Professional Documents
Culture Documents
Value 1 Value2
Value Value3
Value
Communication Communication
Culture 1 Culture 2 Culture 3
Hofstede’s
One of the most widely reference approaches for
analyzing variations among cultures .
• Power Distance
• Individualism vs. collectivism
• Masculinity vs. femininity
• Uncertainty avoidance
• Long vs. short term orientation
Getting Started with Cross Cultural
Communication
1) Direct experience is the best way to begin to learn any
culture
2) Differences can feel like a threat at first
3) We tend to overlook similarities and notice just the
differences
4) Stereotyping due to overgeneralization is a common
occurrence
5) There is always more variation within groups than there is
between them
6) Own cultural identities are not apparent to us until we begin
7) Finally, cultures are always changing, especially as they
interact with each other
Spots in Cross Cultural
Communication
• Opening and closing conversations
• Taking turns during conversations
• Interrupting
• Use of silence
• Appropriate topics of conversations
• Use of humor
• Knowing how much to say
• Sequencing elements during conversation
In Business Organizations…
How Cultural Differences Can
Impact Teams ?
Team members may differ in:
• Their perceptions of the team’s objectives
• How they view leadership
• Their work habits
• Their manner of interacting with members of the
opposite sex
• Their level of formality with other team members
• Their willingness to socialize with other team members
• Their use of nonverbal communication
• Their rules for conversation
How Cultural Differences Can
Impact Professional Interactions ?
• Either completing a task or building a relationship may
take precedence
• Either the written word or the spoken word may be more
trusted
• Persuasion may be based on facts or on the reputation
of the individual
• Meetings may be for exploring an issue or for
demonstrating agreement
• The degree to which hierarchy is important varies
Identifying the Challenges and
Oppurtunities