Employee Relations MCQ PDF

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14 Chapters
2100 Verified Questions
 Employee Relations
MCQ PDF
Cou
Employee Relations explores the dynamic relationship between employers and

employees in the modern workplace. The course examines theories and practices for

managing and fostering positive interactions, focusing on communication, conflict

resolution, negotiation, and the development of fair policies and procedures. Students

will analyze key legal frameworks, workplace rights and responsibilities, the role of

unions, and contemporary challenges such as diversity, inclusion, and remote work. By

studying real-world case studies and engaging in practical exercises, students will gain

the skills needed to build productive and harmonious workplace environments that

benefit both organizations and their employees.

Recommended Textbook
Human Resource Management 14th Edition by Dean Mondy

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14 Chapters
2100 Verified Questions
2100 Flashcards
Source URL: [Link]

Page 2
 Chapter 1: Human Resource Management: An Overview
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Human resource development involves training,career planning,organization
development,and performance management.
A)True
B)False
Answer: True

Q2) The ________ signifies the system of shared values,beliefs,and habits within an
organization that interacts with the formal structure to produce behavioral norms.
A) motivation model
B) network system
C) corporate culture
D) behavioral paradigm
Answer: C

Q3) An ongoing process whereby an individual sets career goals and identifies the
means to achieve them is called ________.
A) succession planning
B) career development
C) career planning
D) training
Answer: C

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Page 3
 Chapter 2: Business Ethics and Corporate Social

Responsibility
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Laws ________ ethical behavior.
A) mandate
B) offer guidance to
C) have nothing to do with
D) None of the above
Answer: B

Q2) Which one of the following is not one of the 2011 Global 100 Most Sustainable
Corporations in the world?
A) Kraft Foods, Inc.
B) Baxter International, Inc.
C) Weyerhaeuser Co.
D) Exxon Mobil Corporation
Answer: D

Q3) The Dodd-Frank Wall Street Reform and Consumer Protection Act was signed into
law in ________.
A) 1863
B) 1933
C) 2001
D) 2010
Answer: D Page 4

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 Chapter 3: Equal Employment Opportunity, Affirmative

Action, and Workforce Diversity

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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) You are a human resource manager with a large manufacturing [Link],you
heard one of your recruiters ask an applicant the following question: "What previous
medical conditions have you experienced?" Would this be an employment standard to
avoid? If this is an employment standard to avoid,what law or court decision is it based
on?
A) No, Weber v Kaiser Aluminum and Chemical Corporation
B) Yes, Age Discrimination in Employment Act
C) Yes, Civil Rights Act of 1991
D) Yes, American with Disabilities Act
Answer: D

Q2) Federal laws require firms to implement affirmative action programs,which are
monitored by the EEOC.
A)True
B)False
Answer: False

Q3) The H-1B employment visa allows [Link] the opportunity to work for companies
located outside the United States.
A)True
B)False
Answer: False Page 5

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 Chapter 4: Strategic Planning, Human Resource Planning,

and Job Analysis

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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) In which of the following occupations would observation be the least useful method
of job analysis?
A) forklift operator
B) financial analyst
C) assembly line worker
D) baggage handler

Q2) Which document clarifies the importance of a well-prepared job analysis?

A) Federal Register # 12
B) Uniform Guidelines on Employee Selection Procedures
C) EEOC Register of Guidelines
D) OFCCP Federal Register

Q3) The structure of job analysis questionnaires eliminates the possibility of employees
exaggerating their tasks and responsibilities.
A)True
B)False

Q4) Job rotation (cross-training)moves employees from one job to another to broaden
their experience.
A)True
B)False
Page 6

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 Chapter 5: Recruitment
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Ex-offenders are a viable source of employees for restaurants and farms.
A)True
B)False

Q2) The disposable workforce reference applies to ________.

A) contingent workers
B) offshored employees
C) retired workers
D) hourly employees

Q3) An event at a local university allowed students to visit virtual employer booths and
submit their résumés online 24 hours a day,seven days a [Link] is this recruitment
method called?
A) mass recruiting
B) universal recruiting
C) virtual job fair
D) corporate job board

Q4) Reshoring is the reverse of offshoring and involves bringing work back to the United
States.
A)True
B)False

Q5) What are the steps involved in the recruitment process?

Page 7
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 Chapter 6: Selection
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Validity is the extent to which a selection test provides consistent results.
A)True
B)False

Q2) What selection technique requires individuals to perform activities similar to those
they might encounter in an actual job?
A) psychomotor abilities test
B) assessment center
C) vocational interest test
D) job-related center

Q3) The ________ is designed to prohibit the improper use of genetic information in
health insurance and employment.
A) Freedom of Information Act
B) Federal Genealogy Act
C) Americans with Disabilities Act
D) Genetic Information Nondiscrimination Act

Q4) In a brief essay,discuss the uses for cognitive ability tests,psychomotor abilities
tests,and work-sample [Link] specific examples to illustrate your response.

Q5) How are companies using LinkedIn in their recruitment efforts?

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Page 8
 Chapter 7: Performance Management and Appraisal
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) Organizations that structure employees into self-directed teams are using peers to
appraise performance less frequently because of time constraints.
A)True
B)False

Q2) What is the primary advantage of using the work standards method?
A) anonymity
B) objectivity
C) flexibility
D) acceptability

Q3) Which term refers to a goal-oriented process directed toward ensuring that
organizational processes are in place to maximize productivity of employees,teams,and
the organization?
A) performance appraisal
B) strategic HR planning
C) performance management
D) development analysis

Q4) What are the characteristics of an effective appraisal system?

Q5) Identify and explain the three primary standards that may be used in designing
performance appraisal standards.

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answers,
9 click on the resource link above.
 Chapter 8: Training and Development
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) According to experts,which of the following has had the most significant impact on
how training is conducted?
A) globalization
B) outsourcing
C) internships
D) technology

Q2) According to recent studies,all of the following are skills that top leaders in
organizations need to improve EXCEPT ________.
A) developing strategic plans
B) encouraging individuality
C) motivating employees
D) thinking creatively

Q3) Showing a worker how to operate a bulldozer or an administrative assistant how to

schedule appointments are examples of ________.
A) training
B) development
C) morale improvement
D) behavioral development

Q4) What is the purpose of a corporate university?

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Page 10
 Chapter 9: Direct Financial Compensation Core

Compensation:
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Sample Questions
Q1) Factors that must be taken into account when building compensation systems
include the labor market,labor unions,interindustry wage differentials,the economy,and
legislation.
A)True
B)False

Q2) What form of pay equity exists when employees are paid according to the
differences in job characteristics within the company?
A) internal
B) employee
C) external
D) team

Q3) Bonuses and performance-based pay have become popular for executive
compensation packages because the [Link] laws do not allow firms to deduct more
than $500,000 of an executive's salary.
A)True
B)False

Q4) How does executive compensation differ in the [Link] Europe? Why do you think
this difference exists?

Page
Q5) In a brief essay,describe job evaluation 11 job pricing.
and

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 Chapter 10: Indirect Financial Compensation Employee

Benefits:
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150 Flashcards
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Sample Questions
Q1) Internal Revenue Service regulations allow for educational assistance benefits to be
non-taxable up to $10,000 per year.
A)True
B)False

Q2) Benefits do not generally serve as motivation for improved performance.

A)True
B)False

Q3) Steve is employed as an accounts manager at an advertising [Link] has

been offered a similar position at another firm for an equivalent salary and benefits
[Link] making his decision,Steve should focus primarily on nonfinancial
compensation [Link] of the following questions is LEAST relevant to Steve's
decision to remain at his current job?
A) Is the job meaningful and challenging?
B) Is the employee stock option plan risky?
C) Is there a possibility for increased responsibility?
D) Is there an opportunity for growth and achievement?

Q4) The Social Security Act of 1935 created a system of retirement benefits.
A)True
B)False
Page 12

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 Chapter 11: Labor Unions and Collective Bargaining
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) When preparing for negotiations,the union relies on the union steward to provide
information about members' attitudes.
A)True
B)False

Q2) Major reasons employees join unions include all of the following EXCEPT ________.
A) dissatisfaction with management
B) need for avenues of leadership
C) desire for a social outlet
D) pressure from managers

Q3) Ben is a member of the electricians' union,which is currently striking against

Rawlings [Link],Ben does not support the strike and does not want to
participate,so he is continuing to work at [Link] a result,Ben could be fined as high
as ________ percent of his wages.
A) 25
B) 50
C) 75
D) 100

Q4) What are right-to-work laws? How do these laws relate to union security?

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Page 13
 Chapter 12: Internal Employee Relations
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150 Verified Questions
150 Flashcards
Source URL: [Link]

Sample Questions
Q1) How can firms protect themselves against employment lawsuits when disciplining
employees?

Q2) What is the difference between a demotion and a promotion? What factors should
managers consider when demoting and promoting employees?

Q3) Which term refers to the process of moving a worker to a lower level of duties and
responsibilities with a reduction in pay?
A) transfer
B) discipline
C) demotion
D) outplacement

Q4) when a firm delays downsizing as long as possible,the firm will most likely
________.
A) recover more quickly when the economy improves
B) implement a formal grievance procedure
C) force senior employees into retirement
D) file for bankruptcy within one year

Q5) Why is it important for a firm to focus on internal employee relations? How does
employment at will relate to a firm's internal employee relations?

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Page 14
 Chapter 13: Employee Safety, Health, and Wellness
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150 Verified Questions
150 Flashcards
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Sample Questions
Q1) What state has a law that permits employees to take up to three days leave from
work in any 12-month period for a variety of activities connected with domestic violence
issues?
A) Florida
B) California
C) Michigan
D) Louisiana

Q2) Which of the following is caused by pressure on the median nerve that occurs as a
result of a narrowing of the passageway that houses the nerve?
A) carpal isometrics
B) carpal tunnel syndrome
C) ergotism syndrome
D) isometrics syndrome

Q3) Which of the following best describes the primary purpose of ergonomics?
A) encouraging ethical work behavior
B) monitoring worker productivity
C) promoting good posture
D) studying fatigue issues

Q4) Why do firms offer wellness programs and employee assistance programs?

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Page 15
 Chapter 14: Global Human Resource Management
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150 Verified Questions
150 Flashcards
Source URL: [Link]

Sample Questions
Q1) An employee who is not a citizen of the country in which the firm is located,but is a
citizen of the country in which the organization is headquartered is referred to as
a(n)________.
A) host-country national
B) third-country national
C) expatriate
D) operant

Q2) Companies rely exclusively on publications such as the [Link] of State

Indexes of Living Costs Abroad to determine allowances for expatriate employees.
A)True
B)False

Q3) It is important for global firms to consider cultural differences when implementing
e-learning [Link] is a complex [Link] national culture and the
following three national cultures: power distance,individualism/collectivism,and
masculine/feminine.

Q4) An example of a third-country national would be an Italian citizen working for a

French company in Germany.
A)True
B)False

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Page 16