MARK D.

SMITH
• Las Vegas, Nevada • 702.239.3362 •
nmrmark@yahoo.com

PROFILE

 Results-oriented, energetic business operations and gaming professional. Experience in

creating and implementing computer system design strategies that serve to generate revenues,
build dynamic teams, and deliver ‘red carpet’ customer service to an increasingly demanding
public.

 Cited throughout career as a creative problem-solver, and calculated risk-taker; a change

agent skilled in exposing inefficiencies, producing solutions, and shaping the future of business.
Growth-focused, and inspired by the power of teams to deliver results.

 Well-developed communication skills demonstrated through in-depth reports, group speaking

and presentation skills, extensive public relations, and the ability to interact productively with
individuals from all backgrounds.

 Demonstrated ability to successfully negotiate, resolve conflicts and guarantee accuracy in

contracts and bids. Analyzed proposed costs and prices and negotiated contract terms and
conditions. Performed cost and price analysis and prepared delivery schedules

STRENGTHS

 Business Development  Gaming/Hospitality Operations  Critical Problem-Solving

 Mentoring/Leadership  Relationship Management  Computer system design
 Contract Administration  Purchasing/FF&E  Process Management
 Negotiation  Analysis/Evaluation  Title 31 Gaming Regulations
EXPERIENCE

MANAGEMENT / PROFESSIONAL POSITIONS:

MDS Inc. – Las Vegas, NV 2000 – 2009

Operations Director
 Provide business development and market analysis consultation for companies looking to
maximize their performance with corporate turn-around consultation; process management.

NMRhealthpros/North Country Center – Las Vegas, NV 2000 - 2005

Account Executive
 Provided medical professional staffing and services to the State of California prison systems;
consulted, negotiated and obtain agreements with medical and large scale hospital organizations
to provided services.
Property Operations Manager
 Managed large scale office complexes, including all lease negotiations, vendor management,
purchasing/furniture, fixtures and equipment (FF&E), banking and accounting procedures.
Mark D. Smith – Page 2

USCS International (Cable Data & IBS) – Rancho Cordova, CA 1995 – 1999
Executive Strategic Consultant / Software Analyst Manager / Production Material Manager
 Developed operational business plans for Cable Data products.
 Provided project management and consulting services as a result of comprehensive
knowledge of global cable and telecommunication industry to multi-system operators
nationwide.
 Front-line Software Analyst manager; resolved conflicts; negotiated profitable solutions;
utilized Production System Reporting Database to verify accuracy of customer’s data.
 Implemented Production System Reporting software which resulted in automated monitoring
of work in progress throughout the production floor; adhered to contract deadlines and ensured
workflow was distributed accordingly.

Other Positions / Companies:

Fire Fighter / California Department of Forestry and Fire Protection – Mendocino County, CA
Purchasing-RMA Manager / Computer Warehouse – Sacramento, CA

GAMING/HOSPITALITY POSITIONS:
Black Gaming – Mesquite, NV 2008
Casino Floor Supervisor
 Provide gaming protection along with guest services; assure player tracking according to Title
31 gaming regulations; assure accurate drop counts.
Harrahs Entertainment – Las Vegas, NV 2006 – 2007
World Series of Poker
Sahara Hotel & Casino – Las Vegas, NV 2006 – 2007
MGM / MIRAGE – Las Vegas, NV 2005 – 2006
Casino Floor Supervisor/Dealer
 Provide gaming protection; deal all games; provide guest services; Acres Gaming Software,
CMS and LMS systems.

EDUCATION
California State University – Sacramento, CA
 Business Administration / Double Major: Production / Operations Systems Management

Mendocino Junior College – Mendocino County, CA

 Associates of Science – Business Administration

State of California
 EMT Certification
 Defensive Driving and Emergency Response Certification

COMPUTER SKILLS

Windows Vista Pro; Microsoft Office-Word, Excel, PowerPoint, Publisher, Outlook; Quick Books Pro;
ACT Customer Management; Acres Gaming; CMS and LMS Systems.