Professional Documents
Culture Documents
RESULTS
DAILY ACTIVITIES
WEEKLY ACTIVITIES
MONTHLY ACTIVITIES
PRINCIPLES -- VALUES
• Values become real only when you demonstrate them in the way
you act and in the way you insist others to behave.
• TRUE CONGRATULATIONS
T – Timely
R – Responsive
U – Unconditional
E – Enthusiastic.
QUALITY SYSTEM
Total
Quality of
Service
Equipments Medicines
Instruments Utilities
CAPITAL ESSENTIAL
QUALITY
• Quality is totality of characteristics & features of a product, service, system
or part that bears upon its ability to satisfy stated & implied needs of a
customer.
Create & publish to all concerned a statement of all the aims &
purposes of the company or other organization. The management
must demonstrate constantly their commitment to this statement.
It must bring out the long term vision of the organization preferably
stating how it intends to stay in business through creating value for
all those impacted in any way.
Company should not only write the statement of purpose but also
demonstrate through actions the commitment to the statement.
Dr. Deming’s Philosophy Of Managing - 02
We use to defend & always try to find excuses for the non –
achievements. If we are not getting output don't increase the input,
attack the cause, that is process.
8. Drive out fear so that everyone can work effectively for the
company .
Encourage two way communication. Create trust. Create a climate
of innovation.
Find out problems before they find you. It takes time to correct the
process.
People should not be afraid of making mistakes, but should not
repeat the same.
Dr. Deming’s Philosophy Of Managing - 06
9. Break down the barriers between the departments. People in
research , design, sales , production must work as a team, to
foresee problems of production & in use that may be encountered
with the product or service.
Optimize toward the aims & purposes of the company the efforts of
teams, groups, staff areas.
Encourage systems thinking in the organization where everybody
focuses on creating value for the customer & not just meeting
departmental or sectional objectives.
ACT
PLAN
Determine
Goals &
Take Appropriate Targets
Action Determine
Methods Of
Reaching Goals
Engage In
Education &
Training
Study The
Effects Of Implement
Implementation Work
STUDY DO
Change In Mindset
• Lead People
• Continuously Improve
Process
• Minimize Inventory
• Maximize Flow
• Empower Workers