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Business Insight: Business Processes Optimization through Process Visibility and Automation
Tim Wu Principal Sales Consultant Oracle Taiwan LLC, Taiwan Branch

Business Process Management

Visualize and Automate Your Business Process

Organizational Units
Customer Relationship Management Sales and Marketing Production Planning Manufacturing Inventory & Logistics Finance & HR

Order Management Process

Processes

Product Configuration

Order Management

Warranty & Returns Management

Customer Relationship Management Sales and Marketing
Produc t

Production Planning
produc t ERP

Manufacturing
produc t MES

Inventory & Logistics

Finance & HR

CRM

SFA

Produc t

produc t ERP

SCM

produc t MES

DB

LMS

B2B

ERP

CRM

SFA

SCM

DB

LMS

B2B

ERP

Inv MGMT

Inv MGMT

Enterprise Infrastructure Services (Portal, SOA, IDRS, LDAP, EAI, E-mail, IT Operations)

Enterprise Infrastructure Services (Portal, SOA, IDRS, LDAP, EAI, E-mail, IT Operations)

Real-World Business Processes span organizations, systems, and applications.

BPM models, simulates, executes, manages, monitors, & optimizes those Business Processes.

Business Process Optimization

Business Analysts

Process Implementer Process Modeling, Simulation and Documentation Process Development and Systems Integration

DB

Oracle BPM
Use UseCases Cases
1.0 1.0Get Getthe thestuff stuff 2.0 2.0Build Buildthe thepicture picture 3.0 BAM Consoles 3.0 BAM Consoles

Apps
Business Systems

Business Owners

Requirements Requirements

1.1 1.1Process ProcessDiagram Diagram 2.1 2.1Launch Launchscreen screen 3.1 3.1Monitoring Monitoringscreen screen

Process Management and Real-Time BAM

Historical & Trend Analysis Tools

Process Participants

Process Server and Monitoring Repository

Your Enterprise BPM Strategy

Business and IT collaboration

To streamline processes across applications & lines of business

Leverage a complete and integrated BPM Platform

Support system-centric, human-centric, document-centric, and decision-centric Business Processes in a single runtime

Continuous refine business process efficiency

Keep modifying your process through process monitoring, analysis, simulation, re-design

Unified Integration Platform

BPM Basis SOA Service Infrastructure

BPM 11gR1 Architecture

BPM Layers on Top of SOA Suite

Shared BPMN Model

BPA

Rich End User Interaction

Web based customization

BPMN 2.0, BPEL

Workspace

Process Portal (WC spaces)

MS Office

BPM Studio
(Business & IT views)

Process Composer BPEL BPMN

Human Workflow

Process Core B2B

Process Analytics

Business Rules

Mediator

Unified Runtime
Common JCA-based connectivity infrastructure
Optimized binding

Repository Repository Policy Manager

BAM
Proc Cubes

Oracle Service Bus

EM console +BPMN Screens

New BPM Features

Business Process Modeling

Support Standard BPMN 2.0 BPMN (Business Process Modeling Notations) Service Engine
Build on top of existing process engine BPMN artifacts (Events, Gateways, Activities, Sequence Flow) mapped to internal process engine format Unified support for clusters, HA, monitoring & manageability etc. New Audit & Measurement Infrastructure

Process Modeling in Studio and Composer

Sample BPMN Process

Service Task

Rules Task Human Task

Parallel Branching XOR branching Merge Lane Join

BPMN Process Simulation

Simulate Processes Before Execution

Process Composer
Web Based Process Customization

Human Task User Interfaces

Rich Forms

Visual Designer Completely auto-generated forms Data Control for drag and drop editing
Mash up data from other sources

Rich set of interactive UI elements Charting and other visualization elements

Organizational Units, Roles & Holidays

Organizational Units are abstract and can be mapped to 1 or more LDAP Groups Roles are created to create areas of responsibilities for human persons in an Organization

Process Development on Top of SOA

Zero code IT environment

Drag & Drop an Adapter Service from the Service Component Palette to the Composite Diagram. Follow the configuration steps in the Adapter Service wizard. The Adapter Service now gets added to the Business Catalog/Services folder.

BPMN Service Task

Service Task
Refers to a System Invocation or automated step. BPMN assumes that the underlying business function is exposed as a Service and Operation. The invocation is synchronous in nature and is completed upon receipt of the response. The input and output data of the process step have to be mapped to the Input Message and Output Message of the Operation.

Rule Task
BPMN Rule Task
References rules definition.

Oracle BPM Studio

You can link Rule Definitions to a Rule Task in one of the 2 ways. Go to Implementation Tab. Browse () a Rule Definition from the Business Catalog. Create (+) a Rule Definition by invoking the Rules Editor. The Rule Definition gets automatically added to the Business Catalog.

2009 Oracle Corporation Proprietary and Confidential

BPMN for BPM Bootcamp 11g

Business Rules Engine

Decision Tables

Runtime Rule Editing in Web

SOA Composer
Authoring of Business Rules Save Business Rules in Enterprise Rules Repository Commit changes to make them visible at runtime

17

Process Analytics and BAM

Define business indicators Define KPIs, specify measurements and actions

Out of the box dashboards for real time monitoring Create custom BAM dashboards

BPM Standard Dashboards

Dashboards on Workspace

Example of a process workload dashboard with drilldown to workload by activity. Lower section to show actual instance based on the selection in these charts Standard Dashboards are available from BPM Workspace

Integration with Oracle BAM

Customized Real-time Monitoring Dashboard

Monitor Express Dashboards are shipped with the products and are based on standard Data Objects

End-to-End Instance Tracking

BPMN
External Service Human Workflow

BPEL
Mediation Business Rules

Summary
Start your business process optimization TODAY! Oracle BPM Suite offers a platform for design, monitor, analysis, simulate and optimize your business processes
BPM Studio & Process Composer for process development & simulation Process Analytics through standard dash board or Oracle BAM Process Composer for business user customization and optimization