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ASSIGNMENT ON MANAGERIAL BUSINESS

COMMUNICATION

PUBLIC RELATION LETTERS AND


BUSINESS REPORT WRITING
WORK DONE BY

SAMUEL PHILIPOSE
09-BA-228
I MBA – D

KARUNYA SCHOOL OF
MANAGEMENT,
COIMBATORE

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Public Relation Letters
• These letters are friendly letters periodically sent
by organizations to their customers or prospects.
• It should be honest and sincere, short and direct
and also free from any ulterior sales motive.
• Main functions – convey messages friendly that
builds good will.
• Examples – letters of thanks, congratulations,
sympathy etc.
• Note - No immediate rewards.
Not forgotten easily.
Prompts in the mind of the reader.

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co Public relations letters-
Classification
m On the occasion basis-
2. Letters of congratulations
mu 3. Letters of appreciations
4. Letters of sympathy
nic 5. Seasonal greetings letters

ati
6. Letters offering favours or
thanks for favours received

on
co Letters of Congratulation

m Dear Isaac sir,


Its my pleasure to congratulate you

mu
for winning a national award for
excellence ……................................
………………

nic …....................................................
Above all you are a dedicated

ati
passionate worker………………………,
……………………
I am sure that under your leadership

on our company will work as an


co Drafting hints
m Informal and enthusiastic manner - like
talks

mu Message must carry a genuine touch of

nic
happiness

Focus should be on reader

ati Keep the message short and end it on a


cordial note.

on
BUSINESS REPORT
A report is the compilation of
information that has been
sought out, collected, shifted,
organized, and written to
convey a specific message.
The information report
• Presents a record of previous events, or it may
periodically cover past and new information.
• Allows the reader to
stay current on a topic
see progress on a topic
gain insight on product development
pay attention to the current problems

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Regarding the topic
• As a recently joined Branch Manager of Spencer daily
super market write a report to your General Manager
regarding the suitable premises shifting

• Problems faced by the branch


location
premises
propose alternative site
preliminary negotiations

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Standard format of a report
• Title page or title section
• Executive summary
• Methodology
• Introduction
• Main body
• Conclusion
• Recommendations
• Appendix

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For effective and well organized reports

• Understand your objectives


• Use a relaxed style
• Keep it concise
• Use sources and data
• Organize your text with clear heading
• Start with the most important information
• Keep back up information
• Do at least 2 drafts

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THANK YOU

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