We have a problem. Dreaming up a vision and writing out our list of core values, missions, etc. is an exciting and crucial part of any business. The problem is that most cafes stop there. The list of ideals an noble pursuits never make their way into reality and are soon relegated to only being invoked at staff meetings.  So many of the issue we have with toxic work places, burned out staff, and needless turn over stem from the values-actions gap.  Today we are going to discuss this issue and how you can make sure your values are not just nice ideas, but are lived out in the real life of the business.  Interested in consulting & coaching : chris@keystotheshop.com   Links to related episodes: 156 : Founder Friday w/ Lauren Crabbe, Co-Founder of Andytown Coffee Roasters, San Fransisco COVID-19 Focus : Jonathan Pascual | Taproom Coffee and Beer | Atlanta, Georgia Systems as Care 179 : What you MUST Know About Employee Culture w/ Stan Slap   Visit our awesome sponsors! Elevated batch brew and so much more! Ground Control Cyclops Brewer   Solid, cafe quality espresso for an accessible price: www.flairespresso.com