.1) - QMS LA Course 45/191
Lesson: Day 1 (V 1.1) - QMS LA Course 46/191
Lesson: Day 1 (V 1.1) - QMS LA Course 47/191
Lesson: Day 1 (V 1.1) - QMS LA Course 48/191
Lesson: Day 1 (V 1.1) - QMS LA Course 49/191
Lesson: Day 1 (V 1.1) - QMS LA Course 50/191
Lesson: Day 1 (V 1.1) - QMS LA Course 51/191
Lesson: Day 1 (V 1.1) - QMS LA Course 52/191
Lesson: Day 1 (V 1.1) - QMS LA Course 53/191
 Poll

Lesson: Day 1 (V 1.1) - QMS LA Course 54/191

 Activity 4 Which of the following types of quality audits are used for follow-up of
supplier corrective actions?

Third-party audits

Second-party audits

First-party audits

Certification audits

Lesson: Day 1 (V 1.1) - QMS LA Course 55/191

Lesson: Day 1 (V 1.1) - QMS LA Course 56/191
Lesson: Day 1 (V 1.1) - QMS LA Course 57/191
 Activity 5 – Collaborate Board

Lesson: Day 1 (V 1.1) - QMS LA Course 58/191

Lesson: Day 1 (V 1.1) - QMS LA Course 59/191
Lesson: Day 1 (V 1.1) - QMS LA Course 60/191
Lesson: Day 1 (V 1.1) - QMS LA Course 61/191
Lesson: Day 1 (V 1.1) - QMS LA Course 62/191
Lesson: Day 1 (V 1.1) - QMS LA Course 63/191
Lesson: Day 1 (V 1.1) - QMS LA Course 64/191
Lesson: Day 1 (V 1.1) - QMS LA Course 65/191
Lesson: Day 1 (V 1.1) - QMS LA Course 66/191
Lesson: Day 1 (V 1.1) - QMS LA Course 67/191
Lesson: Day 1 (V 1.1) - QMS LA Course 68/191
Lesson: Day 1 (V 1.1) - QMS LA Course 69/191
Lesson: Day 1 (V 1.1) - QMS LA Course 70/191
Lesson: Day 1 (V 1.1) - QMS LA Course 71/191
Lesson: Day 1 (V 1.1) - QMS LA Course 72/191
Lesson: Day 1 (V 1.1) - QMS LA Course 73/191
Lesson: Day 1 (V 1.1) - QMS LA Course 74/191
Lesson: Day 1 (V 1.1) - QMS LA Course 75/191
Lesson: Day 1 (V 1.1) - QMS LA Course 76/191
 Quiz
Activity 7

Lesson: Day 1 (V 1.1) - QMS LA Course 77/191

 Which of the following are critical elements during the selection of the
auditor? (Select two)

Competence

Familiarity

Friendliness

Impartiality

Flexibility

Lesson: Day 1 (V 1.1) - QMS LA Course 78/191

Which of the following could be considered audit objectives in a QMS third-party audit?
(Choose two)

To verify if the customer requirements have been fulfilled

To verify the financial status of the auditee

To verify if the auditee conducts a supplier audit every year

To verify if the statutory and regulatory requirements have been fulfilled

To verify if the auditee organization has a business development plan

Lesson: Day 1 (V 1.1) - QMS LA Course 79/191

Lesson: Day 1 (V 1.1) - QMS LA Course 80/191
Lesson: Day 1 (V 1.1) - QMS LA Course 81/191
Lesson: Day 1 (V 1.1) - QMS LA Course 82/191
Lesson: Day 1 (V 1.1) - QMS LA Course 83/191
Lesson: Day 1 (V 1.1) - QMS LA Course 84/191
Lesson: Day 1 (V 1.1) - QMS LA Course 85/191
 Quiz
Activity 8

Lesson: Day 1 (V 1.1) - QMS LA Course 86/191

Which three statements describe the purpose of conducting an ISO 9001:2015
Stage 1 Audit?

Determine if the key documentation requirement of ISO 9001:2015 have been

met.
Determine if the organization's Quality Manual contains the required content.

Assist with developing an audit plan with a logical sequence of processes to

verify during the Stage 2 audit.
Evaluate the organization's readiness for the Stage 2 audit.

Determine if the organization fully conforms to ISO 19011:2018

Lesson: Day 1 (V 1.1) - QMS LA Course 87/191

 Which activities are NOT part of the Stage 2 audit execution?

Opening Meeting

Preparing Audit Plan

Verifying objective evidence

Preparing Audit Conclusion

Interviewing the customer

Lesson: Day 1 (V 1.1) - QMS LA Course 88/191

 All of the following are key reasons to perform Stage 1 Audit EXCEPT:

To review the documented information of the management system

To identify the competency required to perform the audit

To evaluate the conditions at the audit site

To compare the auditee organization with the industry leaders

Lesson: Day 1 (V 1.1) - QMS LA Course 89/191

Lesson: Day 1 (V 1.1) - QMS LA Course 90/191
Lesson: Day 1 (V 1.1) - QMS LA Course 91/191
Lesson: Day 1 (V 1.1) - QMS LA Course 92/191
Lesson: Day 1 (V 1.1) - QMS LA Course 93/191
Lesson: Day 1 (V 1.1) - QMS LA Course 94/191
Lesson: Day 1 (V 1.1) - QMS LA Course 95/191
Lesson: Day 1 (V 1.1) - QMS LA Course 96/191
Lesson: Day 1 (V 1.1) - QMS LA Course 97/191
Lesson: Day 1 (V 1.1) - QMS LA Course 98/191
Lesson: Day 1 (V 1.1) - QMS LA Course 99/191
Lesson: Day 1 (V 1.1) - QMS LA Course 100/191
Lesson: Day 1 (V 1.1) - QMS LA Course 101/191
 Quiz
Activity 9

Lesson: Day 1 (V 1.1) - QMS LA Course 102/191

 Who has the responsibility for assigning work to the audit team?

the audit team leader

the auditee organization

the audit team member

the certification body

Lesson: Day 1 (V 1.1) - QMS LA Course 103/191

 Which two of the following roles do not contribute to the audit outcomes?

Technical expert

Customer

Auditee

Observer

Guide

Lesson: Day 1 (V 1.1) - QMS LA Course 104/191

 Which of the following is the responsibility of the auditee organization?

Conduct documentation Review.

Select the Audit Team Leader.

Conduct audits according to the audit plan.

Provide resources, facilities, and guides.

Lesson: Day 1 (V 1.1) - QMS LA Course 105/191

Lesson: Day 1 (V 1.1) - QMS LA Course 106/191
Lesson: Day 1 (V 1.1) - QMS LA Course 107/191
Lesson: Day 1 (V 1.1) - QMS LA Course 108/191
Lesson: Day 1 (V 1.1) - QMS LA Course 109/191
 Activity 10 – Collaborate Board

Lesson: Day 1 (V 1.1) - QMS LA Course 110/191

Lesson: Day 1 (V 1.1) - QMS LA Course 111/191
Lesson: Day 1 (V 1.1) - QMS LA Course 112/191
Lesson: Day 1 (V 1.1) - QMS LA Course 113/191
Lesson: Day 1 (V 1.1) - QMS LA Course 114/191
Lesson: Day 1 (V 1.1) - QMS LA Course 115/191
Lesson: Day 1 (V 1.1) - QMS LA Course 116/191
Lesson: Day 1 (V 1.1) - QMS LA Course 117/191
Lesson: Day 1 (V 1.1) - QMS LA Course 118/191
Lesson: Day 1 (V 1.1) - QMS LA Course 119/191
Lesson: Day 1 (V 1.1) - QMS LA Course 120/191
https://drive.google.com/file/d/1Gxe3yROpYlT7SbDomBXuHlduKA4TTsgH/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 121/191

Open Ended Question

Lesson: Day 1 (V 1.1) - QMS LA Course 122/191

 FAA 1A Identify non-applicable clauses or opt-out clauses in the given cases. (In the
answer, please mention the clauses with proper justifications) Alpha Industries is a
small company that produces pharmaceutical products based on client specifications.
However, they are not approved to develop any new drugs by the local food and drug
authority. Which of the ISO 9001 clause is NOT applicable for this organization?

Please enter your answer here.

Lesson: Day 1 (V 1.1) - QMS LA Course 123/191

Open Ended Question

Lesson: Day 1 (V 1.1) - QMS LA Course 124/191

 FAA 1B Identify nonapplicable clauses or opt-out clauses in the given cases. ( In the
answer, please mention the clauses with proper justifications) Scenario 2 Ostrich
Testing Services (OTS) is a large organization that provides inspection services to clients
who import commodities for food processing. OTS provides inspection services at the
entry point (Airport and Ports) by picking small samples of those commodities and
providing an instant report on conformity at the Customs Warehouse itself. Which of
the ISO 9001 clause is NOT applicable for this organization?

Please enter your answer here.

Lesson: Day 1 (V 1.1) - QMS LA Course 125/191

Open Ended Question

Lesson: Day 1 (V 1.1) - QMS LA Course 126/191

 FAA 1C Identify nonapplicable clauses or opt-out clauses in the given cases. ( In the
answer, please mention the clauses with proper justifications) Web Reach LLC is
specialized in web design and online advertisements. They do not use any measuring
equipment or instruments in their line of business. Which of the ISO 9001 clause may
NOT be applicable for this organization?

Please enter your answer here.

Lesson: Day 1 (V 1.1) - QMS LA Course 127/191

Lesson: Day 1 (V 1.1) - QMS LA Course 128/191
https://drive.google.com/file/d/1aFZ339bwkbAL3PwycUk-HpgGADjTogJs/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 129/191

Lesson: Day 1 (V 1.1) - QMS LA Course 130/191
Lesson: Day 1 (V 1.1) - QMS LA Course 131/191
Lesson: Day 1 (V 1.1) - QMS LA Course 132/191
Lesson: Day 1 (V 1.1) - QMS LA Course 133/191
Lesson: Day 1 (V 1.1) - QMS LA Course 134/191
https://drive.google.com/file/d/1sASdL9_sMHw0ZbAqeduw_2LGGjX6Kj8j/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 135/191

https://drive.google.com/file/d/1S4Ptuvc5KPqFbaKnMbc-RBFsn5dIA6C4/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 136/191

 FAA 2 - Planning an Audit Programme

Lesson: Day 1 (V 1.1) - QMS LA Course 137/191

Lesson: Day 1 (V 1.1) - QMS LA Course 138/191
https://drive.google.com/file/d/1dvwZbNanUeAp42ck_q4sDJPFw5rYYqtL/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 139/191

Lesson: Day 1 (V 1.1) - QMS LA Course 140/191
Lesson: Day 1 (V 1.1) - QMS LA Course 141/191
Lesson: Day 1 (V 1.1) - QMS LA Course 142/191
Lesson: Day 1 (V 1.1) - QMS LA Course 143/191
Lesson: Day 1 (V 1.1) - QMS LA Course 144/191
Lesson: Day 1 (V 1.1) - QMS LA Course 145/191
Lesson: Day 1 (V 1.1) - QMS LA Course 146/191
Lesson: Day 1 (V 1.1) - QMS LA Course 147/191
Lesson: Day 1 (V 1.1) - QMS LA Course 148/191
Lesson: Day 1 (V 1.1) - QMS LA Course 149/191
Lesson: Day 1 (V 1.1) - QMS LA Course 150/191
https://drive.google.com/file/d/18iazEKbQycvSb60KYCbaHl99SL5UAe8b/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 151/191

https://docs.google.com/document/d/13AN06jadiFDvjMLxLMP_9BDPTPkwpH7m/edit?usp=sharing&ouid=111269580042510869998&rtpof=true&sd=true

Lesson: Day 1 (V 1.1) - QMS LA Course 152/191

 FAA 3 - Planning for Stage 1 Audit

Lesson: Day 1 (V 1.1) - QMS LA Course 153/191

Lesson: Day 1 (V 1.1) - QMS LA Course 154/191
https://drive.google.com/file/d/1hZSKnabpbJJShCFqJJvjfL1_QriHTZGv/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 155/191

Lesson: Day 1 (V 1.1) - QMS LA Course 156/191
Lesson: Day 1 (V 1.1) - QMS LA Course 157/191
Lesson: Day 1 (V 1.1) - QMS LA Course 158/191
Lesson: Day 1 (V 1.1) - QMS LA Course 159/191
Lesson: Day 1 (V 1.1) - QMS LA Course 160/191
https://drive.google.com/file/d/1KQkxDg8YyNw7Hajpq5rMMIcy_g9d-Nc6/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 161/191

https://docs.google.com/document/d/1YryDjmYN9mGvittkpT6vETu4VKgpHh9v/edit?usp=sharing&ouid=111269580042510869998&rtpof=true&sd=true

Lesson: Day 1 (V 1.1) - QMS LA Course 162/191

 FAA 4 - Conducting Stage 1 Audit

Lesson: Day 1 (V 1.1) - QMS LA Course 163/191

Lesson: Day 1 (V 1.1) - QMS LA Course 164/191
https://drive.google.com/file/d/1x1TDpYdt4Ufi4kynZMV7h3YqYnejtK--/view?usp=sharing

Lesson: Day 1 (V 1.1) - QMS LA Course 165/191

Lesson: Day 1 (V 1.1) - QMS LA Course 166/191
 Quiz
Activity 11 - Domain 1 and 2 Comprehensive

Lesson: Day 1 (V 1.1) - QMS LA Course 167/191

 In the context of a third-party certification audit, it is very important to have effective
communication. Which is not the responsibility of the audit team leader?

Planning formal communication arrangements, so an auditee can

communicate with the auditor any time during the audit.
Confirming formal communication channels between the audit team and the
auditee during the opening meeting.
If audit objectives are unattainable, reporting the reasons to the accreditation
body.
Communicating the progress, any significant findings and any concerns to the
auditee and audit client, as appropriate.

Lesson: Day 1 (V 1.1) - QMS LA Course 168/191

 Identify the two activities which pertain to First-Party Audit (FPA))

An auditing firm is hired to audit an organization's different sites.

ABC organization outsourced their internal audits and sent their QMS Manager to evaluate the auditing
firm to verify if it will meet their requirements.

Certification body auditing an organization for its conformance to ISO 9001.

An organization was audited by its local authority for its ability to comply with statutory requirements for
its office extension.

An auditing firm was hired by ABC organization to audit a warehouse facility that will supply storage
services to ABC.

An organization was implementing a quality management system and decided to qualify their external
providers, so they audited them.

An organization audited its management system's implementation to verify the effectiveness of the organization's QMS
implementation.

Lesson: Day 1 (V 1.1) - QMS LA Course 169/191

 Which of the following determines the extent and boundaries of the audit?

Audit Objectives

Audit Criteria

Audit Scope

Audit Evidence

Lesson: Day 1 (V 1.1) - QMS LA Course 170/191

 Which of the following two principles are critical while gathering audit
evidence?

Objective and Verifiable

Hardcopy and Legible

Softcopy and Accessible

Video and Audio Recordings

Lesson: Day 1 (V 1.1) - QMS LA Course 171/191

 Which of the following are classified as Maintained documented
information? Choose two

Scope of the QMS

Competency Record

Communication Matrix

Quality Policy

Quality Records

Key Performance Results

Lesson: Day 1 (V 1.1) - QMS LA Course 172/191

 Read the below scenario to identify the type of audit. ABC corporation has
hired Quality Metrics Auditing firm to audit their suppliers to verify if they
can supply products and services per their Quality requirements.

First Party Audit

Second Party Audit

Third-Party Audit

Compliance Audit

Lesson: Day 1 (V 1.1) - QMS LA Course 173/191

 All of the following are benefits of third-party certification, EXCEPT:

Increased Sales and Profitability

Fulfilling standard requirements of ISO 9001:2015

Fulfilling statutory and regulatory requirements

An unbiased review of the organizational Quality Management System

Lesson: Day 1 (V 1.1) - QMS LA Course 174/191

 In which of the following stage an Audit Plan is prepared?

Conducting Stage 1 Audit

Preparing for Stage 2 Audit

Conducting Stage 2 Audit

Reporting after Stage 2 Audit

Lesson: Day 1 (V 1.1) - QMS LA Course 175/191

Quality Metrics Auditing Firm is in preparation to conduct a third-party audit. However,
none of the team members has the required technical expertise in the specific industry.
Which of the following is a recommended action?

Cancel the audit

Hire an independent technical expert as part of the audit team

Request client to provide technical expert

Train the team members on the client's technical domain

Lesson: Day 1 (V 1.1) - QMS LA Course 176/191

 Who is responsible for preparing the audit plan?

Lead Auditor

Auditee

Observer

Guide

Lesson: Day 1 (V 1.1) - QMS LA Course 177/191

 Quiz
Domain 1 - Practice Quiz

Lesson: Day 1 (V 1.1) - QMS LA Course 178/191

The adoption of a quality management system is a _________________ decision for
an organization that can help to improve its overall performance and provide
a sound basis for __________________ development initiatives.

management and quality

one-time and continuous

specific and definable

strategic and sustainable

Lesson: Day 1 (V 1.1) - QMS LA Course 179/191

 Risk‐based thinking enables an organization to ________________the factors that could
cause its processes and its quality management system to deviate from the planned
results, to put in place __________________ controls to minimize negative effects and to
make maximum use of opportunities as they arise.

enable and corrective

identify and accurate

determine and preventive

specify and proper

Lesson: Day 1 (V 1.1) - QMS LA Course 180/191

 Which of the following are quality management principles:

Material Focus, Management Approach, and Investment

Customer Focus, Process Approach, and Improvement

Friendship, Connection of People, and Relative Management

Fraternity, Continuance of People, and Professional management

Lesson: Day 1 (V 1.1) - QMS LA Course 181/191

 An audit is a:

systematic, independent, and documented process for obtaining objective

evidence
strict, keen, and neutral process for deciding management outcome

honest, friendly, and thorough process for getting conformities

applied, helpful and usual process for helping organisations

Lesson: Day 1 (V 1.1) - QMS LA Course 182/191

 Audit evidence should be ____________

versatile

venerable

verifiable

visible

Lesson: Day 1 (V 1.1) - QMS LA Course 183/191

 Choose four auditing principles listed below:

Incidence

Independence

Fair Presentation

Fraternity

Integrity

Applicability

Accessibility

Confidentiality

Lesson: Day 1 (V 1.1) - QMS LA Course 184/191

 Only a risk-based approach in planning, conducting and reporting of the audit can help
achieve the _________________________

Auditing Standard

Audit Plan

Audit Findings

Auditor Timelines

Audit Objectives

Lesson: Day 1 (V 1.1) - QMS LA Course 185/191

 Evidence-based auditing is a:

Optional means of performing an acceptable audit

Optimal method of asking questions and taking audit notes

Rational method to reach a reliable audit conclusion

Nominal means of meeting the auditee and handing over the audit report

Lesson: Day 1 (V 1.1) - QMS LA Course 186/191

 Impartiality helps in conducting an ___________________ auditing and an
_________________ reporting

impartial, objective

lateral, nominal

rational, acceptable

jovial, subjective

Lesson: Day 1 (V 1.1) - QMS LA Course 187/191

Open Ended Question

Lesson: Day 1 (V 1.1) - QMS LA Course 188/191

 That's a wrap. We now completed Day 1 of the ISO 9001:2015 QMS Lead Auditor
Course. Would you please give us constructive feedback on our: Course Resource
(Day 1) Tutor (What improvements you seek from the tutor for the next session)
Support (What improvement you seek from 3FOLD to enrich your overall learning
experience) Your feedback could help improve the course, which will ultimately
benefit you for rest of the training sessions.

Please enter your answer here.

Lesson: Day 1 (V 1.1) - QMS LA Course 189/191

Lesson: Day 1 (V 1.1) - QMS LA Course 190/191
 Lesson: Day 1 (V 1.1) - QMS LA Course 191/191
Powered by TCPDF (www.tcpdf.org)