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Standard Operating Procedure Hotels

Standard Operating Procedure Hotels

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Published by sknair2000
procedures for standard operation procedure--hotel
procedures for standard operation procedure--hotel

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Published by: sknair2000 on Sep 05, 2009
Copyright:Attribution Non-commercial

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05/13/2013

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ACCOUNTING POLICIES AND PROCEDURES MANUAL INDEXACCOUNTS PAYABLE AND PURCHASING:
 AP – 100 CHECKBOOK ACCOUNTINGAP – 102 PURCHASE REQUISITIONS AND PURCHASE ORDERSAP – 104 RECEIVING OF GOODS AND SERVICESAP – 105 TRAVEL AGENT COMMISSIONSAP – 106 DISBURSEMENTS VIA CHECK, WIRE TRANSFER OR ACHAP – 115 EMPLOYEE EXPENSE REPORTSAP – 120 ADVANCE DEPOSITSAP – 125 VENDOR LETTERSAP – 130 CAPITAL EXPENDITURES, EXCLUDING CAPITAL LEASESAP – 135 OWNER STATEMENTS & DISBURSEMENTS (CONDOHOTELS)AP – 140 PREPAID EXPENSESAP – 145 ACCRUED LIABILITIESAP – 150 VENDOR STATEMENT RECONCILIATIONAP – 155 CHECK STOCK CONTROLAP – 160 CRITICAL DATE LIST OF RECURRING EXPENSESAP - 165 SALES, USE AND OCCUPANCY TAX REPORTING
OPERATED DEPARTMENT CONTROL:
OPS – 105 LABOR SCHEDULING, REPORTING AND CONTROLOPS – 110 HOUSEKEEPING DISCREPANCY REPORTOPS – 120 FOOD AND BEVERAGE INVENTORIESOPS – 125 FOOD AND BEVERAGE STORAGE AND REQUISITIONOPS – 127 FOOD OUTLET CONTROLSOPS – 129 BEVERAGE OUTLET CONTROLSOPS – 130 BANQUET CONTROLSOPS – 132 EMPLOYEE CAFETERIA COSTSOPS – 135 ACCOUNTING FOR PROMOTIONAL CHARGESOPS – 145 GIFT CERTIFICATESOPS – 150 INCOME AUDIT PROCEDURESOPS - 155 INVENTORY OF RETAIL OUTLETS
ACCOUNTS RECEIVABLE CONTROL:
 AR – 100 CREDIT POLICY AND DIRECT BILLING AUTHORIZATIONPROCESSAR – 105 DIRECT BILLING AND COLLECTION PROCESSAR – 107 ACCOUNTING FOR CITY LEDGER TRANSACTIONSAR – 110 GUEST LEDGER CREDIT POLICY AND PROCEDURESAR – 115 GUEST LEDGER ADJUSTMENTS AND TRANSFERSAR – 118 ACCOUNTING FOR CREDIT CARD RECEIVABLESAR – 120 ACCOUNTING FOR CREDIT CARD CHARGE-BACKSAR – 125 ACCOUNTS RECEIVABLE AGING STANDARDSAR – 130 RESERVE FOR DOUBTFUL ACCOUNTSAR – 135 EMPLOYEE WAGE ADVANCESAR - 140 EMPLOYEE TRAVEL ADVANCES
CASH CONTROL:
CASH–100 EMPLOYEE ISSUED HOUSE BANK FUNDS
 
CASH–105 DROP SAFE PROCEDURESCASH–110 CASHIER OVER/SHORT REPORTINGCASH–112 DAILY CASH, CHECK AND CREDIT CARD DEPOSITSCASH–115 ARMORED CAR TRANSPORT OF HOTEL FUNDSCASH–120 SAFE AND HOUSE FUND STORAGE BOX ADMINISTRATIONCASH–125 CHECKS RECEIVED IN MAILCASH–127 WIRE TRANSFERS RECEIVEDCASH–130 PETTY CASHCASH–135 BANK ACCOUNT ESTABLISHMENTCASH–140 BANK ACCOUNT RECONCILIATION – DEPOSITORY ACCTCASH–142 BANK ACCOUNT RECONCILIATION – CREDIT CARD ACCTCASH–144 BANK ACCOUNT RECONCILIATION – CHECKING ACCOUNTSCASH–150 VENDING MACHINE PROCEDURES
PAYROLL CONTROL:
PR – 100 PAYROLL PROCESSINGPR – 110 PAYROLL GARNISHMENTSPR – 115 PAYROLL CHECK/DIRECT DEPOSIT DISTRIBUTIONPR – 120 TIP REPORTING AND PROCESSING – FOOD AND BEVERAGEOUTLETSPR – 125 BANQUET SERVICE CHARGES AND MISC GRATUITIESPR – 130 MANAGERS’ RESPONSIBILITIES FOR PAYROLL DATA
ADMINISTRATIVE POLICIES:
 ADM – 100 CONTRACT, LEASE AND LICENSE ADMINISTRATIONADM – 110 RECORD RETENTION SCHEDULEADM – 115 SALES TAX EXEMPTIONADM – 120 BALANCE SHEET RECONCILIATIONADM – 130 GUEST PACKAGE RECEIVING AND SHIPPINGADM – 135 TRADEOUT ACCOUNTING PROCEDURESADM – 140 UNCLAIMED CHECKS & ESCHEATADM – 145 SAFETY DEPOSIT BOXES ISSUED TO GUESTS
FORMS:
FORM AR-105A CREDIT APPLICATION FORMFORM AR-105B CLIENT COLLECTION LOGFORM AR-105C COLLECTION LETTER #1FORM AR-105D COLLECTION LETTER #2FORM AR-105E COLLECTION LETTER #3FORM AR-110B CREDIT CARD AUTHORIZATION FORMFORM AR-135 EMPLOYEE WAGE ADVANCE PROMISSORY NOTEFORM AR-140 EMPLOYEE TRAVEL ADVANCE PROMISSORY NOTEFORM CA-100 HOUSE BANK CONTRACTFORM CA-102 HOUSE BANK COUNT SUMMARYFORM CA-105 DAILY DEPOSIT DROP LOGFORM CA-112 DAILY CASH AND CREDIT CARD DEPOSIT WORKSHEETFORM CA-125 CHECKS RECEIVED IN THE MAIL LOGFORM CA-127 WIRE TRANSFERS RECEIVED LOG

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