Human Computer Interface
Introduction Principle and Guidelines
Design Process
Dialog Notation Implementation support Inter Active Devices Documentation
Computer supported cooperation
Information search and visualization
Chapter 1: Human Factors of Interactive Software
1.1 Introduction 1.2 Goals of System Engineering
Steps For User-interface Engineering
1.3 System - User Interface Design Goals
1.4 Motivations for Human Factors in Design
1.5 Accommodation of Human Diversity
Physical abilities and physical workplaces
Cognitive and perceptual abilities
1.6 Goals for Our Profession
Introduction
User Interfaces Are Products of Interdisciplinary Work What are the Business Ramifications?
Introduction
Individual User Level International Influences
User Interface Engineering
Success requires commitment from designers and managers
Task analysis to ensure proper functionality Generally alternatives must be compared
Reliability, Availability, Security, and Data Integrity
User Interface Engineering
Standardization, Integration, Consistency, and Portability
Schedules and Budgets
System - User Interface Design Goals
Define the target user community associated with the interface Communities evolve and change
System - User Interface Design Goals
5 human factors central to community evaluation:
1. Time to learn 2. Speed of performance
3. Rate of errors by users
4. Retention over time 5. Subjective satisfaction
Trade-offs sometimes necessary Test all design alternatives using mock-ups
Motivations for Human Factors in Design
1.Life-critical systems
2.Industrial and commercial uses
Motivations for Human Factors in Design
3. Office, home, and entertainment applications
4. Exploratory, creative, and cooperative systems
Accommodation of Human Diversity
Physical abilities and physical workplaces
Cognitive and perceptual abilities Personality differences Cultural and international diversity Users with disabilities
Elderly Users
Physical Abilities and Physical Workplaces
There is no average user
Human dimensions/static measures
Take into account dynamic measures such as reach, strength or speed Account for variances in sense perception
Vision Touch-keyboard,touchscreen Hearing
Workplace design can both help in work performance
Cognitive and Perceptual Abilities
Cognitive processes
Short term & working Memory, Long term and Semantic memory, problem solving , decision making , search and scanning , time perception
factors affecting perceptual and motor performance
alertness , tiredness , sensory deprivation
sleep deprivation , aging
Dullness, Drug. Smoking Alcohol
Fear,mood,emotion
Personality Differences
There is no set of classification for identifying user personality types Myers-Briggs Type Indicator (MBTI) - 4 different dichotomies extroversion versus introversion sensing versus intuition (good at precision vs good at solving new problems) perceptive versus judging (delay decisions to take in new data vs quick to make decisions) feeling versus thinking
Cultural and International Diversity
special characters Left-to-right versus right-to-left Date and time formats Numeric and currency formats Weights and measures Telephone numbers and addresses Names and titles (Mr., Ms., Mme.) ID numbers Capitalization and punctuation Sorting sequences
Icons, buttons, colors
Pluralization, grammar, spelling Etiquette, policies, tone, formality, metaphors
Users With Disabilities
Sight, hearing, mobility
Plan early to accommodate Americans With Disabilities Act
Elderly Users
Forgotten by largely young technologists
Fast growing segment in US Provide variability
1.6 Goals for Our Profession
Influencing academic and industrial researchers
Potential research topics Providing tools, techniques, and knowledge for system implementers Raising the computer consciousness of the general public
End Chapter 1