Managing Human Resources
• Real Case Studies from Leading Companies
Introduction
• What is Human Resource Management
(HRM)?
• - Strategic approach to managing people
effectively
• - Focuses on recruitment, development,
retention, and motivation
• Why Case Studies?
• - Real-world understanding
Case Study 1 - Infosys
• Company Overview:
• - Global IT services company headquartered in
India
• - 300,000+ employees
• HR Challenge:
• - High attrition, difficulty retaining skilled
talent
Case Study 2 - Tata Steel
• Company Overview:
• - One of India’s largest steel producers
• HR Challenge:
• - Industrial labor unrest, low employee morale
in early 2000s
• HR Solutions:
• - Worker Participation: Joint consultative
Case Study 3 - Google
• Company Overview:
• - Global tech leader known for innovation
• HR Challenge:
• - Sustaining high engagement during rapid
growth
• HR Solutions:
• - Culture of Innovation: 20% time policy for
Comparison Table
• Company Key HR Focus Outcome
• Infosys Training, Retention Reduced
attrition
• Tata Steel Worker welfare, Engagement
Improved labor relations
• Google Innovation, Manager Dev. High
engagement & performance
Key Learnings
• - Invest in employee development to improve
loyalty and performance
• - Transparent appraisal systems create trust
and motivation
• - Employee well-being is critical for long-term
success
• - Diversity and inclusion enhance innovation
and team dynamics
• - Recognition and growth opportunities
improve morale and reduce attrition
Conclusion
• - HRM is not one-size-fits-all — customized
strategies work best
• - Real case studies show HR’s direct impact on
business success
• - Forward-thinking companies prioritize
people to build strong, sustainable
organizations
• “Take care of your employees and they will
take care of your business.” – Richard Branson