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Supply Chain Management_ch16

Supply Chain Management_ch16

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Categories:Types, Business/Law
Published by: yow jing pei on Sep 16, 2013
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© 2007 Pearson Education
 
17-1
 
Chapter 16Information Technologyand the Supply Chain
Supply Chain Management
(3rd Edition)
 
© 2007 Pearson Education
 
17-2
 
Outline
The Role of Information Technology in the SupplyChain
The Supply Chain IT Framework 
Customer Relationship Management
Internal Supply Chain Management
Supplier Relationship Management
The Transaction Management Foundation
The Future of IT in the Supply Chain
Supply Chain Information Technology in Practice
 
© 2007 Pearson Education
 
17-3
 
Role of Information Technologyin a Supply Chain
Information is the driver that serves as the “glue” to create a
coordinated supply chain
Information must have the following characteristics to be
useful:
 – 
Accurate
 – 
Accessible in a timely manner 
 – 
Information must be of the right kind
Information provides the basis for supply chain managementdecisions
 – 
Inventory
 – 
Transportation
 – 
Facility

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