FUNDAMENTALS IN
LODGING OPERATION
HOSPITALITY MANAGEMENT
overview
Derived from the French word “ hospice “ meaning to provide for
weary or to take care of those traveling.
Hospitality Management is the act of planning and organizing of
human and material resources.
The history of the hospitality industry dates all the way back to
Colonial period in the late 1700’s. Things changed quiet a bit since
then , the hospitality industry has experienced significant
development over the years as it has faced World Wars. The industry
that we know it today began to take form in the early 1950’s and
1960’s, leading the way for into the dynamic industry we know today.
HISTORY OF THE HOSPITALITY
INDUSTRY
EARLY HOSPITALITY MEDIEVAL PERIOD
GREEK/ ROMAN CULTURE English travellers
Noted as early as 40BC. Inns were actually private homes
Built for social and religious purposes. Nobility stayed in monasteries
Roman businessmen travelled Stagecoach became favored
Romans were the first pleasure transportation
travellers • A type of horse-drawn carriage
After the fall of Roman empire , public
hospitality fell to religious orders.
HISTORY OF THE HOSPITALITY
INDUSTRY
Colonial period RENAISSANCE PERIOD
public coach put into effect around High demands for inns and taverns
( social hubs that served alcoholic beverages & food.)
1650
• Used in a modern context such as buses
1st hotel – HOTEL DE HENRY IV 1788
Coach inns built along routes Built at cost $17.50
60 beds
Inns is a sleeping accommodations
(a facility in which food and drink Coffee houses also built
were served and a shelter for both
the drivers and horses)
HISTORY OF THE HOSPITALITY
INDUSTRY
French revolution The new world (18th & early 20th century)
Introduction of railroads
Changed the course of culinary history
Depot hotels
Brigade system was developed by Georges (lodging establishments located near transportation hubs such
as railway stations or ports.)
Auguste Escoffier (father of Modern Cuisine) Began to arise in the arly 1800’s. most
An organizational structure revolutionized cases hotels were located in train stations.
kitchen management by dividing tasks
Thomas Cook (1841)
among specialized roles.
An English man
M. Boulanger is the father of modern
restaurant. Considered as the 1st travel agent taking
groups of North American in 1856 to hotels
Called soup he sold “restorantes”
on his “Cooks Tour of Europe”.
Revolution caused some of the chefs to
come to the new world.
HISTORY OF THE HOSPITALITY
INDUSTRY
Nineteenth century Advent of air travel (19th &
1898 Savoy hotel opened in London 20th century)
General manager was Cesar Ritz Air travel was made available to
Chef was Auguste Escofier
masses
Conventions and conferences
Delmonico’s in New York City
Became an integral part of successful
A landmark in New York City’s dining
scene commerce
Business traveller became the most
Offers a Bilingual menu (a menu that
provides food and drink options in two languages,) important lodging guest.
HISTORY OF THE HOSPITALITY
INDUSTRY
Twentieth century restaurants
1921 white castle
1927 Howard Johnsons
1927 Marriott Hot Shoppe
1965 TGI Fridays
1982 Chili’s
SEGMENTS IN HOSPITALITY
INDUSTRY
1. LODGING (ACCOMODATIONS) – includes hotels, motels, resorts , inns , and ,
bed and breakfast. This segment focuses on providing lodging and related
services.
2. FOOD AND BEVERAGES ( F&B)- encompasses restaurants , cafes bars and
catering services. It involves the preparation and serving of food and drinks.
3. TRAVEL AND TOURISM- involves travel agencies, tour operators, and
transportation services such as airlines, cruise lines, and car rental
companies.
4. RECREATION AND ENTERTAINMENT- includes theme parks , casinos, sports
facilities, and other recreational activities that provide entertainment and
leisure options.
INTRODUCTION TO THE LODGING
INDUSTRY
The lodging industry is a crucial segment of the hospitality sector
focused on providing accommodation services to travellers, tourist,
and temporary residents.
Its primary function is to offer a place to stay, whether for a short term
visit or an extended period, catering to a wide range of needs and
preferences.
KEY COMPONENTS OF THE LODGING
SEGMENT
HOTELS –provide a range of services and amenities from basic to luxurious
and often include multiple room types and facilities
MOTELS- typically located along highways ,offering convenient often budget
friendly accommodation with easy access for travellers.
RESORTS- offer extensive amenities and recreational facilities such as
pools, spas, and activities , often situated in scenic or vacation destinations.
INNS AND BED & BREAKFAST- smaller often family run establishments that
provide a more personalized and homey experience usually including
breakfast
HOSTELS- budget friendly accommodations typically geared toward
younger travellers or backpackers with shared rooms and facilities
KEY COMPONENTS OF THE LODGING
SEGMENT
VACATION RENTALS- includes properties like apartments ,houses, or
cabins rented out for a short term stays often found through
platforms .
EXTENDED STAY HOTELS- designed for guests who need
accommodations for longer periods , offering kitchen facilities and
more home-like amenities.
LODGING AND THE TRAVEL AND
TOURISM INDUSTRY
LODGING is a key element of the travel and tourism industry ,
influencing traveller decisions, supporting tourism activities, and
contributing to the economic impact of tourism.
Its integration with travel and tourism enhances the overall visitor
experience and supports the growth of both sectors.
THANK YOU
