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Billing System of Multan Electric Power Company 1
Billing System of Multan Electric Power Company 2
Billing System of Multan Electric Power Company 3
Dedication
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Billing System of Multan Electric Power Company 4
Table of Contents
A Directory to the
Report
Billing System of Multan Electric Power Company 5
Table of Contents
Preface 8
Acknowledgements 10
Section 1: Introduction
1.1 About MEPCO……………………………………………………………………………...………………………. 12
1.2 History of MEPCO………………………………………………………………………………………………... 13
1.3 Vision of MEPCO………………………………………………………………………………………………….. 14
1.4 Mission Statement………………………………………………………………………………………………. 14
1.5 Technical Overview……………………………………………………………………………………………… 15
1.6 Jurisdiction Map………………………………………………………………………………………………….. 17
Preface
Some Words
About the Report
Billing System of Multan Electric Power Company 8
Preface
“Genius makes its observations in short‐hand; talent writes them out at
length.”
‐‐‐ Christian Nevell Bovee
“Nothing has such power to broaden the mind as the ability to investigate
systematically and truly all that comes under thy OBSERVATION in life.”
‐‐‐Marcus Aurelius
As mentioned by the above quotations observing and on‐site viewing are a
very firm base for learning. We learn a lot more by seeing the theories, we read in
books, applied practically by the pros and by seeing how they actually put them to
work.
Team building and teams are an important part of the business as we see it
today and a large emphasis is given to them in the modern business world.
Organizations make systems to accomplish tasks and to increase efficiency in their
work. When it came to choosing the organization of the Billing System MEPCO
became the first thing to the mind of the team members.
We were extremely pleased to do the case study of MEPCO because we
saw the book written theories in real action. The effective system at MEPCO was a
piece of art and to see it in working process was a treat itself. The billing system at
MEPCO is designed to calculate and disseminate bills and to store these bills in
the data base and to use them for further use. MEPCO has fine organizational
structure and a well defined fully working effective system that helps and aids
managers to do their job at best. Our knowledge was further enlighten when we
had some of the lectures from the seniors managers of MEPCO, they knew quite a
lot about the organization and the subject and they left no stone unturned to let
us know about that it was a four week study of the billing system and we had the
most enjoyable case study of our life.
It is hoped that the conducted study and the compiled report will provide a
source of comprehensive information and a complete survey report on the topic
as well as on the organization.
Billing System of Multan Electric Power Company 9
Acknowledgements
A Short Thanks
Giving
Billing System of Multan Electric Power Company 10
Acknowledgements
This project report is a result of joint hard work of the whole team and was
accomplished by the blessing and grace of Allah Almighty.
We want to give a special thanks to Prof. Dr. Muhammad Aftab who gave
us their full support and guided us throughout this report and she should be given
credit on top of all for this collection of knowledge.
We like to express our gratitude to Raja Ishtiaq (Head of Law Dept.
MEPCO), Ahsan Kareem (Manager Revenue Branch) and the whole MEPCO Team
that helped us by providing all the needed information we needed to complete
this report.
At the end we would also like to thanks our parents who motivated us and
that motivation led to the successful completion of the report and also all our
mates who took time out of their busy lives to help us complete this report.
Billing System of Multan Electric Power Company 11
Section 1
Introduction
Sr. Title
1 About MEPCO
2 History of MEPCO
3 Vision of MEPCO
4 Mission Statement
5 Technical Overview
6 Jurisdiction Map
Billing System of Multan Electric Power Company 12
Area Electricity Board Multan
The local areas electricity distribution service was being performed by various
Regions of WAPDA. Then the Area Electricity Board (AEB) Multan, on the eight AEBs in
Pakistan, was established under the scheme of Area Electricity Boards in 1982, in order
to provide more autonomy and representation to provincial government, elected
representatives, industrialists, agriculturalists and other interest groups in functions of
the AEBs.
MEPCO
The environment and structure of the power industry throughout the world are
undergoing dramatic change. The power sector is moving from monopoly to
privatization and from integration to disintegration. To keep pace with this change, the
Government of Pakistan approved a S0trategic Plan in 1994 as a consequence of which
the power wing of WAPDA has been unbundled into 12 Companies for generation,
transmission and distribution of electricity.
Multan Area Electricity Board was reorganized into one such corporatized entity
under the name of Multan Electric Power Company (MEPCO) with effect from
14.05.1998, with the aim of commercialization and eventually privatization.
Billing System of Multan Electric Power Company 14
Billing System of Multan Electric Power Company 15
Organizational Structure Of Mepco
MEPCO comprises of the following eight (08) distributions Operation Circles, one
(1) Construction and two (2) GSO Circle, as detailed below:‐
Operation Circles
Circle Name Divisions/Sub Divisions
1. Multan Circle 6 Divisions / 33 Sub Divisions
2. D.G. Khan Circle 3 Divisions /12 Sub Divisions
3. Vehari Circle 3 Divisions /13 Sub Divisions
4. Bahawalpur Circle 3 Divisions / 17 Sub Divisions
5. Sahiwal Circle 4 Divisions /18 Sub Divisions
6. R.Y. Khan Circle 3 Divisions /15 Sub Divisions
7. Muzaffargarh 3 Divisions /16 Sub Divisions
8. Bahawanager Circle 3 Divisions / 13 Sub Divisions
G.S.O. Circles 6 Divisions
1. Multan Circle
2. Sahiwal Circle
Project Construction Circle 8 Divisions
Grid Stations
1. 132/11KV 74 Nos.
2. 66/11KV 30 Nos.
Total 104Nos.
Billing System of Multan Electric Power Company 16
Distribution Transformers 109,381 Nos.
Capacity of Distribution Transformers 5639.770 (MVA)
Detail Of Information Given Below:‐
Sr. Information Figure Unit
#
1. Total Length of 132/66KV, T/Lines 4282 KM
2. 132KV Transmission Line. 2832 KM
3. 66KV Transmission Line. 1450 KM
4. Total No. of Power Transformers 197 Nos.
5. Peak Demand of 2006‐07 1852 MW
6. Peak Demand of 2007‐08 2218 MW
7. New G/S added in 2006‐07,2007‐08 01 No.
8. Conversion for 66KV & 132KV 2006‐07 02 Nos.
9. Augmentation during 2006‐07,2007‐08 22 Nos.
10. Extension 2006‐07, 2007‐08 15 Nos.
HT / LT LINES
Sr. # Information Figure
1. 11 KV Feeders 867 Nos.
2. Length of 11 KV Line 61,818.224 KM
3. Length of LT Line 41,615.914 KM
Billing System of Multan Electric Power Company 17
Billing System of Multan Electric Power Company 18
Section 2
MEPCO’s MIS
Sr. Title
1 Organogram
2 Major Subsystems of MEPCO
3 Inputs and Outputs of MEPCO
4 MEPCO’s MIS
5 Organogram of MIS Dept.
6 Working of MIS Dept.
7 MEPCO Online MIS Web Site
8 MIS Web Site Main Menu
Billing System of Multan Electric Power Company 19
2.1 Organogram
Billing System of Multan Electric Power Company 20
Audit HRM
Comercial Legal
Operational MIS
Technical
Billing System of Multan Electric Power Company 21
Inputs
The inputs of MEPCO includes the raw form of electricity coming from the power
stations and WAPDA and the purchased electricity from NEPRA. The then distribute this
electricity through out the multan division.
Outputs
The output of MEPCO is the processed form of electricity that is in the state of
distribution and is distributed through grid stations and transformer. They distribute this
electricity through out multan division to various sub divisions.
Billing System of Multan Electric Power Company 22
Vendors
G
s
ov
er
er
ld
nm
Ho
en
k
oc
t
St
Fees Backs
Management
Consumer
Control
WAPDA
Processing Distribution of
Inputs
Electricty Electricity
Di
m ns
s
e o
al
t
Th tati
ri but
r
or
s
Indicators
Economic
Billing System of Multan Electric Power Company 23
Upper Management Level
Strategic
Planning Information
MIS
MEPCO’s MIS
Billing System of Multan Electric Power Company 25
Billing System of Multan Electric Power Company 26
MIS Department
Liasion
Section
Control
Section
Punch/Entry
Section
Machine
Room
Billing System of Multan Electric Power Company 27
On the directives of CEO MEPCO, Online MIS website (www.mepco‐it.com.pk) is
developed to provide all required reports and information to concerned field officers on their
desk through internet promptly. This helps for prompt action to control line losses, improve
recovery and overall performance of company through daily monitoring. This website is
password protected.
How to access website
After connecting internet, Run Internet Explorer and type www.mepco‐it.com.pk in address bar
of Internet Explorer. Press Enter or click on “Go” Button.
User Name & Password
A login screen as above will appear. Please give the user name and password as already
provided to you and click on login.
Billing System of Multan Electric Power Company 28
Menu
After successful login home page of website will be appeared. You can go to different reports by
using menus.
Username and passwords along with user manual has been circulated vide this office No.
MCM/WS‐208/1591‐1796 dated 07.06.2005.
Billing System of Multan Electric Power Company 29
{ Site Home (Use this option to go to home page)
{ Logout (Use this option to logout your account)
Daily Reports
o Cash collection (Date wise) Company level to Sub Division level
o Batch‐wise assessment (Batch wise) Company level to Sub Division level
¾ Billing Statistics Report
o Billing Status (Status of Batch & Cash received from Divisions and status of
Cash Posting and Batch billing at Computer Center)
Defaulters
o Running Defaulters
Company to Sub Division Level
From 1000 to 500000 (Select any)
To 1000 to > 500000 (Select any)
Batch No. 01 to 21,27 or all
Private or Govt.
Running or Disconnected
Sorted by: Ref No., Amount, Age
o Outstanding TDO’s/ERO’s (CP‐114)
Company to Sub Division Level
o Outstanding TDO’s/ERO’s (CP‐114 Tentative)
Company to Sub Division Level
Available on 25th of each month
Line Losses
o Monthly (Company to Sub Division/Feeder level)
o Progressive (Company to Sub Division/Feeder level)
o Feeder Analysis (%Age Losses Slab wise List)
Revenue
o Monthly Billing
Monthly Billing v/s Collection & %Age
Company to Sub Division level
Private, Govt. & Total
Tariff/Slab Wise (Analysis of Billing/Collection)
o Computed Assessment
Computed Assessment v/s Collection & %Age
Company to Sub Division level
Billing System of Multan Electric Power Company 30
Private, Govt. & Total
o Receivables
Receivables, Arrears & Spill Over
Company to Sub Division level
Private, Govt. & Total
o Govt. Departments
Company to Sub Division level
Federal & Provincial Govt.
Department wise
No. of consumer, O. Bal., Assessment, Payment, C. Bal
Others
o Defective Meters (CP‐90)
Company to Sub Division level
o Billing Program
Meter Reading and Billing Schedule
o Court Cases
Company to Sub Division level
Use Back Button to go back
Use MIS Home Button to come on main home page
All Reports can be printed.
Billing System of Multan Electric Power Company 31
Section 3
Getting New
Connection
Sr. Title
1 Applying for New Connection
2 Processing of User Application
3 Making Feasibility Report
4 Paying the Demand Notice
5 DFD for Getting a New Connection
Billing System of Multan Electric Power Company 32
To apply for new connection the user needs to send the application
to the SDO which then process it further.
Billing System of Multan Electric Power Company 33
* * Recive User's
Application
SDO
Check Connection
Recuest
<<include>> <<include>>
Conncection Conncection
Request < 40 Request >= 40
Ast. *
Manager <<extend>>
C.S.
*
<<extend>>
Ex.
Engg.
*
*
* Make a Fesibility
Report
<<include>>
* * Make Demand
Actor Notice
The sent application is then sent by the SDO to either ex. Engg. Or to
the Ast. Manager C.S. depending on the requested connection. Who then
direct it to the lineman to get a feasibility report which is sent to the dist.
Billing System of Multan Electric Power Company 34
Process
Ex. Application
* *
Engg.
<<include>>
Make Feasibility
Requirements
Recieve Feasibility
Line Requirements
* *
Suprt.
<<include>>
On Site Feasibility
Study
<<include>>
Process Demand
Notice
<<include>>
Send Demand * *
Notice
SDO
To make the feasibility report the lineman gives a direct visit to the site where
the connection is to be installed. Then estimate the expenses then send it back to SDO.
Billing System of Multan Electric Power Company 35
Paying the Demand Notice
Recieve the *
Demand Notice *
<<include>> Actor
Pays Demand
Notice in a Bank
<<include>>
Send Receipt
* Recieve Receipt
*
Actor
Once the demand notice is made it is then sent to the user so that he/she may
pay it to the banks.
Billing System of Multan Electric Power Company 36
Billing System of Multan Electric Power Company 37
Section 4
Billing System
Sr. Title
1 Consuming Units
2 Meter Reading
3 Generating & Distributing Bills
4 Paying Bills and Receiving
Revenues
5 DFD of Billing System
Billing System of Multan Electric Power Company 38
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Section 5
Problem in the
Current System
Billing System of Multan Electric Power Company 44
1. No online application System
2. Billing process is slow and has to go through a lot of useless stages.
3. Recovery reports are sent about a month late.
4. The mainframe is located in the head quarters which slow down the report
receiving process.
5. The schedule generating process is not automated.
6. More automation is needed in the organization.
Billing System of Multan Electric Power Company 45
Section 6
Proposed
Solutions
Billing System of Multan Electric Power Company 46
1. Need online application System
2. Need to speed up the Billing process and has to go cut the useless stages.
3. Recovery report generation must be speed up so that action should be taken
early.
4. Must increase database capability.
5. The schedule generating process must be automated.
6. More automation is needed in the organization.
Billing System of Multan Electric Power Company 47
Section 7
References
Billing System of Multan Electric Power Company 48
2. www.docstoc.com
3. www.wikipedia.com
4. www.britanica.com
5. SAD by Awad
6. SAD by Kendell n Kendell
7. MIS by Louden n Louden
8. IS by Steven Alter