Professional Documents
Culture Documents
A diligent and meticulous Software Quality Assurance professional with over 6 years of extensive and
diversified expertise in quality assurance techniques for client-server and web-based business
applications, Software Analysis, Design and Development spanning all the phases of Software
Development Life Cycle. Proficient in conducting all forms of automated testing including functional,
integration, performance and user acceptance testing as well as manual testing in real-time and
unattended testing across multiple platforms, browsers and technologies. Effective team member with
excellent professional interpersonal skills to independently analyze and design automated as well as
manual procedures for the verification, validation and implementation of accurate testing strategies for
the successful deployment of real-time solutions for the professional industry. Excellent analytical skills
coupled with presentation and self-organizing skills, assertive and a committed team player.
Specific Expertise
• Strong technical skills in Software Testing and Documenting, Developing, Reporting and
Analysis of the Business Requirements, Functional requirements and specifications of
commercial and Enterprise applications.
• Designed and developed test plans using Quality Center.
• Used SQL queries for performing back end testing.
• In-depth experience with setting up Test environment based on Rational Unified Process
(RUP) with profound understanding of Software Development Life cycle.
• Extensively involved in test designing, test planning, test automation and test execution of
test case based on the user requirements and system requirements document for functional,
security, performance, and usability testing in Black Box testing.
• Applied RUP process throughout the SDLC and interpreted the metrics to develop better quality
and efficient and effective testing infrastructures.
• Executed SQL queries, performing regression tests and identifying and developing the test
conditions.
• Strong knowledge of testing processes and able to adapt them to an RUP Model.
• Actively involved as a team member on an iterative SDLC.
• Involved in Validating Data from different Data Sources which involved creating of number of
Temporary Tables.
• Using disciplined software design methodologies tested programs of a complex nature using SQL
queries.
• Extensive experience in Manual Testing.
• Centralized the management of the project using Quality Center.
• Extensive involvement in the review of Configuration Management plans for compliance with
the requirements and follow up for non conformances.
• Designing automation test architecture and then automating the test scripts using automation
tools like QuickTest Pro.
• Documenting the test cases, test scripts, pre-test conditions, input data, actual data and expected
results for system integration testing.
• Data Driven Testing for web-based applications and windows applications in a Client-server
Environment.
• Skilled in using change control and bug tracking tools like Mercury’s Quality Center and
Rational ClearQuest for identifying, analyzing, and documenting defects including version and
change control.
Technical Skills
Professional Experience:
Key Bank offers custom solutions for every financing situation including Mutual Funds, Fixed
Income and Mortgage. The application involved providing credit services to retailers and
consumers. It is a full-service provider of credit card programs servicing clients in many
industries such as Electronics, Department Stores, Discount Industries, Home furnishings, Home
Improvement, Oil and Gasoline, and Specialty Retailing such as home shopping. The project
involved in testing the client/server applications developed for Credit Card Activation system.
This system was used when a customer called in to activate the Credit Card. The project
involved enhancing and developing customer’s credit card reward points system at Key Bank.
Responsibilities:
Environment: Quality Center, VB, Oracle, SQL, Windows XP PRO, QTP, .NET
The application was designed to provide greater efficiency to all aspects of customer services workflow
of the company. Customer services being Billing, Payments, reporting complaints, and financial analysis-
Responsibilities:- Served as front line interface to various business groups including Securities, Mortgage
loans, Retail Banking, Trading, and other Financial Services.
Responsibilities:
• Include tests and analyzing the system testing, functionality testing, Integration testing
• Assisted in testing the functionality for the web-based application
• Writing test cases for the application with respect to the user requirement document
• Attended several walkthrough meeting with the Business Analysts, Project Manager and
developers and provided feed back accordingly.
• Got involved in preparing scenarios for the regression testing using automation tool.
• Execution of the test scenarios and scripts and review of product functionality.
• Writing actual Test Cases Running the test scripts using Test Director.
• Administered Test Director partly by creating the users user groups and assigning
privileges to users.
• Manually wrote the SQL queries to test the back end database.
• Created manual and automated tests for several different modules.
• Prepared test data for positive and negative test scenarios for functional testing as
documented in the test plan.
• Wrote SQL Statements to retrieve data from backend.
• Performed Web Testing to check for broken Links in the Web Page.
• Used Test Director to plan tests, manage test assets, create and run manual test.
• Created, Updated and maintained Test Scripts for different builds and releases.
Environment: Oracle, HTML, Microsoft Tools, Windows and UNIX, Windows 2000, Visual Basic,
Visual SourceSafe, MS SQL Server 2000.
Employee Connect Stock Options upgrade application that allows optionees view account (Grant
acceptance, Current holding, Future Vesting, Prior transactions); estimate taxes (totals, future
vesting); create transactions (cash, Cashless, limit, SETC, SWAP); Plan information (Plan docs, Fee
schedule, Grant acceptance docs); Update Account info, Payment preferences, Password and security
questions/answers.
Responsibilities:
• Conducting walkthroughs of the Validation Plan with the other team members.
• Developed Quality Assurance Plans in TestDirector and life cycle test documents and conducted
Quality Reviews on project artifacts. Also, evaluated product quality and compliance to the
Quality Assurance Plan and Catalyst practices.
• Designing test lab to perform multi-platform testing.
• Performed Automated and Manual tests via navigation and workflow of the Application.
• Developed scripts to perform logical branching, data validation, integration and performance
tests.
• System Testing of web pages using Web Controls, ASP, VB Script, Java Script, and XML.
• Involved in Unit testing, Code coverage, Control path, Integration and System testing.
• Verification of reusable functions, Session and application variables of ASP application.
• Involved in data driven testing by parametrizing data and also verification of data access, and
data integrity.
• Analyzed Business Requirements and System Specifications. Drafted test strategies, test plans
cases and test scripts for the installation, GUI, functional, Security, Recovery, performance and
integration testing for multiple software releases using TestDirector.
• Involved in preparing Test Plans based on User Requirements and prepared the Test Cases and
Test Procedures using TestDirector.
Wells Fargo is a diversified financial services company — providing banking, insurance, wealth
management and estate planning, investments, mortgage and consumer finance from 5,400+ stores,
the world's leading Internet banking site and other distribution channels across North America and
elsewhere internationally. I was involved in the testing of Online Brokerage Application which
allows the customer to View the Account status, Asset allocation chart, order status, account
holdings, current market indices, trade equities online and view charts. All operations were
performed in OTC Environment.
Responsibilities Included: